Festinger Vault Reviews 537

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall. Many customers report significant issues with the website, including frequent downtime, error messages, and broken pages, making the service unusable for extended periods. People also express strong dissatisfaction with the payment system, citing issues with charges, continued billing even after cancellation or service outages, and difficulties in managing subscriptions. Reviewers frequently mention problems with customer service, noting that attempts to contact the company, including the owner, often go ignored or are met with deleted messages. Some people were dissatisfied with the company's communication, highlighting a lack of clear explanations for issues and an inability to access contact information on the website. Additionally, a few customers report being unable to access their accounts after leaving negative reviews or attempting to resolve issues, further hindering their ability to use the service or seek support.

What people talk about most

Website

Reviewers highlight significant dissatisfaction with the website, noting frequent disappearances of platforms... See more

Payment

Clients share negative opinions on payment, with many reporting suspicious and incorrect charges on their... See more

Service

Consumers express significant dissatisfaction with the service, with many reporting that it has not been... See more

Subscription

Customers express significant dissatisfaction with subscription management, citing issues where lifetime... See more

Customer communications

Reviewers express significant frustration regarding contact with the company, reporting that emails are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Do not waste your money. I purchased a lifetime license a few months before they got sued by Automattic in 2024, and after waiting over 6 months for their site to be restored, it's now useless. Even... See more

Rated 1 out of 5 stars

Carding scam!!! They are charging $169 USD while i never activated a subscription. When they have ur card information they will charge without any reason!! Dont do anything in this website! I wil... See more

Rated 1 out of 5 stars

I purchased a lifetime validity license from Festinger, and from this time his service has not been working properly. Its getting the server down issue for several months repeatedly. When I... See more

Rated 1 out of 5 stars

I have been waiting for this service to actually work for almost a year now. During this time, it has been nothing but error messages, broken pages, and promises that lead nowhere. I purchased an... See more

Company replied


Company details

  1. Web designer
  2. Computer Software Store
  3. Software Company
  4. Software Vendor

Written by the company

Festinger Vault is your go-to source for unlocking over 25,000 premium themes and plugins—all directly accessible from your site’s dashboard. With our lightweight plugin, you can enable one-click installation and automatic updates across our entire collection, saving you hours of manual work and thousands in licensing fees. Everything we offer is GPL-licensed, completely safe to use, and regularly updated to keep your projects running smoothly and securely. Whether you're a solo developer, agency owner, freelancer, or someone just getting started, Festinger Vault gives you the tools you need to build faster, scale smarter, and stay ahead—without the usual paywalls. We don’t believe in charging full price for something that’s meant to be open and accessible. Instead, we’ve built a platform where you get unlimited access, smart filtering, advanced search tools, and full transparency. No tricks. No hidden upsells. Just thousands of top-rated digital tools, ready to use. Some say the experience feels like magic—we say it’s the result of too much caffeine and a mission to make high-quality resources available to everyone, regardless of budget. Join thousands of happy users around the world and discover a smarter way to build.


Contact info

2.8

Average

TrustScore 3 out of 5

537 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Spammers

Constant spam even after you've unsubscribed multiple times.

10 March 2025
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Sorry to hear you're still receiving unwanted emails — that’s definitely not the experience we want anyone to have.

Please send me the email address you're receiving messages on, and I’ll personally make sure it’s fully removed from all mailing lists and system notifications. Even if you’ve unsubscribed before, I’ll double-check that nothing slips through again.

Appreciate you flagging it — and again, my apologies for the hassle.

Sophie

Rated 1 out of 5 stars

Sending spam

Sending spam, I previously reported this and it seems that they just resubscribed my email even though I have never used their service, nor will I, my email is also personal so no grounds for a commercial communication.

If you search through the reviews here you’ll find the previous examples from many users who have had their emails scraped and then sent unsolicited spam emails, when unsubscribed from, they just subscribe the user again.

This is against GDPR regulations and simply bad practice. I have also submitted a report to the ICO with current and past evidence, I hope that they do a review.

Update: they sent me emails yet again after I unsubscribed and they keep flagging this review as harmful. This is a true review of their business practices, when I unsubscribe from emails my email should be completely removed.

Update from 2026: they are still doing this.

25 February 2025
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for calling this out — and I’m really sorry you’ve had that experience.

We take things like this seriously, and while we never intentionally resubscribe anyone, it's clear something’s gone wrong here — possibly with an older list sync or third-party provider we used during a past migration.

I’d appreciate it if you could forward the email you received to hello@festingervault.com so I can personally investigate it and ensure your email is fully and permanently removed.

We absolutely respect GDPR, and this shouldn’t have happened — thanks for holding us to account.

Sophie

Rated 1 out of 5 stars

They promised to return to the website…

They promised to return to the website on January 7th, and so far there has been no statement.

22 January 2025
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

We completely understand your frustration and appreciate your patience. While we initially aimed to have everything back on track by January 7th, the reality is that rebuilding and improving Festinger Vault has taken longer than expected. We’re working hard behind the scenes to bring back the quality and selection that our members expect, and we genuinely regret the delay in communication.

We acknowledge that we should have provided more updates, and we sincerely apologize. Moving forward, we’ll do our best to keep our community informed. If you have any concerns, including refund requests, please get in touch with hello@festingervault.com, and we’ll assist you as soon as possible.

We value your feedback and trust, and we hope to earn it back by continuing to improve and deliver on our promises.

Best regards,
The Festinger Vault team

Rated 1 out of 5 stars

Such a scam

Such a scam. They've charged me twice while the site is down now, to the tune of 60 AUD. I wrote to them and they don't care at all.

They deserve to be sued for everything they have.

Note: they've reached out to me to offer a refund, and have ghosted me once again. This is not a legitimate company, AVOID.

25 October 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi Memz,

I hear your frustration — and you're absolutely right to be upset. If you were charged while the service was down, that's completely on us, and it’s not how we want to treat anyone who’s supported us. We do care, and I’m sorry if it felt like your message went unanswered.

Please send a quick email to hello@festingervault.com with your account info, and I’ll personally make sure you get a full refund for the charges and that your subscription is properly canceled. No excuses — just fixing it.

Thanks,
Sophie

Rated 1 out of 5 stars

Where's my refund that YOU promised???

Update: June 2025 - So I emailed them after the offered to help below and it's been over a month without a reply. All of you leaving positive reviews now will be in the same boat a lot of us were next time they get sued which according to WP will be very soon.

You're getting sued and not providing a service to members yet continue to take our monthly payments? Nah, not how business works. It's like going to get gas, paying for it and then told the pumps are broken.

I want my money back. I was with you guys for 2 years and this past one has been so shady it's not even worth trusting the service anymore.

17 September 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi there,

I completely understand your frustration, and you're right — if you're being charged while not receiving the service you paid for, that's not okay. Please email us at hello@festingervault.com with your account details so we can refund you immediately and ensure you're not billed again.

Thanks for your past support — and again, I’m truly sorry for how this played out.
Sophie

Rated 5 out of 5 stars

I was skeptical about signing up for…

I was skeptical about signing up for this service at first, but now I'm so glad I did. Their premium themes and plugins have given me everything I need to create a killer website without hiring a developer.

7 August 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for your review!

Rated 5 out of 5 stars

This platform has been a lifesaver for…

This platform has been a lifesaver for my small business. Being able to access premium WordPress themes and plugins without breaking the bank has made it easier to grow my online presence.

21 August 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for your review!

Rated 4 out of 5 stars

The collection of Wordpress themes and…

The collection of Wordpress themes and plugins is massive. They constantly update their library, so I never have worry about outdated features on my site.

11 September 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for your review!

Rated 5 out of 5 stars

I wasn't sure what to expect from this…

I wasn't sure what to expect from this platform, but after using their WordPress plugin libary for a few months, I'm hooked. My website looks professional, and I saved so much money.

19 July 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for your review!

Rated 4 out of 5 stars

I wasn't sure what to expect from this…

I wasn't sure what to expect from this platform, but after using their WordPress plugin libary for a few months, I'm hooked. My website looks professional, and I saved so much money.

7 August 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for your review!

Rated 5 out of 5 stars

I've been using this service for…

I've been using this service for months, and it's exceeded my expectations. The platform is reliable, the support is excellent, and the variety of themes and plugins is impressive.

13 August 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for your review!

Rated 5 out of 5 stars

This plugin has been a great addition…

This plugin has been a great addition to my toolkit. It's easy to use, and the selection of themes and plugins is top-notch, allowing me to create beautiful websites for clients affordably.

7 August 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for your review!

Rated 5 out of 5 stars

This is hands down the best resource…

This is hands down the best resource for Wordpress themes and plugins. The collection is huge and I love that everything is GPL licensed for use on multiple sites.

10 September 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for your review!

Rated 5 out of 5 stars

The ease of use and extensive selection…

The ease of use and extensive selection of premium themes and plugins make this platform a top choice for WordPress users. Everything is conveniently available right from the dashboard.

17 August 2024
Unprompted review
Festinger Vault logo

Reply from Festinger Vault

Hi,

Thanks for your review!

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