Fever Reviews 

114,767
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 34,029 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredible live performances, amazing atmosphere, beautiful design elements, and exceptionally talented cast members across many highly engaging shows. People also mention that the team is very friendly and helpful, while ticketing and overall customer service consistently remain smooth and efficient. However, some people mentioned that parking can be quite expensive or difficult to find, and a few noted challenges with certain venue locations being far away. Additionally, a small group of customers experienced unhelpful or rude behavior from specific staff members during their visit.

What people talk about most

User experience

People report positive experiences with user experience, often highlighting the fantastic displays, great... See more

Product

Users describe positive interactions with product, highlighting top-notch performances, fascinating exhibits,... See more

Service

Clients share positive opinions on service, noting that it was exceptional, quick, and easy. Reviewers also... See more

Location

Customers consistently note positive experiences with location, highlighting that the venue was great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top-notch performances and novel drink combos make "a night with Poe" a must-see for even the most casual Poe fan. Did not know what to expect at first, but the actors were also incredible singers whi... See more

Company replied

Rated 5 out of 5 stars

The exhibition far exceeded what I was expecting. Having a audio headset helped with further information about certain objects. The staff were friendly and helpful. The idea of following the *God's F... See more

Company replied

Rated 5 out of 5 stars

I'm blown away by the concept as a whole. What a fun and informative way of laying out just what made these serial killers think the way they did! I found myself PROUD of these actors for actually... See more

Company replied

Rated 5 out of 5 stars

The performers were amazing, they each put a lot of emotion into their piece. Each reading was unique. The atmosphere and ambience was great. The drinks were good, the last one was delicious. The... See more

Company replied


Company details

  1. Event Ticket Seller
  2. also in
  3. Cultural Tours Provider
  4. Museum
  5. Music Producer
  6. Night Club
  7. Wellness Program

Written by the company

Fever is the world’s leading tech platform for discovering culture and live entertainment, inspiring over 300 million people last year to discover the best experiences in over 40 countries. With a mission to democratize access to culture and entertainment in real life, Fever inspires users to enjoy unique experiences and events —from immersive exhibitions and sports to interactive theatrical performances, concerts, and festivals— while empowering its partners with data and technology to develop and expand new experiences worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115K reviews

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Asks customers to review

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4.6

All reviews

(114,767)

61,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Requested two tickets for November…

Requested two tickets for November afternoon show. I was never notified during the purchase process of this, and instead, the date was changed to February. I was also informed that there were no refunds only rescheduling. Rather disappointing.
I did reschedule to November for the night show, which was discounted, but again, I would not be refunded the difference. Again, rather disappointing.

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Hi Edward,
We’re sorry for the disappointment caused by the changes to your booking and the difference in price after rescheduling.
We’ve reviewed your case and contacted you directly by email so that we can provide you with further assistance.
Best regards,

Rated 5 out of 5 stars

A different and unique experience

Each venue is a unique and different experience and i always have a great time!

4 April 2026
Fever logo

Reply from Fever

We’re so glad you keep having a great time at After Dark by Pink Puma - Minneapolis! It’s wonderful to hear each venue feels unique and different for you. Hope you enjoy many more Fever experiences soon.

Rated 5 out of 5 stars

Accidentally put in wrong choice of…

Accidentally put in wrong choice of date. It was easy to correct

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Glad it was easy to correct the date — thanks for sharing that with us. We’re happy the experience was smooth, and we hope you enjoy more Fever events soon.

Rated 5 out of 5 stars

It was easy to change my tickets

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Glad to hear changing your tickets was easy. We’re happy Fever could make the process smooth, and we hope you enjoy more great experiences with us soon.

Rated 1 out of 5 stars

Terrible

Terrible, I got my times mixed up due to a conflict and I was charged more for an earlier time.

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Hello Julia,
Thank you for sharing your feedback. We are very sorry to hear about the scheduling conflict and the frustration caused by the price difference when attempting to change to an earlier time slot.
We would like to review your booking and see how we can assist you. Please contact our team directly at customer_satisfaction@feverup.com and provide reference number #TP-23097103 so we can look into your reservation.
Best regards,

Rated 5 out of 5 stars

It was fast and easy

It was fast and easy. Even when my tickets had the wrong time for the show, a correction was handled easy. Hopefully all will go well tomorrow evening.

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Glad to hear everything was fast and easy, and that the ticket time correction was handled smoothly. Wishing you a great evening at the show tomorrow, and we hope you enjoy more Fever experiences soon.

Rated 5 out of 5 stars

great entertainment

great entertainment
great atmosphere even though it rained

29 October 2026
Fever logo

Reply from Fever

Great to hear you enjoyed the entertainment and that the atmosphere stayed great even with the rain. We’re glad the experience still delivered, and we hope you’ll join us for another Fever event soon.

Rated 5 out of 5 stars

Amazing deal..

Amazing deal..

29 October 2026
Unprompted review
Fever logo

Reply from Fever

So glad you found it to be an amazing deal! We’re happy Fever could make the experience feel worthwhile, and we hope you enjoy many more unique Fever experiences soon.

Rated 5 out of 5 stars

Very and loved that I could change the…

Very and loved that I could change the date!

29 October 2026
Unprompted review
Fever logo

Reply from Fever

So glad you had a great experience and found the date change so easy! We’re happy Fever could make things flexible for you, and we hope you enjoy more experiences with us soon.

Rated 1 out of 5 stars

Unhelpful customer service

I found customer service to be very unhelpful and had no empathy or understanding for my situation.

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Hello there,
Thank you for sharing your feedback. We are truly sorry to hear that your experience with our customer service team felt unhelpful and lacked empathy. Providing attentive, compassionate support when things do not go as planned is fundamental to our standards, and we deeply regret that we let you down in this instance.
Please reach out to us directly at customer_satisfaction@feverup.com with reference number #TP-23094072 so we can review your case and assist you.
Best regards,

Rated 5 out of 5 stars

Simply Fabulous!

The whole experience was FABULOUS! The venue, the performances, the cocktails - all were absolutely amazing. I highly recommend this event for a fun-filled evening.

25 October 2026
Fever logo

Reply from Fever

So glad you had such a fabulous evening! It’s wonderful to hear the venue, performances, and cocktails all made the experience so memorable. Hope you enjoy many more Fever experiences soon.

Rated 5 out of 5 stars

City lights under full moon

This is a very professionally run exhibit…..clean and well maintained. All contributed to an enjoyable experience.

29 October 2026
Fever logo

Reply from Fever

We’re so glad you enjoyed City lights under full moon and appreciated how clean and well maintained the exhibit was. It’s wonderful to hear it all came together for an enjoyable experience, and we hope to welcome you to another Fever event soon.

Rated 5 out of 5 stars

responding time is very quick and…

responding time is very quick and thankyou for solving my query

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Glad we could help so quickly and get your query sorted. We’re happy to hear the response time was quick, and we hope you enjoy more Fever experiences soon.

Rated 1 out of 5 stars

When buying tickets online the adult…

When buying tickets online the adult ticket had already been checked, so mistakenly I wanted 3 seniors.
Am I getting a refund or did you get away with trickery?
Please do the right thing and refund first purchase. I only need 3 seniors tickets.

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Hello Judy,
Thank you for bringing this to our attention. We are very sorry to hear about the confusion during ticket selection and the frustration caused by ending up with an extra adult ticket instead of only the senior tickets you needed. 
We have contacted you directly via email to confirm to make this right.
Best regards,

Rated 5 out of 5 stars

Cast was wonderful as was their…

Cast was wonderful as was their performance

29 October 2026
Fever logo

Reply from Fever

So glad to hear the cast was wonderful and that their performance stood out for you. We’re delighted you enjoyed the experience and hope to welcome you to another Fever event soon.

Rated 4 out of 5 stars

Great show

Great show! The actors were awesome and were passionate about what they do. The show ran like a well oiled machine. Overall great experience.

29 October 2026
Fever logo

Reply from Fever

So glad you enjoyed Great show and that the actors’ passion and performance made it such a great experience. We’d love to welcome you back to another Fever event soon!

Rated 5 out of 5 stars

exceptional show

exceptional show. amazing perfomers. I will be going to their Christmas show!

29 October 2026
Fever logo

Reply from Fever

So glad you found the show exceptional and enjoyed the amazing performers! We’d love to welcome you back for the Christmas show and more unforgettable Fever experiences soon.

Rated 5 out of 5 stars

The Performers Brought Poe to Life

The mood was set beautifully. The themed drinks (cocktail and mocktail) with short breaks were a great touch! Danny Elfman's music was everything we expected. But it was the preformers who brought everything to life. I have a new and different appreciation for the works of Poe due to their interpretation. Also, being encouraged to attend in period dress was great fun for my adult grandchild and I.

16 October 2026
Fever logo

Reply from Fever

Thank you for sharing this lovely experience! We're so glad The Performers Brought Poe to Life made such an impression, especially with the beautifully set mood, themed drinks, and the fun of attending in period dress. Hope you and your grandchild enjoy many more Fever experiences together soon.

Rated 5 out of 5 stars

Loved this it was touching

Loved this it was touching, educational and well done.

29 October 2026
Fever logo

Reply from Fever

We’re so glad it felt touching, educational, and well done. Thanks for sharing your experience with Fever, and we hope you enjoy more memorable events with us soon.

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