feners.com Reviews 218

Love my mules! They are great quality and look stunning. Once you break in they are also very comfy. I got many compliments on them! Fenders’ customer service is also great.

Shoes look better than on the pictures, perfect fit, super comfy and I’m just in LOVE!!!!! Best Buy ever 💚💚💚💚

I ordered Le Retro Noir and I love the design and quality. However, I was disappointed to find that the shoes were too tight for my calves - the zipper cannot close all the way to the top, it stops about 4cm below. The elastic piece that is supposed to provide extra stretch isn't big enough / doesn't reach low enough.
As a feminist brand I would recommend that Feners looks into making their shoes more size inclusive, for example by putting in a bigger elastic piece or providing 2 'calf sizes'? It would be lovely if us bigger-calved girls get to wear these cool ankle boots too!
(P.S. I can still wear the shoes, just with the zipper partially open. But I can imagine it being impossible for people with bigger sizes)

I ordered the Le Mule in Rainbow and they are everything I hoped for and MORE. Not only did they arrive just as they looked in the pictures, they came packaged beautifully as well. You can tell that these sandals were made with care and will last through the years. In addition to these sandals being everything I dreamed over- they came surprisingly fast! I live in the USA and I believe I received these within about a week of ordering (which i think might have been a little longer than normal since my size was pre-order). All in all, I am so happy with my purchase and I can't wait to buy another pair in the future. For now... I'll be wearing these everyday!

I ordered sandals and they are as the photo shows, the quality is excellent. As well as the service is helpful, I recommend it!

I ordered the Le Twist sandals and I love them! They also shipped a lot faster than I expected and they're definitely super high quality! I also had some contact with the customer service and they were super quick, helpful and friendly. I will definitely buy from Feners again!! Yes, it's more expensive than some other brands, but 100% worth the extra money.

I bought them for a birthday gift and they were the best surprise ever!!!!! She loved them and I’m sure they are not the last pair we buy !!! Keep going Feners!!

More stunning than in the pictures. The wait was totally worth it. I love supporting small sustainable brands 🧡

I received the Ever-day Tangerine boot in the mail yesterday.

I adore them. They are amazing.

I tried them on and they are very comfy, we will see if they stand the test of time, but the quality appears very nice. The style is unique and beautiful, you can't find boots like these often!
I will order more pairs in the future when I have more closet space :)

I ordered the citron rainbow mules and they're perfect. The colors are gorgeous and exactly as pictured on the website. Super comfortable too! I wore them all night for a wedding — no blisters but a ton of compliments! I also love that the shoes are made sustainably and the Feners customer service team is a delight to deal with. I can't wait to wear these shoes all summer.

OBSESSED!!! Best quality shoes out there and I just love what goes on behind the scenes ❤️❤️❤️

Recently I’ve purchased sandals from Feners. The quality, comfort, how they look are something amazing. Totally recommend this brand♥️

LOVE LOVE LOVE my shoes. I bought the green mules and I am obsessed. The quality and fit is amazing and never fail to get compliments when I wear them. The ethos too around the brand, and selling in batches rather than immediately and fast - great model. Delivery from Spain to Germany was also seamless and smooth, packaging was perfect. THANK YOU FENERS <3

Love this colourful brand! I have four pairs of shoes from Feners and am super happy with them. The heels are very comfortable, you don’t really feel like you’re wearing heels. Overall quality of the shoes is high, with nice and accessible prices.

i ordered the vegan satin mules and they are georgous. in reality they look the same as on the pictures. the size also fits perfectly! i had a very nice and quick customer communication and service. i will certainly re-order!
thanks for the great service!

I ordered the Le Mule Rainbow Vegan and they are so cute! I get so many compliments when I wear them.

Amazing brand. Love their concept and the shoes are so pretty, so comfy. Will wear them a lot :-)

Was so excited about my tangerine clogs- until I wore them. The most uncomfortable shoes EVER. Do not recommend them. I could barely walk from my car to the restaurant without being in pain.

I ordered the Complice Fuchsia Satin Vegan shoes and they are super amazing, the quality is outstanding and they are super comfortable. I first saw them a year ago and decided to buy them this a year and I don’t regret it for a moment! Got so Many compliments for them and everyone was asking where I got them! Can only recommend!!
Plus the sweetest people work at the customer service :)

I ordered the Je T'aime Zip Boots in black. They arrived super quickly, and they fit perfectly. I loved the style and wore them regularly for about 6 weeks. Then, after 6 weeks of use, the sole completely detached from the bottom of one of the boots. Like, it is completely in half.

I messaged customer support thinking I got a faulty pair and was hoping for a replacement. They said they recommended that I take them to a cobbler to have them fixed (and offered to reimburse me for the repair once I sent proof of receipt), while passing this off as easily fixable and not out of the ordinary.

My issue with this is: one, I expect shoes (and especially $200 shoes) to last longer than 6 weeks of use, which is a reasonable expectation; and two, that solution puts the labor of fixing the shoes on the customer (who's not at fault for receiving a faulty product) and doesn't respect the time it takes to find a cobbler, drop them off, pick them up, and track down Feners to provide a refund for the repair.

Overall my experience with this company has been poor. They clearly have major issues with quality, and since they expect customers to fix the shoes themselves, I would not recommend purchasing here because you as the customer are not protected if they provide you with a faulty product.