Fern Valley Farms Reviews 936

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness and freshness upon arrival. Many people appreciate the excellent customer service, describing it as responsive, helpful, and quick to resolve any inquiries. The pricing is frequently highlighted as fair and offering great value, with many finding it better than other options. Reviewers also commend the fast and reliable delivery service, noting that products are well-packaged and arrive promptly. However, some customers also noted that while the product itself was correct, its appearance did not always match the advertised images, with one instance mentioning dry bud and unsealed lids.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its high quality, effectiveness, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and fast shipping... See more

Price

People report positive experiences with price, consistently finding products to be of high quality at... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since discovering Fern Valley Farms I have consistently amazed. I didn't know what all I didn't know and FVF's keeps helping me learn more and more. I never understood CBD and what it had to offer w... See more

Rated 5 out of 5 stars

For the products I've tried so far; the quality is superb and the price is probably the best value I've come across shopping online. Even the shipping cost is fair, but the free shipping offer when sp... See more

Rated 5 out of 5 stars

Fern Valley is one of the best companies I’ve found! Their products always arrive fresh, well-packaged, and with fast shipping. Customer service is responsive, helpful, and quick to resolve any quest... See more

Rated 5 out of 5 stars

Everything I've ordered from FVF has been Top Quality. You know a company has a lot of pride in their product when it comes in a glass jar with a humidity packet and is packaged like a pro. The THCA... See more


Company details

  1. Herb Shop

Information provided by various external sources

Premium CBD flower, shake, pre-rolls, oil, wax, kief, smalls, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

936 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Simply the best....

What can I say? Always a great shopping experience at Fern Valley Farms. Always the finest products, and a superb variety of choices. And also, needless to say, better prices than any Brick and Mortar. Customer service is always right on top of any needs or questions you may have. You can never go wrong shopping at FVF for your quality hemp products.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Consumer Experience

FVF provides a variety of well-curated products. The quality is very high and without question. Shipping is discrete safe and tracked. Great value for the money!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Good products

Good products, good pricing and fast shipping, I would highly recommend. I have never had an issue or problem when ordering. Overall, a very good company to do business with.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

The staff are very friendly and…

The staff are very friendly and knowledgeable on any questions I might ask. The delivery is always fast and fresh. The quality is top notch and I love the way it helps me to manage my pain.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Dry and old could've been good but idk

I recently bought an oz. It came in 2 14g jars and the lids were not sealed on very tight. The bud is all dry and old, it looked like it would've been good bud, when I shine my flashlight it looks better but it just does not look that good. I've written a review(the weed is pink prosecco btw) which has yet to be approved since they have to. I've also sent an email to the company the same day I got it, but after operating hours. Today after waiting a day I still haven't heard back from them. Im hoping these reviews are wrong about this farm this was my first order and I was really hoping to finally find a good online vendor.

11 August 2025
Unprompted review
Fern Valley Farms logo

Reply from Fern Valley Farms

Thank you for taking the time to share your feedback—we’re sorry to hear you were disappointed with your recent order. We wanted to clarify that the Pink Prosecco you received is an outdoor strain that was harvested last fall, which means it can naturally be a bit drier compared to fresher or indoor-grown flower. That said, many customers still enjoy its quality and value, but we understand everyone’s preferences are different.
We also want to note that we’ve been in contact with you directly via email to address this issue. Sometimes responses can be delayed when messages come in after operating hours, but we always do our best to follow up promptly the next business day.
Your input is very valuable to us—it helps us improve our processes, from packaging to communication, and ensure customers know what to expect with outdoor strains. We appreciate you giving Fern Valley Farms a try, and we hope we can earn back your confidence.

Rated 5 out of 5 stars

Ordered online and here by day 4

Ordered online and here by day 4. Gelato 45 & Playboy OG Cush..smell fantastic. Makes a great cologne too 😯 cheaper from them than buying local and discreet professional packing...Thanks folks...

24 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT To keep it short I paid…

SCAM ALERT To keep it short I paid extra for faster shipping and still won't receive my package any faster. I attached a screenshot of FERN VALLEY FARMS RESPONSE take note of the 3 different excuses as of why my package won't arrive any faster. Terrible company to do business with

26 March 2025
Unprompted review
Rated 5 out of 5 stars

My 1st time buying from Fernvalley…

My 1st time buying from Fernvalley Farms. I can say for sure it will not be the last. The product I bought was way more than I expected. Smooth to hit and a very nice pineapple flavor. Fernvalley Farms just got added to my go to list. Exellent quality . Nice flavor.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

One Stop for CBD & more ..

First & for most, I must give propers to my source of referral; if not for the bud tenders @ Peake Releaf (2001 Chapman Avenue, Rockville, MD. 20852) I would have never began this great journey with FVF.
Fern Valley is assuredly my go-to & one stop for CBD products. I'm not just talking flower, this also includes: Bath Salts for my aching left side/back, Honey for my tea, Gummies for those night-time rough patches, Isolate & Distillate for making oatmeal raisin squares & chocolate chip cookies. And of course the Meteorites, Moonrocks & CBD sativa carts, for those days when the 'Satellites' must be repaired 💫🤩💯🤩💫.
I have learned that solid balance of Sativa & CBD, does the best job in keeping me active & decreasing my chronic pain. I have hip dysplasia and the products at FVF are time less. No matter whether I am baking or smoking, this is my mantra... CBD, I put that sh!t on/in EVERYTHING 🤣😂🤣.
Likewise, the staff are absolutely customer care oriented. This company has physically, mentally and spiritually made my life more manageable & enjoyable. From answering phones before hours, resolving online issues, assisting with account creation, actual patient concern & making sure every order is perfect or made perfect each/every time.

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

The product usually comes before the scheduled time which is nice. It's always fresh and lasts a long time too. The lady who helped me on the phone was polite and professional. Very good prices as well. I'll be doing business with them for a long time. Love you guys, thank you!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Fern Valley Farm never disappoints!

Fern Valley Farm never disappoints, amazing professionalism and reliably quick to ship. Fern Valley has dedication to the process, year after year their product gets better and better. Most D8 is dry, not potent, soggy, tastes bad, or inconsistent. This is where Fern Valley really shines and I am consistently recommending them to friends, especially those with any adverse affects to D9. If you are on the fence, rest assured that FVF is legit and what you will receive is straight fire!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

The best hemp products on the market.

Over the years I have dealt with dozens of different hemp companies. Fern Valley Farms is by far the best site that I found to buy anything hemp related. I really trust that the products I’m using are of excellent quality and are safe. I appreciate the professional and caring people that work for FVF. I will continue to do business with FVF for years to come.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Never disappointed!!

Every order is filled, shipped, and received within the same week. All products, be they flower, shake, terpenes, carts, isolates, I have order have surpassed my expectations and gone a long way to help in my healing journey. 🧡

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Fern Valley Farms hit yet another home run with Pink Pineapple.

Fern Valley Farms hit yet another home run with Pink Pineapple. They are always striving to offer their customers the best-quality CBD products around. It's become the only online source I now buy any hemp products from. In this particular instance, I bought a half ounce of the "Smalls" (smaller buds pruned off of bigger ones), which you can get for a tremendous deal. Anyway, when the product arrived, and I opened it, the buds smelled so great a bowl demanded to be smoked right then and there. While there is virtually no THC in the CBD version of Pink Pineapple, the terpenes were so aromatic and the smoking experience was awesome! I highly recommend Fern Valley Farms and their CBD products, like Pink Pineapple, and I look forward to checking out more of their offerings in the near future.

28 August 2024
Unprompted review

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