Highly recommend Felt Ball Rug I order balls in units of 1000 and the quality is fantastic
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Looking back to the previous comments, obviously im not the only one who experienced the terrible customer service this company provides. Absolute no way to get in touch with them, tried emails, live... See more
After waiting longer than expected and not being able to contact the business in any way I wondered if I had lost my money, however I did receive my order eventually and all of the felt balls arrived... See more
Beautiful rug and excellent communication. The colours we chose worked perfectly in our room - designing our own rug was a really good experience. The sample chart was really useful and the sample pho... See more
Company details
Information provided by various external sources
Felt Ball Rug Australia Has Fair Trade Handmade Felt Ball Rugs For Nursery From Nepal. Free Shipping to Australia, New Zealand, UK, USA, Canada & Worldwide.
Contact info
Jenkins Street 15, 2097, Collaroy, Australia
- sales@feltballrug.com.au
- feltballrug.com.au
3.1
Average
263 reviews
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I am absolutely delighted with my felt…
I am absolutely delighted with my felt hearts. The colours are beautiful and the heats are gorgeous. This was my second order and I will order again.
1 March 2022
Great product
Great product, really made well. Just very nice people to work with. I shall definitely be a return customer.
28 February 2022
Very quick delivery.
9 January 2022
Great customer service
Great customer service. Well packaged. Arrived safely. Beautiful products.
7 January 2022
Great service
14 November 2021
Beautifully made felt products.
8 November 2021
Great. Will buy again
Great quality felt balls with amazing vivid colors. The only issue is lack of clear instructions on the website or youtube for making felt ball projects.
1 October 2021
Great products
Great products, great quality, great value for money, posted immediately.
I have been using Felt Ball Rug Australia for a number of years now and I wouldn't shop anywhere else.
6 September 2021
Half of the felt balls I received were…
Half of the felt balls I received were different to the size I ordered. The colours were also slightly different to what I was expecting. However the company was prompt to answer my queries before I ordered.
30 August 2021
Cat cave
Ordered a felt cat cave advertised as made from New Zealand wool felt. Product arrived from Nepal with no New Zealand wool marking (so doubtful of claim). Shipping slip also showed product was 20aud but charged nearly 100aud. Cat cave is well made and cat enjoys it but too many things don’t add up here! Don’t see how making 400%profit benefits Nepalese workers. Tell me I’m wrong?
3 August 2020
Unprompted review
Fantastic Service
Deep,
What a lovely company you have. Very personalised service, kind and friendly.
I unfortunately had a potage issue due to Australia Post - without question Deep sorted my problem out and im super happy.
Thanks again - 5 stars
9 May 2020
Unprompted review
Great service- thanks!
1 May 2020
Unprompted review
Love my new slippers
Love my new slippers! They’re exactly as pictured and they arrived really quickly!
30 April 2020
Unprompted review
Love the felt slippers
Love the felt slippers, good quality, good fit, cosy and warm.
24 April 2020
Unprompted review
Love them, but not exactly what i expected.
The slippers are wonderful quality and so thick and warm! Beautifully made. However, one is a good 2 centimeters smaller than the other - i understand they are handmade and imperfections happen, but it's a little annoying. Also, i contacted customer service about another question i had after i placed my order, but never heard back from them.
I'd still very much reccomend them, but just remind yourself that hand made products do come with slight differences in sizing
24 April 2020
Unprompted review
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