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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and thoughtful design of the products, often describing them as well-made, durable, and effective. Many appreciate the detailed schematics and the product's ability to save time and offer greater precision. The customer service is frequently highlighted as exceptional, with prompt responses, quick resolutions to issues, and excellent communication throughout the sales and aftercare process. However, some customers experienced issues with product durability, specifically noting that original clamps and frames cracked after about a month of use. These reviewers mentioned that replacement parts could be costly and take a significant amount of time to ship. Additionally, a few people reported issues with nuts stripping out of their sockets or the valve being too close to the clamp.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the high quality, durability, and... See more

Quality

Users describe positive interactions with quality. Many customers praise the products for their excellent... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the prompt, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great niche tool on this rather new market. Very satisfied with the quality and design of the product, which makes pumping and clamping such a new, more relaxed and much more efficient experience.... See more

Company replied

Rated 5 out of 5 stars

The website is very modern with some neat features like being able to add to your order even after checking out. Product pages contain very detailed schematics. Shipping within Europe was very fa... See more

Company replied

Rated 5 out of 5 stars

Prompt customer service, great selection of tools. If one is considering a step in PE and overall well-being I can safely suggest Fenrir. As a customer I vouch to be mindful of their vast info pac... See more

Company replied

Rated 5 out of 5 stars

I bought a clamp back in September. It recently became cracked so I reached out to Fenrir’s support team explaining what happened and sending pictures. They promptly responded and offered me a new and... See more


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler

Written by the company

Fenrir empowers men to achieve optimal fitness and wellbeing naturally with no shortcuts, no risks, just sustainable strength and confidence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Social Credit +1000

me asian.

He respond on discord v fast
I have to trans eng to Chinese.

also take 1 month ship for me
or 4 weeks

16 June 2025
Unprompted review
Fenrir logo

Reply from Fenrir

Thank you! We are fully endorsed by Yilong Ma (joke)

Rated 5 out of 5 stars

The Fenrir Clamp is awesome

The Fenrir Clamp is awesome!

I think it's probably one of the best PE tools ever made, and the PAC adapter makes it even better. Yes, the time from order to delivery could be quicker, but shipping is fast once the product is made to order, and the tracking is excellent.

Instruction manual: Good stuff!

20 May 2025
Unprompted review
Fenrir logo

Reply from Fenrir

Thank you very much!

We are a 2 person company (my wife and I), but we are constantly working to improve our logistics.

We appreciate all of your support!

Rated 5 out of 5 stars

Innovative products, outstanding customer service.

Their products are excellent but their customer service is surprisingly even better!!! I couldn’t be happier with my order, great quality build and super functional design (literally the best in the market). I had an issue with my order being stuck at customs and customer service was extremely quick to answer and helpful with the process. Sadly because of a mistake by the carrier my order was sent back and they didn’t even wait one hour before sending a copy of my order!!! 10/10 product 11/10 customer service

11 June 2025
Unprompted review
Fenrir logo

Reply from Fenrir

Thank you very much!

Our customers are the most valuable for us, and as a small company we strive to give the best customer service possible.

Cheers!

Show reviews in all languages. (46 reviews)

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