I love the lamp, the webshop was super, but! The hungarian company, which brougth the lamp was an absolut catastrophy. May be they are cheap, but As a deliver company, they are 0. Use GLS or even Hung... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product selection is extensive. I was able to choose lamps that suited my needs from the range. At a reasonable price. Accurate, correct performance. Fast delivery.
Packaging was okay, all 15 lamps arrived without damage, delivery took some time (17 days), lamps are of good quality (I purchased lindby brand mostly), satisfied overall
I would like to see more lamps with white cables, but I found what I was looking for (with a little compromise). Customer service is good, they were kind, and helpful.
Company details
Written by the company
A Fény24.hu az Ön digitális kapcsolattartási pontja a fény és a világítás területén. Világítási ötleteinkkel nemcsak fényesebbé, hanem szebbé is tesszük környezetét! Több mint 400 márka változatos és sokoldalú választékát kínáljuk Önnek - lámpákat és lámpatesteket minden ízlésnek, minden igénynek és minden költségvetésnek. A tökéletes világítási hangulatért minden alkalomra, hogy növeljük a jó közérzetét. A Fény24-nél tanácsadói szolgáltatást és szakmai szaktanácsadást kínálunk üzleti ügyfeleinknek is, rugalmas fizetési módok közül választhat a hitelkártyás illetve Paypalon keresztül, és kiváló szállítási élményben részesülhet.
Contact info
Rabanusstraße 14-16 , 36037, Fulda, Germany
- info@feny24.hu
- feny24.hu
4.2
Great
2K reviews
Asks customers to review
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:-( :-(
Only after payment did I find out that the delivery time is 1.5 months. Out of the 5 lamps ordered, 2 were broken, which is not surprising, since they didn't have any protection in the box, and the box wasn't even taped shut. Now they tell me to send the broken lamps back... Ridiculous.
13 October 2025
The store is reliable and helpful
The store is reliable and helpful. The products are of good quality.
8 October 2025
8 days
The delivery by GLS took 8 days from Germany to Hungary...
Anyway, the lamps are nice.
8 October 2025
My order never reached me
My order never reached me. Appearantly was returned without ever informing me about delivery
6 October 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Fény24.hu
Kedves Ügyfelünk!
Köszönjük, hogy időt szakított véleményének megírására.
Üdvözlettel
Fény24.hu
Satefy and fancy
The shop's filters you can be improve. The delivery is a little slowly. The products have very fancy and the packaging are absolutely safety.
8 October 2025
All fast and ok
7 October 2025
Everything was perfect!
2 October 2025
Very correct webshop
30 September 2025
positive customer experience
super fast delivery. practical, easy to install. sufficient flood of light. price in reason. a positive customer experience.
29 September 2025
Bad quality and nobody answer on phone…
Bad quality and nobody answer on phone and e-mail.
1 October 2025
Reply from Fény24.hu
Kedves Ügyfelünk!
Köszönjük, hogy időt szakított véleményének megírására.
Ha, nem elégedett a termékkel, 50 napig ingyenesen visszaküldheti nekünk.
https://www.feny24.hu/szolgaltatas/visszaru/
Üdvözlettel
Fény24.hu
Nice choice
25 September 2025
You order something and it doesn't come…
You order something and it doesn't come out right.
29 September 2025
Reply from Fény24.hu
Kedves Ügyfelünk!
Köszönjük, hogy időt szakított véleményének megírására.
Elnézést kérünk a kellemetlenségekért.
Cégünk fokozatosan dolgozik a gyorsabb kiszállítás érdekében.
Üdvözlettel
Fény24.hu
The delivery was quick
The delivery was quick, and the products are of good quality.
22 September 2025
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