Feetuniqueshop Reviews 

210
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I placed my order on April 8, for a pair of elastic laces, and rec’d an order confirmation. I emailed on May 11 for an update. They responded on June 8 with this: “ Thank you for reaching out to... See more

Rated 5 out of 5 stars

From start to finish - Customer Care is Feetuniqueshop's top priority. If I had a question - I received an email response that was clear and concise, within 24 hours (less, actually). I expected so... See more

Company replied

Rated 5 out of 5 stars

Finding very specific colouring in laces to match some that have broken is not always easy! I looked all over, in stores & online & I found the best colours & prices here at Feetuniqueshop. Wasn’t fa... See more

Rated 5 out of 5 stars

These are very high quality laces in a multitude of colors. If you are ordering from the United States please be aware that these are sent here from Denmark, So the order will take a little longer... See more

Company replied

Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(210)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed my order on April 8

I placed my order on April 8, for a pair of elastic laces, and rec’d an order confirmation. I emailed on May 11 for an update. They responded on June 8 with this: “ Thank you for reaching out to us. I sincerely apologize for my delayed response.

As some time has passed since your last email, I wanted to check whether your orders have since been delivered. Once I know the current status, I'll be happy to assist further and explore the best resolution available.”

I replied later that day that I hadn’t heard anything from them, and reached out again on July 25th for an update and refund.

As of July 30, no correspondence, product or refund. I’m not sure if dealing with a different company than the other reviews but I wouldn’t classify their CS as competent, much less great.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

So far, this is a good, solid company

I'm grateful that I got exactly what I ordered, this time. I like their shoelaces and the variety of laces, both in style and lengths. I will be ordering again for our family's needs.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

perfect for knee high converse

super cool and fit my knee high converse perfectly, love the color, they did take a while to arrive but I wasn't surprised nor was I in a rush to get them

21 July 2024
Unprompted review
Rated 4 out of 5 stars

I was pleased with the product

I was pleased with the product, but the shipping process was very long. By the time I received the order, I no longer needed it as it was for a trip. I would not recommend ordering from this company if you need the product quickly.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Fast. Friendly. Bonus product included in the envelope. I am educating friends about how amazing elastic laces are. Welcome to a new comfort level with your shoes! Seriously!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Just what I wanted

Just what I wanted, except that it does not come in cream color, so I settled for white. It was easy to use the website. Shipping is reasonable, considering that it comes from Europe.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

My first order got lost in the mail. Their customer service was top notch. They sent the order again and I received it two days ago. Very happy with the laces. Just what I ordered and wanted. I highly recommend this company. Great job.

21 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look