I purchased something 5 days ago I have not heard from anyone even though website says 2 to 5 business days delivery will be made I have emailed them and no one replies and there is no contact number
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See what reviewers are saying
Great delivery times. Item as described. No fuss purchase. Communication could be slightly improved (more lead-in time to when item was arriving. I received notice on the morning of the delivery. I wa... See more
Ordered item on Friday evening. Was delivered Saturday afternoon. Most amazing service and delivery! Item great quality and value for money. Would definitely purchase from Felip again!!!
Due to covid the delivery was a little longer than I expected but when I enquired the answer was very prompt and friendly. And so was the communication on the delivery day. A pleasure to deal with! An... See more
Company details
Contact info
14 Peggy Street, 2146, Sydney, Australia
- felip280319@gmail.com
- felip.com.au
3.7
Average
36 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Only 4 days between order and delivery
Only 4 days between order and delivery. Great service.
16 April 2021
no delivery and no response
I ordered a bathroom storage cabinet on 26 February. No contact since and no response to two email enquiries. Payment made and accepted. Very poor customer experience. Could not recommend this company. Is it a scam?
25 March 2021
Unprompted review
Poor Delivery and Customer Service
Ordered Kitchen 2 Door Island Solid Wood Counter Top Kitchen Trolley White on February 9 2021, I managed to get one response to multiple attempts to contact that promised that the item would be shipped by March 5 2021. As of 16 March 2021 I have had no further information and delivery has not occurred. I wish I had read the reviews before making this purchase.
16 March 2021
Unprompted review
No response?
Ordered 2 cabinets a month ago and have had no response since
I’m starting to think this site is a scam?
1 March 2021
Unprompted review
3 months - still waiting!
Ordered a shoe cabinet on the 11.12.20, order confirmation email was sent and payment taken. Since then no further information of processing or delivery has been confirmed despite multiple attempts to contact with nothing heard back. Terrible customer service, seems to be a scam site.
20 February 2021
Unprompted review
Very bad service
Very bad service. I had ordered Montreal pantry cupboard. Its been a month. No delivery yet and no response on email. No one responds to the email.
5 February 2021
Unprompted review
Poor Communication and Delivered Damaged
Very very disappointed!
Delivery took a substantial amount of time, when item was delivery it was extremely cracked, broken and damaged.
Communication has been extremely poor, have had absolutely no responses to multiple emails, no updates, no updates to tracking emails, no contact phone number to call to discuss damaged products.
Would not order through Felip Australia again or recommend to anyone else.
Has been very disappointing and still trying to contact them to replace the damaged product!
15 January 2021
Reply from Felip Australia
We are sorry to hear about your poor experience with us. The replacement unit has already been sent out yesterday and is on its way to you.
Order has taken over a month to even…
Order has taken over a month to even leave the warehouse.
10 January 2021
Reply from Felip Australia
Apologies for the delay in shipment due to stock error. This order has been delivered on 12th Jan.
Not happy
Ordered on 21 December last year and still no delivery, no updates and no answer to my emails.
7 January 2021
Unprompted review
Reply from Felip Australia
Apologies for the delay in dispatch. We were closed from 25th Dec till 4th Jan. Your parcel was picked by Fastway on 8th Jan. If you need further information feel free to contact us. Cheers!
Fast delivery
Fast delivery, good communication and accurate product description
30 September 2020
Unprompted review
Excellent arrival and product
6 July 2020
Unprompted review
Turn around time very quick and…
Turn around time very quick and sufficient
26 June 2020
Unprompted review
Pantry
The pantry is a lot smaller then it looks
I also thought the doors had glass in them it is plastic and one of my doors has a big crack in the plastic window
It is a nice pantry thou
30 May 2020
Unprompted review
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