Fever Reviews 

114,775
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 34,029 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredible live performances, amazing atmosphere, beautiful design elements, and exceptionally talented cast members across many highly engaging shows. People also mention that the team is very friendly and helpful, while ticketing and overall customer service consistently remain smooth and efficient. However, some people mentioned that parking can be quite expensive or difficult to find, and a few noted challenges with certain venue locations being far away. Additionally, a small group of customers experienced unhelpful or rude behavior from specific staff members during their visit.

What people talk about most

User experience

People report positive experiences with user experience, often highlighting the fantastic displays, great... See more

Product

Users describe positive interactions with product, highlighting top-notch performances, fascinating exhibits,... See more

Service

Clients share positive opinions on service, noting that it was exceptional, quick, and easy. Reviewers also... See more

Location

Customers consistently note positive experiences with location, highlighting that the venue was great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top-notch performances and novel drink combos make "a night with Poe" a must-see for even the most casual Poe fan. Did not know what to expect at first, but the actors were also incredible singers whi... See more

Company replied

Rated 5 out of 5 stars

The exhibition far exceeded what I was expecting. Having a audio headset helped with further information about certain objects. The staff were friendly and helpful. The idea of following the *God's F... See more

Company replied

Rated 5 out of 5 stars

I'm blown away by the concept as a whole. What a fun and informative way of laying out just what made these serial killers think the way they did! I found myself PROUD of these actors for actually... See more

Company replied

Rated 5 out of 5 stars

The performers were amazing, they each put a lot of emotion into their piece. Each reading was unique. The atmosphere and ambience was great. The drinks were good, the last one was delicious. The... See more

Company replied


Company details

  1. Event Ticket Seller
  2. also in
  3. Cultural Tours Provider
  4. Museum
  5. Music Producer
  6. Night Club
  7. Wellness Program

Written by the company

Fever is the world’s leading tech platform for discovering culture and live entertainment, inspiring over 300 million people last year to discover the best experiences in over 40 countries. With a mission to democratize access to culture and entertainment in real life, Fever inspires users to enjoy unique experiences and events —from immersive exhibitions and sports to interactive theatrical performances, concerts, and festivals— while empowering its partners with data and technology to develop and expand new experiences worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115K reviews

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Asks customers to review

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4.6

All reviews

(114,775)

61,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A must experience

This was an amazing haunted walking trail, verry well put together

28 October 2026
Fever logo

Reply from Fever

So glad you had such a great time on the haunted walking trail — “a must experience” is exactly what we love to hear. Thanks for sharing that it was so well put together, and we hope you enjoy more Fever experiences soon.

Rated 5 out of 5 stars

Very smooth process for changing ticket…

Very smooth process for changing ticket date. Also very smooth for original purchase.

Thank you

28 October 2026
Unprompted review
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Reply from Fever

We're glad the ticket date change and original purchase both felt smooth for you. Thanks for choosing Fever, and we hope you enjoy many more great experiences with us soon.

Rated 5 out of 5 stars

An absolutely killer night out!

What an amazing experience! Serial Killer Speakeasy: Jack the Ripper was absolutely fantastic from start to finish! The drinks were wonderful, the atmosphere was incredible, and the storytelling was so gripping that we were captivated the entire time. The perfect blend of history, mystery, and entertainment!

I attended with my sister, who is also a fellow serial killer buff, and we couldn’t have asked for a better night out! It was such a unique and memorable experience. If you’re fascinated by true crime and love a great cocktail, this show is an absolute must-see! We loved every minute of it!

2 October 2026
Unprompted review
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Reply from Fever

What an incredible night out — thank you for sharing this! We’re thrilled to hear Serial Killer Speakeasy: Jack the Ripper had you hooked with the gripping storytelling, great drinks, and incredible atmosphere. Hope to welcome you and your sister to another Fever experience soon!

Rated 5 out of 5 stars

Birthday surprise for my husband.

Bought my husband tickets for his birthday. We haven't had a datenight in 10 years, this was amazing! The actors were amazing. Extremely helpful and very talented. Not to mention they are also the servers. Would definitely recommend if you like Poe. Definitely worth the money spent. It was easy to buy tickets. It's definitely more fun if you get into it. Each actor is perfect for the stories they act out. It brings Poe's writings to life.

28 October 2026
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Reply from Fever

What a wonderful birthday surprise for your husband — we’re so happy this date night after 10 years was such a special one. It’s great to hear the actors brought Poe’s writings to life and made the experience so memorable. Hope you both enjoy many more Fever experiences together soon!

Rated 5 out of 5 stars

Great Show!

Cast was great and kept everything moving nicely and entertaining! They work really hard to provide a joyful experience and it shows. Its a lot.of work for such a small cast! Can't wait for next year's show.

28 October 2026
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Reply from Fever

So glad you had such a great time at the show! It’s wonderful to hear the cast kept everything moving and entertaining, and that their energy made the experience so joyful. We’d love to welcome you back for next year’s show and more Fever experiences soon.

Rated 5 out of 5 stars

the actors were amazing

the actors were amazing! loved ever second

28 October 2026
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Reply from Fever

The actors were amazing indeed — thank you for sharing that you loved every second! We're so glad the experience made such a great impression, and we hope you enjoy many more Fever events soon.

Rated 5 out of 5 stars

A bit of our fun!

28 October 2026
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Reply from Fever

So glad you had a bit of fun with this experience! We’re happy it brought some enjoyment, and we hope you’ll join us for more Fever experiences soon.

Rated 5 out of 5 stars

Highly Recommended!

The location was great. The interior setup of the building enhanced the presentation.
The actors/troop put on a very entertaining show. My wife and I were happy to travel two hours to catch this.

24 October 2026
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Reply from Fever

We’re so glad the location and building setup helped make the show such a memorable experience for you and your wife. It’s wonderful to hear the actors put on such an entertaining performance, especially with a two-hour trip to be there. Hope you both enjoy many more Fever experiences soon!

Rated 5 out of 5 stars

Well laid out

Well laid out, easy parking to begin with there. Not crowded at 4 pm so we could read all the exhibits, getting a real passenger ticket was fun! I could see where she slept, ate, danced! The history was highlighted every step. The display of the bow and staircase fun for pics! The virtual tour is a must see experience! Staff were GREAT!

24 October 2026
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Reply from Fever

So glad you enjoyed the experience and had time to explore the exhibits at your own pace. It’s great to hear the real passenger ticket, the virtual tour, and the bow and staircase made it even more memorable. Hope you’ll join us for another Fever experience soon!

Rated 5 out of 5 stars

Date change

I booked tickets, only to find out from the rest of the party that they already had plans. I was grateful I could easily change the date and only had to pay the difference in ticket price.

28 October 2026
Unprompted review
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Reply from Fever

Glad we could make the date change easy for you and your party plans. We’re happy the process was straightforward and only the ticket difference was needed. Hope you enjoy more Fever experiences soon!

Rated 5 out of 5 stars

Great experience

Great experience! Super original

28 October 2026
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Reply from Fever

So glad you had such a great experience and found it super original! We’re happy Fever could be part of it, and we hope you enjoy many more unique experiences with us soon.

Rated 5 out of 5 stars

The show was amazing

The show was amazing. Little surprised the venue was moved

28 October 2026
Fever logo

Reply from Fever

So glad you found the show amazing, and we appreciate you sharing your note about the venue change. We hope you’ll join us for another Fever experience soon.

Rated 5 out of 5 stars

Actors were great

Actors were great! Brought their characters to life! Enjoyed the entire show!

28 October 2026
Fever logo

Reply from Fever

So glad the actors brought the characters to life and that you enjoyed the whole show! Thanks for sharing this with us, and we hope you’ll join us for another Fever experience soon.

Rated 5 out of 5 stars

Trustworthy with excellent customer service

I’ve had multiple experiences with Fever and I couldn’t be happier to leave a review. This is an excellent company and in the world of online purchase uncertainty and feeling as if you’re not going to be able to get any attention if something goes wrong, that is definitely not the case with this company. Fever has been very accommodating to be able to credit me for tickets that I was unable to use. Also you can change ticket dates and times based on availability without a penalty. The experiences they promote have always been extremely high-quality. Every once in a while you come across a company that you just have to rave about and Fever is my latest!

28 October 2026
Unprompted review
Fever logo

Reply from Fever

We’re so glad to hear Fever has been a reliable choice for you across multiple experiences. It’s wonderful that you’ve found the ticket changes and credits helpful, and that the experiences have consistently felt high-quality. We hope you enjoy many more Fever experiences soon!

Rated 5 out of 5 stars

Poe Speakeasy 2

The small company was on point from start to finish - greeting, serving signature cocktails, acting out the short stories, and generally making the eclectic crowd feel very welcome. My wife and I really enjoyed it.

28 October 2026
Fever logo

Reply from Fever

So glad you and your wife enjoyed Poe Speakeasy 2, especially the signature cocktails and the way the stories brought the evening to life. It’s wonderful to hear the experience felt so welcoming from start to finish. Hope to welcome you to another Fever experience soon.

Rated 5 out of 5 stars

Great show

Great show. I just wish the characters looked more like the actual people. All in all - good show !

24 October 2026
Fever logo

Reply from Fever

Glad you enjoyed the show and that it was a good overall experience. We appreciate your note about the characters and hope you’ll join us for another Fever experience soon.

Rated 5 out of 5 stars

The 4 string quartet was amazing

The 4 string quartet was amazing! They had a good vibe, were crunk and encouraged us to sing along. 10/10, would recommend for a fun time.

4 October 2026
Unprompted review
Fever logo

Reply from Fever

So glad you had such a fun time with the 4 string quartet! It’s great to hear they brought the vibe and got everyone singing along. Hope you join us for another Fever experience soon!

Rated 5 out of 5 stars

What a spectacular show

What a spectacular show. The energy and creativity was outstanding. So many moments of being captivated by the performances. The master of ceremonies was hilarious and was also outstanding!

28 October 2026
Fever logo

Reply from Fever

What a spectacular show to hear about! We're so glad the energy, creativity, and hilarious master of ceremonies made the experience so captivating for you. Hope you enjoy many more Fever experiences soon!

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful. Problem solved.

27 October 2026
Unprompted review
Fever logo

Reply from Fever

Glad we could help get everything sorted for you. We’re happy to hear the experience was efficient and helpful, and we hope you enjoy many more Fever experiences soon.

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