FeelSafe Reviews 

195
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Highly recommend Feelsafe especially if you are a student! Quick replies and easy to navigate website that allows you to get confirmation and request refunds without having to call. Speedy replies as... See more

Company replied

Rated 5 out of 5 stars

We are truly grateful for the over the top EXCELLENT service we received when booking travel health insurance for our son's study abroad semester. We wanted to give an extra shout out to Agent Richar... See more

Company replied

Rated 5 out of 5 stars

Easy to use.Fast replies in case of inquiries.Best deals, especially if you are an international student going for an Erasmus program. Best option for Visa C.I highly recommend feelsafe,you will feel... See more

Company replied

Rated 5 out of 5 stars

Honestly the best online customer service I have ever experienced. They were the most helpful in figuring out everything from permit renewal paperwork, initial moving documents, I even signed up for t... See more

Company replied

Company details

  1. Insurance Company

Written by the company

FeelSafe is the modern and friendly way of getting your insurance needs met! The user oriented and user friendly online insurance marketer for internationals. With us, you have reliable and fast, easy to understand and easy to buy, quality online solutions for internationals. As an international student, professor, researcher, scholar, volunteer, trainee, job seeker or Au-Pairs, to get your visa and residence permit (MA35) the Austrian government requires you to be health insured when living in Austria at all times. With FeelSafe you can fulfill these legal requirements and start your journey in the quickest, easiest, most convenient and affordable way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend for international…

Highly recommend for international student! They replied my email so fast and help me a lot. I have a problem about insurance with MA35 but the staff helping me find the best way for RP approval.

2 September 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Nicharee,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Feel Safe with FeelSafe!

To be with FeelSafe you feel very outstanding! It's the best Health Insurance you can get for Austria with excellent services and quick response from the team. More Power FeelSafe!

31 August 2021
Unprompted review
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Reply from FeelSafe

Dear Helen,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Trustworthy insurance for student

really trustworthy insurance for student insurance, with a swift response. recommended!

17 August 2021
Unprompted review
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Reply from FeelSafe

Dear Ka Chun,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Their costumer services is outstanding

Their costumer services is outstanding, they are always there to help you out in whatever you need. The student insurance is super easy to get and will fulfill your Visa requirements.

14 August 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Oscar,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very friendly and responsive service

Feelsafe, and especially Richard, have been exceptionally helpful and useful to me and my family when moving to Austria. They very patiently replied to all my of questions (and I had a LOT) and I felt very well taken care of. Luckily I did not need to use the health insurance in the end, but the service and responsiveness were amazing.

2 August 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear KS,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

it is a great insurance makes everything easy

it is a great insurance! they make everything super easy for you and super quick! I needed an Austrian insurance for my resident permit as a student and the insurance they offer has all the requirements for the VISA and residence process. simply great!

27 July 2021
Unprompted review
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Reply from FeelSafe

Dear Alfredo,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

During these covid times

During these covid times. My travel postponed many times but feel safe staff have been very helpful and supporting in every way possible

27 July 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Neeraj,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Nothing but positive things to say!

I have nothing but positive things to say about Feelsafe!

I've dealt with them twice—once during my undergraduate exchange and now as I head back to Austria to complete my MSc. Each time, I was so impressed with their customer service. They're incredibly responsive, kind, and patient (I had many, many questions each time). Thomas in particular was very helpful!

As a Canadian moving to Austria, I can say with 100% certainty that this was the best option out there. Feelsafe made this process simple and painless, and gave me great coverage.

22 May 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Justine,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very good insuance

The customer service was very patient and helped me explain the relevant terms. The service attitude was very positive.The overlapped insurance was refunded to me. Strongly recommend!

5 May 2021
Unprompted review
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Reply from FeelSafe

Dear Ping Wu,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Best.

This is the best service I ever received to date.

25 April 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Shadman,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Super responsive!

7 March 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Addin,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Simple and convenient

Very responsive, easy process.

24 February 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Rodrigo,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

FeelSafe is amazing!

100% happy and satisfied with FeelSafe services, specially costumer support service.
Every time I asked a question, they replied me immediately.
Short and helpful replies!
No wasting time and energy with FeelSafe.
I had a contract with them for more than a year, and I was 100% satisfied!

23 February 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Paya,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

THE BEST DESITION

I CHANGE FROM THE PUBLIC INSURANCE TO THE PRIVATE ONE AND IT WAS THE BEST DECISION! ITS REALLY IMPORTANTE TO BE ABLE TO COMUNICATE WHEN TALKING ABOUT HEALTH TOPICS!

1 February 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Ixchel,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

I like the service

I like your service, this easy and convenience for international student who are not familiar in abroad. i also recommend the UNIQA by Feelsafe to 3 of my friends who will come to Austria in this year

21 January 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Lukmee,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Amazing work!!

Amazing work!!! It is a very easy way to use it and I find the offers great! All the best :)

13 January 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Katarina,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Wonderfully cooperative team

I have had great experiences with Feelsafe. I'm a foreign student in Austria and I received both of my health insurance ad travel insurance from Feelsafe. They have excellent customer service and I received immediate help whenever I knocked with questions and confusions. The team is very responsive and helpful.

12 January 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Israt,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Feelsafe is really a great insurance

Feelsafe is really a great insurance. Their team is responsive and they are reachable at any time.

9 January 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Nikolina,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

a family member in a foreign country

without any exaggeration, "Feelsafe" for me is a family member in a foreign country. I am a foreign student in Austria and I think this company really deserves more than thank you!

21 December 2020
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Dimitri,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

The excellence of customer service and…

The excellence of customer service and support, I’ve been with this company for a while, and always I get the attention I need, Annia always respond to all my questions promptly with great knowledge. I live in Jacksonville Florida and they are in Miami, the distance is not a barrier for her, she gets the job done. Thank you!!!

10 December 2020
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Alberto,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

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