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Rated 5 out of 5 stars

The best insurance I ever had! Great support team, great service, great package of different kinds of insurance. And it’s acceptable by the visa requirements, such as MA35.

Company replied

Rated 5 out of 5 stars

one of the best experiences, when it comes to securing insurance for my daughter for her category D visa, followed with student's insurance in Austria. i took the package for travel insurance fir... See more

Company replied

Rated 5 out of 5 stars

Top notch, So i first took the travel insurance from.feel safe for my daughter for visa application category D which went smoothly as a student I chose the refund and re schedule option and I cha... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Feelsafe especially if you are a student! Quick replies and easy to navigate website that allows you to get confirmation and request refunds without having to call. Speedy replies as... See more

Company replied

Company details

  1. Insurance Company

Written by the company

FeelSafe is the modern and friendly way of getting your insurance needs met! The user oriented and user friendly online insurance marketer for internationals. With us, you have reliable and fast, easy to understand and easy to buy, quality online solutions for internationals. As an international student, professor, researcher, scholar, volunteer, trainee, job seeker or Au-Pairs, to get your visa and residence permit (MA35) the Austrian government requires you to be health insured when living in Austria at all times. With FeelSafe you can fulfill these legal requirements and start your journey in the quickest, easiest, most convenient and affordable way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

5-star
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Rated 5 out of 5 stars

Great customer service

Great customer service!
They have kindly supported me in applying for the VISA and residence permit. It's my first time applying for an Austrian VISA, so it is complicated. I mistakenly took insurance, and they proceeded with a correct confirmation soon.
Additionally, I needed an English version of the receipt, and this request regarding the receipt was accepted very smoothly.

1 April 2024
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Takashi,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Feelsafe is a great

Feelsafe is a great option to take out Insurance for you. They are very helpful towards international students coming into Austria. I received exceptional customer support when needed

11 February 2024
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Safquat,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very friendly and efficient team.

16 January 2024
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Yu-Ning,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Great and smooth health insurance

Used it for 2 years and continue using it today as a student. Smooth experience with the doctors and appointments.

8 April 2024
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Ostap,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

good insurance

8 April 2024
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Liao,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

15-01-24 01:31

15-01-24 01:31

It is no joke that folks from Austria are some of the finest people you'll ever meet in the world. Courtesy and politeness is just always awesome to experience. Dealing with them has been an absolute delight. My plan which was first due two years ago was post-poned without any hitches to a later date due to my chagrin and two years later I got the same plan without having to pay any extra. The rest of the reviews speak for themselves so there is little more I could add. Put your trust into the kind, soft-spoken, and lovely folks at feelsafe with ease. An easy 5 star from my side. Shout-outs to Mr. Ludmer and Jenny.

14 January 2024
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Ludvig,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Satisfied!

Jenny and the team were absolute rockstars! Seriously, their lightning-fast responses to emails made the whole process a breeze. I'm super grateful for their awesome support and friendly vibes.

9 January 2024
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear June Pan,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

My experience has been excellent

My experience has been excellent. The hiring process was super fast and secure. The service they provide is quite fast and efficient. The refunds I received when I needed to use my health insurance were very quick and paid in full. I highly recommend it

9 October 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Norma,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Fast respons, empathic, and solutive

Your team is so helpful, they are so fast response, yet empathic to understand my problem and requests. At the end they give me the best solution with clear information. Thanks a lot to FeelSafe team.

17 September 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Ario,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Excellent insurance

Excellent insurance. Employees are accommodating. Especially English-friendly for international students.

4 September 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Ruiyi,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

On Time response

On Time response and sending the insurance confirmation within a few hours which really help me.

4 September 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Nesar,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Extremely kind and highly approachable…

Extremely kind and highly approachable team.

6 September 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Dalila,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Best insurance for international students

FeelSafe was very responsive to all my needs as an international student (ex. documents for residence permit applications) and their coverage was excellent. I also received regular updates regarding my insurance plan, which I greatly appreciated. Highly recommend!

1 September 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Kayla de Leon,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Outstanding Health Insurance - A Five-Star Review!

I am delighted to award FeelSafe a well-deserved five-star rating for their exceptional service. From the easy enrollment process and top-notch customer service, they have consistently exceeded my expectations. Highly recommended!

17 July 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Anas Musa,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

"The service rendered is swift and of…

"The service rendered is swift and of exceptional quality. I express my gratitude for your assistance."

26 July 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Binhot,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

The experience with health insurance was perfect

The experience with health insurance was great. It is arranged very quickly and refunds are organized well. Any question I had was answered and feedback provided.

18 July 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Irma,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Great health insurance

Various covering of health cases, qualitative and timely services of online customer support, and a refund.

12 July 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Bagzhan,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Great support and assistance

3 May 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Абдулазиз,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Assistance

The Feelsafe team provides high-quality service and assistance.

15 May 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Yasumin,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Travel health insurance

I took the travel health insurance to qualify for the Visa D at the embassy, and it worked amazingly. I arrived in Austria and applied to the all risk medical insurance and everything went amazingly. They are so supportive and responsive via email and very very felixable. I would definitely recommend their services to anyone thinking about having medical insurance in Austria or Europe.

12 March 2023
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Noon,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

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