Everything went smoothly
Everything went smoothly. Quick delivery, nice products and return of bigger size was not a problem. I would recommend this brand for everyone who is into fashion with nice shapes!
2 October 2026
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
F/FECTED is a luxury streetwear brand and was established in 2022, with the aim of creating a lifestyle that values individualism and self-expression. Our brand is here to empower individuals to embrace new experiences and challenges - This makes you unique and we believe that life is an ongoing journey of self-discovery and self-expression. What we wear is a reflection of our individuality, and our sincere belief is that fashion is more than just wearing clothes. Aesthetic is an extension of your own personality and we value authenticity and individuality. Most importantly, we want you to be yourself without trying to conform to society's expectations. In light of this background, all our collections are defined by our slogan "affect in silence", which implies the philosophy of expressing your individual personality through our unisex and timeless pieces. You don’t need to explain – Aesthetic speaks for you.
Contact info
4.1
Great
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful, but with a little defect
I ordered a leather jacket from them. The product is very beautiful, perfect fit, and premium leather, but has a little bruise on the back. I will use it anyway, but it’s a little bit annoying considering the price of the item
24 September 2026
Terrible customer service after receiving defective pants
Update: After posting this review, I finally got a response and my refund was processed. Apparently my emails had been landing in a spam folder. It shouldn't take a public review to get a company to notice a customer issue, but accidents happen and I'm glad it's resolved now.
I ordered the Aurel Denim Slant Pant, which arrived with a manufacturing defect — a hole under the zipper where the seam had come apart. I first contacted the company by email requesting a return, exchange, or repair under warranty, but received no response.
I then used their website return portal to process the return instead. I shipped the defective pants back to their return address, and tracking confirms they were delivered. Since then, I have heard absolutely nothing — no confirmation, no refund, no replacement, and no communication at all, despite multiple follow-up emails.
For a company selling clothing with a supposed warranty policy, this level of customer service is unacceptable. I would think twice before ordering from them again.
Order #328654
18 August 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.