Feelwells Reviews 

353
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that their dogs love the food and treats, which often leads to improved health and settled stomachs. Many appreciate the variety of grain-free options and how well the food suits dogs with specific dietary needs or sensitivities. The service is frequently highlighted as excellent, with people consistently receiving fast and efficient delivery, often well-packaged and with thoughtful extras like free treats. However, some people mentioned occasional slower delivery times, attributing these to the courier service rather than the company itself.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and clean food, with many... See more

Delivery service

Customers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is an excellent company providing support and easy communication about feeding management for dogs. We have a border terrier who has a sensitive tummy. It has taken quite a few weeks to transitio... See more

Rated 5 out of 5 stars

My Border Terrier is Gluten intolerant. I contacted Helen at Feelwells and she sent me some samples of their cold pressed food along with some wet food and postbiotics. My dog absolutely loves the col... See more

Rated 5 out of 5 stars

Excellent customer service. Cold pressed duck is doing my CECS dog wonders he’s eating really well and put on a good amount of weight which is remaining constant. The postbiotics are a must he loves t... See more

Rated 5 out of 5 stars

Always arrives quickly and is always well packed. Wet food is excellent and comes in smallish tins - enough for one meal for a small dog, so very easy if you’re away on holiday. Everything is high qu... See more


Company details

  1. Pet Store

Written by the company

Feelwells - Treat your dog well


Contact info

4.9

Excellent

TrustScore 5 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(353)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasure to buy from

Fast safe delivery and top communication. A pleasure to buy from. A happy owner and even happier dog, he loves these treats, thank you also for the extra treats included for him to enjoy!

26 January 2026
Rated 5 out of 5 stars

The company website is easy to…

The company website is easy to navigate. Emails received almost immediately regarding order and payment. Products arrive as scheduled. They reuse delivery packaging and recycle which is great. Minimal plastics. All good.

5 January 2026
Rated 5 out of 5 stars

Really caring company

Really caring company, my dog suffers with CECS and the Feelwells food suits him so well. I can trust when it says grain free it is just that. I order online and it arrives within 2 days. Can’t speak highly enough of Feelwells.

6 January 2026
Rated 5 out of 5 stars

Really pleased with the quality of dog…

Really pleased with the quality of dog food and treats from Feelwells as well as excellent service. Our dog has a very sensitive digestive system now he’s a bit older and the Feelwells range has been transformational for him, he doing great on it.

5 January 2026
Rated 5 out of 5 stars

Exceptional service very helpful with…

Exceptional service very helpful with recommending foods that would be safe for a border terrier that suffers with CCS and tummy issues we’ve been trying our dog on cold breast duck grain and gluten-free. Website is very helpful especially on feeding and how to transition from different foods.

7 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look