Staff were friendly, and always responded to my requests for an update immediately. Delays out of Fernlands control. Only thing that could have been done better was the fact that promised update phone... See more
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Great customer service. If you call their number a real human answers and actually helps you by doing what they say they will. Sadly a rare quality to find in a company these days because “bean counte... See more
Once again outstanding effort from the Fernland team!! Many options much closer to home for my garden requirements but quality and service is second to none. Online tracking and a well thought out w... See more
The purchasing of products were simple and straight forward. The reson for the 5 stas is simply because there was no exact delivery addresss. I informed the sales person that it would be best to have... See more
Company details
- #1 of 3 best companies in General Store
Information provided by various external sources
Providing quality solutions to your requirements. Nursery Supplies, Turf Care Products, Greenhouses, Landscape Supplies.
Contact info
31-35 Paulger Flat Road , 4561, Yandina, Australia
- 07 5454 8800
- sales@fernland.com.au
- fernland.com.au
4.9
Excellent
1K reviews
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Fertiliser Order
I recently purchased an order of Osomoform NXT. The website was easy to use; the payment window was secure; and the delivery of product was prompt. I would highly recommend fenland for your next materials purchase
8 December 2022
Top Notch Service Always
The new updated online ordering system is great. You can get your order together at any time whether FL is open or not.
Team members who assist over the phone with questions & or follow up are so knowledgeable & courteous, its amazing service always. Plus, if they say they will get back to you they certainly do, every time. No company or business I know does this, as it pains me to be continually f/up others. So, it is always a pleasure to deal with FL.
The only thing is the out of stocks or low products that cause you to pay, but not receive until a later date.
11 December 2022
Great service
Knowledgeable and friendly staff. You always have what I want in stock. Your products are clean and current when it comes to labels.
7 December 2022
Great all round
Great website, seamless service, fast delivery, competitive pricing. Great experience all round.
19 December 2022
Your representative was very…
Your representative was very knowledgeable
And newxwhat we needed
30 November 2022
Great service and your truck driver is…
Great service and your truck driver is a legend
21 November 2022
Always so very helpful both on the…
Always so very helpful both on the phone and when dealing with the FNQ delivery driver.
17 November 2022
Stewart the truck driver is on the…
Stewart the truck driver is on the ball. We were told the delivery would be on the 23 November but came on the 22nd Stewart rang me in Cairns So I could arrange for collection.
21 November 2022
Helpful office staff
Helpful office staff, great web site & prompt convenient delivery
27 November 2022
Stock arrived in perfect order
Stock arrived in perfect order, no problems and first time. Staff on phone were excellent in taking order. Highly recommend!
22 November 2022
Great company speedy delivery’s !
28 November 2022
Great customer service
Great customer service. If you call their number a real human answers and actually helps you by doing what they say they will. Sadly a rare quality to find in a company these days because “bean counters” prefer profit over customer service.
17 November 2022
prompt delivery
21 November 2022
As usual great service.
2 December 2022
The friendly and helpful phone enq n…
The friendly and helpful phone enq n sales. Bravo 👏
21 September 2022
The products I ordered were delivered…
The products I ordered were delivered in a timely manner with no problems.
Good service.
31 October 2022
Reliable prompt response with helpful…
Reliable prompt response with helpful friendly direct phone interaction.
29 November 2022
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