Do not use it/subscribe for it ! Autorenewal set and charges you without any reminder! They cover it under "uninterrupted service". The app is useless. No new information, you couldn't get in other a... See more
Company replied
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See what reviewers are saying
I couldn't find any helpful information on the app. Tried to cancel due to unsatisfactory experience and they refuse to refund. The subscription is not listed in play store and they charge your card w... See more
Company replied
How disgusting a company is preying on vulnerable people who are trying for a baby. Shame on you. Fear god, theres only so much of a high you can get from scamming people before lifes karma catches up... See more
Company replied
This company is a SCAM. I’ve tried canceling my account multiple times. You’re told to go to the Apple App to cancel the subscription, but Apple doesn’t recognize Femia and can’t cancel the account.... See more
Company replied
Company details
- Fertility Clinic
- Fitness and Nutrition Service
- Women's Health Clinic
- Reproductive Health Clinic
- Wellness Program
Written by the company
Femia supports women on their fertility and pregnancy journeys with personalized insights and expert advice. Created by top healthcare specialists, our app helps track your cycle, detect ovulation, and improve conception chances. Femia offers symptom tracking, daily tips, and 24/7 AI-powered support, while prioritizing your privacy and data security. Join millions of women trusting Femia for every step of their reproductive health journey.
Contact info
Karaiskaki 13, 3032, Limassol, Cyprus
- https://contact-us.welltech.com/femia.html?source=trustpilot
- femia.io
2.1
Poor
195 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could give 0 stars
If I could give 0 stars, I would do it. They are doing auto renewal without ur knowledge and no way to cancel it. Very frustrating and disappointing that we can't do cancellation by ourselves and have to email them and no reply from them. They send you to Apple ID to cancel and Apple can’t find the account. They answer when they have made the another charge.
14 November 2024
Unprompted review
Reply from Femia
Hi, Judith!
Thank you for sharing your feedback with us. We’re sorry you’ve had a negative experience with your plan’s auto-renewal.
While we try to be as transparent as possible, we appreciate your feedback that the subscription information could be clearer, and we're actively working on addressing this with our product team.
We will contact you from support-w@femia.io. Thank you.
Best regards,
Femia Team
They are doing auto renewal without ur…
They are doing auto renewal without ur knowledge and no way to cancel it. Very frustrating and disappointing that we can't do cancellation by ourselves and have to email them and no reply from them.
10 November 2024
Unprompted review
Reply from Femia
Hi, Nav.
Making sure you're happy is what we're all about, and we're here to help with any problems you're having.
To get things sorted out as quickly as possible, could you send us an email at emma.support@femia.io with the subject line "TP review"?
Your thoughts and feedback mean a lot to us – they help us improve daily.
Kind regards,
Femia Team
I've been trying to cancel my…
I've been trying to cancel my subscription for days with no success. I've sent more than 5 emails and I keep getting the bot reply! The app does not allow me to cancel; it sends me to the website, which, in turn, sends me to the app.
This does not seem like the right way to do business.
Update: Even thought Femia replied here saying they had emailed me. They did not! Checked my inbox and spam folder, but no email. I've sent 7 emails at this point.
Terrible company! Stay away!!
9 November 2024
Unprompted review
Reply from Femia
Hi, Yula!
I’m really sorry to hear about your experience. We've reached out to you via email from support-w@femia.io to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let us know.
Thank you for your patience and understanding.
Kind regards,
Femia Team
How disgusting a company is preying on…
How disgusting a company is preying on vulnerable people who are trying for a baby. Shame on you. Fear god, theres only so much of a high you can get from scamming people before lifes karma catches up with you then you will be faced with regret fro every living moment of your life.
8 November 2024
Unprompted review
Reply from Femia
Hi there,
Making sure you're happy is what we're all about, and we're here to help with any problems you're having.
To get things sorted out as quickly as possible, could you send us an email at emma.support@femia.io with the subject line "TP review"?
Your thoughts and feedback mean a lot to us – they help us improve daily.
Best regards,
Femia Team
Scam *updated, pending*
Edit: a femia rep did email me with a cancellation notice, but no refund yet. They still charged 66.65 plus an ATM fee. I'll keep you updated and improve my trust pilot score if the refund comes through.
Previous:
Scam. No one responds to customer service query. 66.65 Drafted 2 weeks after I canceled. They only send an auto response indicating to manage subscription in Google play. Already did that. There's nothing left to remove, but they still charge. The app material is just regurgitation of content you can find around the web. It's been two weeks. I'll keep you updated if someone responds and refunds.
4 November 2024
Unprompted review
Reply from Femia
Hi, Holly!
Thank you for taking the time to share your feedback with us.
We're sorry to hear about your issues with the cancellation and payments. We take all your feedback on board, and we'd like to make things right.
We'll be sending you an email from support-w@femia.io so that we can investigate the issue further – please keep an eye on your inbox and we'll get this sorted as soon as we can.
– Femia Team
Waste of money!!!
Waste of money!!!
1. You sign up for a free trial, and you get a welcome email after that, but no email follow-up from them on how you are getting on.
2. The app is just basic.
3. The online pages do not show people behind the company/app. No real people.
4. They use other people's videos to lure you in to sign up.
5. No real testimonies, from over 1.4 million users. Just fancy graphics and AI voice-overs and other people's videos for their ads on all social media platforms.
6. They don't send reminders that your trial is coming to an end, £66.65 is gone.
7. They should be stopped.
I know after this, there will be a positive review under my comment to counter my review.
They should be stopped.
22 September 2024
Unprompted review
Reply from Femia
Hello!
We're disappointed that you've had a negative experience with your plan's auto-renewal and the app.
Please reach out to us at emma.support@femia.io with the subject line "TP review" and we'll do our best to come to a resolution.
Thanks for your understanding and patience.
– Femia Team
Femia became my favorite!
I've tried many apps for pregnancy planning, but Femia became my favorite! In the Getting Pregnant app, there's everything you need: accurate predictions, clear advice, even reminders to take vitamins. There's a lot going on, but you can figure it out.
27 October 2024
Unprompted review
Reply from Femia
Hello, Kaila!
Thank you for your kind words!
We're really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact us. Let's do this!
– Femia Team
Very satisfied!
The ovulation tracker works flawlessly! And what's important - no intrusive ads. You pay once and use it. Very satisfied!
20 October 2024
Unprompted review
Reply from Femia
Hi, Amanda!
Thank you for sharing your experience. We're delighted to hear you enjoy the flawless work of the tracker.
Femia Team
IMPOSSIBLE to cancel
IMPOSSIBLE to cancel! Stay away!! Very disappointed! I keep getting charged for this even though I tried to cancel several times ages ago. I have not received a response from their "support team" beyond that they are receiving a "high volume of emails" despite several emails. They keep charging me even though I haven't used the app once. I thought it sounded like a good idea, but it is a total scam!! Stay away!
28 October 2024
Unprompted review
Reply from Femia
Hi, Laura!
Thanks for contacting us.
We're sorry to hear you faced difficulties canceling your subscription. Unfortunately, we haven't received your cancellation request earlier.
The app allows you to cancel your subscription directly through the app: open Profile > Manage Subscription, where you can find the option to cancel.
Please check your inbox for the email from support-w@femia.io. If you need any further assistance, feel free to reach out. We're always here to help!
Femia Team
It really helped me get pregnant
I especially want to praise the personalized advice for each day of the cycle - it really helped me get pregnant.
24 October 2024
Unprompted review
Reply from Femia
Hello, Amee!
Thank you so much for your positive feedback!
We're so happy to hear that you’ve had such a great experience with the app. If you have any questions as you continue, please don’t hesitate to reach out.
– Femia Team
App calculated everything
At first I didn't even realise my cycle was so unpredictable, but the app calculated everything and told me the right days to try to conceive. But what bothers me is the interface is a bit confusing? It's a bit annoying when you're already stressed out and you can't find what you need.
16 October 2024
Unprompted review
Reply from Femia
Hi, Iris!
Thank you for your feedback – it means a lot. We appreciate your thoughts on the app interface.
We're always looking for ways to improve, and we'll take your feedback to the team! If we can help with anything, please reach out to us at support-w@femia.io with the subject line "TP review".
– Femia Team
I've been using the paid version of the…
I've been using the paid version of the fertility app for two months now, and I've noticed significant progress in understanding my cycle. I really like that you can switch modes depending on your goals - right now I'm actively planning a pregnancy, and Femia is truly helping.
21 October 2024
Unprompted review
Reply from Femia
Hi, Felicia!
Thank you so much for your feedback – it means a lot.
We’re thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you – you've got this!
– Femia Team
The app is consantly updating and adapting to your condition
The app is consantly updating and adapting to your condition.
15 October 2024
Unprompted review
Reply from Femia
Hello!
Thank you for your feedback!
We're really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact us. Let's do this!
– Femia Team
What I really like is the simplicity of…
What I really like is the simplicity of the interface. everything is very clear - you choose a mode, and it adjust the features to your need.
21 October 2024
Unprompted review
Reply from Femia
Hello!
Thank you so much for your positive feedback!
We're so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.
– Femia Team
Overall, the app is really great
Overall, the app is really great, especially in helping understand my cycle. I used the fertility app, and it helped me pinpoint ovulation more accurately. It really works! However, for me, it's a bit too feature-rich. I wish it were simpler and quicker. Switching between modes is helpful, but sometimes it feels a bit confusing. Is there a "lite" version for those who want a less complex interface?
20 October 2024
Unprompted review
Reply from Femia
Hello, Amanda,
Thank you for your kind words! We appreciate your feedback on app features. Unfortunately, currently, it is not possible to switch to a version with less functionality, but we'll take your suggestion to our team as we continue to improve our app.
If we can help with anything else, please drop us a line at support-w@femia.io with the subject line "TP review".
– Femia Team
Compared to other apps
Compared to other apps, this one has more features, and they are finely tuned to your individual cycle. I especially like the ability to switch modes - it’s like having several apps in one. Very satisfied, I’m giving it 5 stars! But it’s not free, of course.
19 October 2024
Unprompted review
Reply from Femia
Hello, Mariam!
Thank you so much for your positive feedback!
We're so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.
– Femia Team
Excellent personalized advice
It's great that the paid version includes additional features - personalized advice, in-depth analytics.
20 October 2024
Unprompted review
Reply from Femia
Hi!
Thank you so much for your feedback – it means a lot.
We’re thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you – you've got this!
– Femia Team
Clear predictions
I'm using the paid version of the ovulation tracker app because it has everything I need: clear predictions, day-bay-day analytics, even reminders of the best days to plan a baby.
18 October 2024
Unprompted review
Reply from Femia
Hello, Amelia!
Thank you so much for your positive feedback!
We're so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.
– Femia Team
It provides advice for every week of…
It provides advice for every week of pregnancy.
18 October 2024
Unprompted review
Reply from Femia
Hello, Sarah!
Thank you so much for your positive feedback!
We're so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.
– Femia Team
Scam!!!!!
They say it’s a free trial but they charge for a full year. I have report this in my bank and the customer support just ignores.
20 October 2024
Unprompted review
Reply from Femia
Hi, Erik!
Thank you for reaching out. We're sorry to hear there's been some confusion with the billing process in our app.
We don't currently offer free trials, but we do offer reduced introductory costs on some plans. We apologize if this wasn't clear, and we're working to improve our customer's experience with the app.
We'd like to investigate this further for you – please send us an email at support-w@femia.io with the subject line "TP review", and our team will do their best to resolve the issue for you.
– Femia Team
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