For people who have phone anxiety, Felix is your friend. I've been using Felix for years, and I've only had to talk to someone on the phone once, maybe twice. I can't tell you how valuable that is... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My NP was professional and caring. She really understood my health concerns. Her assessment of my situation was exactly what I was trying to convey. Her follow up questions, responses and treatme... See more
Company replied
I love how convenient this is. There doctor was in contact with me almost immediately and once we discussed symptoms, the medical.plan was sent to me same day. It is also great that my benefits cove... See more
Company replied
Needed a quick treatment for my skin which I know worked in the past, and it’s a long wait to see a dermatologist where I live. I went into my account, chatted with a health provider, ordered the rig... See more
Company replied
Company details
Written by the company
Get care today with Felix. Access personalized healthcare for weight loss, erectile dysfunction, diabetes, hair loss, acne, and more — prescribed online and delivered discreetly.
On-demand treatment for everyday health
Written by the company
- Treatment that comes to you
- Skip the trip to your doctor’s office and the line at your local pharmacy. Access treatment on any device, plus free shipping on all medication.
- Clinically proven treatments
- Access prescription treatments, supported by science and prescribed by our experienced healthcare practitioners.
- Truly compassionate care
- No judgement, no stigma. Instead, a practitioner who’s there for you when you need them.
Contact info
304-488 Wellington St W, M5V 1E9, Toronto, Canada
- https://www.felixforyou.ca/contact
- felixforyou.ca
Do weight loss differently
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Felix Health
Hi there, so glad the responses have felt timely and professional on your end. Thanks for taking a moment to leave this.
It is super simple to use
It is super simple to use. It gives me options of other products that are available and I may be interested in. Easy to contact my NP with questions.
10 May 2026
Reply from Felix Health
Hi Amanda, this just made our day! Really glad the platform has been simple to use and that getting in touch with your NP has been smooth.
NP is great and everything is working
9 May 2026
Reply from Felix Health
Hi Dave, thanks so much for sharing this! So glad to hear your NP has been great and that everything is working as it should.
Convenient
I love the convenience and ease of access this allows! It's so nice to be able to message when I have a question, and get a response back. The providers have been really helpful. It's just a nice option to have. I work 3 jobs and its not easy to go to in person appointments.
10 May 2026
Reply from Felix Health
Hi Kat, so glad the messaging has worked around your schedule, that is exactly what we hoped to build. Lovely to hear the providers have been helpful too, and we appreciate you sharing this.
Going well !
9 May 2026
Reply from Felix Health
Hi Amanda, we so appreciate the kind words! Really glad things have been going well on your end so far.
RN Kate Auger was awesome
RN Kate Auger was awesome. Helpful, knowledgable, professional, and prompt.
8 May 2026
Reply from Felix Health
Hi William, love hearing this! I will be sure to pass these kind words along to Kate, she will be so happy to hear it.
Recommend
Great experience with Felix Health. The process was simple, fast, and very convenient. The healthcare providers were professional and responsive, and everything was easy to manage online. Delivery was quick, and the overall service exceeded my expectations. Highly recommend!
8 May 2026
Reply from Felix Health
Hi Yuliia, thanks so much for taking the time to write this! Really glad the whole experience exceeded expectations and that delivery was quick, that means a lot.
Reply from Felix Health
Hi there, so glad the experience has felt easy, discreet, and supportive, those are big ones for us. Appreciate you taking the time to share!
Fast service and free next day shipping.
8 May 2026
Reply from Felix Health
Hi Mike, what a lovely note! Really glad the service has been quick and that the next day shipping landed well for you.
Reply from Felix Health
Hi Todd, we so appreciate the kind words. So glad the response was quick and that the process felt smooth on your end.
Quick and helpful for dermatology
Needed a quick treatment for my skin which I know worked in the past, and it’s a long wait to see a dermatologist where I live. I went into my account, chatted with a health provider, ordered the right skincare and it was in the mail the next day. They also directly billed my insurance so my out-of-pocket expense was minimal. Seamless and quick experience and my skin will be on the road to recovery soon!
7 May 2026
Reply from Felix Health
Hi there, love hearing this! Really glad we could save you the dermatologist wait and get the right skincare out the next day, and great to hear the direct billing kept your out-of-pocket low too. Rooting for your skin.
Reply from Felix Health
Hi John, thanks so much for the kind words! Really glad it felt fast and easy on your end.
Blair has been amazing navigating all…
Blair has been amazing navigating all of my questions and treatment. 10/10 experience..
8 May 2026
Reply from Felix Health
Hi Monika, this just made our day! I will be sure to pass these kind words along to Blair, she will be so glad to hear it.
Great experience, fast and informative
I had a great experience. I was taken care of quickly and informed every step of the way. Its taken less than a week from consultation to delivery of my meds.
Thanks for a very needed service.
7 May 2026
Reply from Felix Health
Hi Lea, so glad you felt informed every step of the way and that we could get the meds to you in under a week. Thanks for taking the time to share!
Thanks for the help will definitely use…
Thanks for the help will definitely use you again
6 May 2026
Reply from Felix Health
Hi Allen, we so appreciate you taking a moment to leave this. Really glad we could help, and we will be here whenever you need us next.
Easy to navigate
Easy to navigate, prompt replies, overall very positive experience. Thank you!
4 May 2026
Reply from Felix Health
Hi Donna, thanks so much for sharing this! Really glad the platform has been easy to navigate and that the replies have come through quickly for you.
Excellent Practisioner!
Ashley is really great and response time is excellent. She is always able to answer my questions.
6 May 2026
Reply from Felix Health
Hi Kathleen, love hearing this! I will be sure to pass these kind words along to Ashley, she will be so happy to hear it.
Felix does an awesome job communicating…
Felix does an awesome job communicating and keeping me informed.
6 May 2026
Reply from Felix Health
Hi James, so glad we have been keeping you informed every step of the way, that is something we really care about. Appreciate the kind words!
Reply from Felix Health
Hi Len, we so appreciate the kind words. Really glad the experience has felt helpful and honest on your end.
Reply from Felix Health
Hi Laura, what a lovely note to read! Really glad the platform has been easy to use and efficient for you.
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