Staff were friendly, and always responded to my requests for an update immediately. Delays out of Fernlands control. Only thing that could have been done better was the fact that promised update phone... See more
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See what reviewers are saying
Great customer service. If you call their number a real human answers and actually helps you by doing what they say they will. Sadly a rare quality to find in a company these days because “bean counte... See more
Your man Sam is amazing - helpful always smiling Always great to get a delivery when Sam is your man
Once again outstanding effort from the Fernland team!! Many options much closer to home for my garden requirements but quality and service is second to none. Online tracking and a well thought out w... See more
Company details
- #1 of 3 best companies in General Store
Information provided by various external sources
Providing quality solutions to your requirements. Nursery Supplies, Turf Care Products, Greenhouses, Landscape Supplies.
Contact info
31-35 Paulger Flat Road , 4561, Yandina, Australia
- 07 5454 8800
- sales@fernland.com.au
- fernland.com.au
4.9
Excellent
1K reviews
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Very quick and efficient service
20 January 2025
friendly helpful and knowledgeable
19 January 2025
Product still has not arrived
1 January 2025
Reply from Fernland
Thank you for taking the time to share your feedback, and please accept our sincere apologies for the delay. We completely understand how frustrating it can be when a delivery takes longer than expected - especially during the busy holiday season.
We’ve been in touch with the courier yesterday and, according to the latest update this morning, your order is currently out for delivery and should arrive within the next 24 hours. If you still haven't received your order or have any additional concerns, please let us know right away by contacting us directly.
Thank you again for your patience
Great Service
I was disappointed that the Cal-Mag was no longer available, no fault of yours. The Calcium you sent will be a big help, The cutters are great for using on orchids.
Thanks for your help.
John
19 November 2024
The team at Fernland went above and…
The team at Fernland went above and beyond to get an urgent delivery to me.
Great dealing with them!
19 November 2024
Great communication and great service.
17 November 2024
Products.arrived im a timely manner
Products.arrived im a timely manner
Great quality products
17 November 2024
You care about what you do
You care about what you do. Your communication is very good. You do not just assume.
23 October 2024
Great Service
Great Service - including the delivery driver - very helpful and very courteous
18 October 2024
Matthew Goodbun great to deal with
17 September 2024
Great support
The support we get from Matt Goodbun is excellent. His experience, knowledge and enthusiasm for great turf playing surfaces helps us in our journey of improvement. Product availability and short lead times has been a great benefit compared to other companies nearby. It’s all greatly appreciated.
17 September 2024
Great Service
Great service for all in the gardening and nursery industry. Great quality products, professional customer service, and fast order fulfillment.
18 September 2023
One phone call isGreta Service all it took to fil my…
One phone call is all it took to fil my needs, and delivery to receiving my order was a very quick turnaround time.
22 August 2024
Fire Ants info
Find out new info and products relating to Fire Ants and Kevin was very Helpful
20 August 2024
Great friendly good information product…
Great friendly good information product information was very important to me
18 July 2024
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