Firstly how carefully and beautifully the product had been packaged! Was not expecting that much care to detail at all lovely surprise! Also the products arrived in a lovely matching tin box. I have o... See more
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I didn’t know of any negative reviews until now! I ordered a new fenty beauty lipstick ( my favourite colour) it arrived quickly, I have no complaints. Probably will order again
Have placed an order two weeks ago, but no delivery as yet. Order status remains “unfulfilled” on account, however money has already been taken for item. Tried contacting several times via email (phon... See more
I ordered a Hugo Boss gift set for my partner and it never came. I emailed them for them to keep saying ‘lost in transit’ they then sent another one out apparently and it also got lost in transit. The... See more
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Great product Great price and free…
Great product Great price and free delivery
AVOID!!! I ordered from the on 16th January and…
I ordered from them on 16th January and was advised a 23/26th Jan delivery. On the 23rd I emailed them as I had not received a dispatch notification. They confirmed that the order had been dispatched. I requested the tracking number on 26th Jan and they replied that the courier was having issues. They provided the tracking which showed that the Royal Mail ticket had not even been raised until that day on 26th Jan. They gave me a new delivery date of 29-1st Feb. They also confirmed that they had processed a 5% refund… which has not been received as a of yet. The tracking has not updated since 26th Jan. When querying this and asking for a refund I was told that “we dispatched promptly (huh!) and they would chase with Royal Mail”. I have not heard back since. I do not appreciate being lied to and today I have had to dispute the charges ORDER FG13867
Good product great price
I paid £46.55 for an EMPTY JAR of moisturiser.
I paid £46.55 for a moisturiser.
I received an empty jar!
Despite countless emails, I have had no replacement or refund!
Appalling customer service.
Lipstick arrived quickly and was in…
Lipstick arrived quickly and was in perfect condition, plus a real bargain compared to local department store.
Good company with some good products…
Good company with good delivery time and well packaged. I found the product I was looking for. I had been having trouble finding my product elsewhere and the price was quite good too.
The product is very good!
Very competitive price and the delivery…
Very competitive price and the delivery time was first class.
Great items fast delivery and great…
Great items fast delivery and great communication will definitely be using them again
Ordered aftershave was given delivery…
Ordered aftershave was given delivery date never arrived contacted them got some cock and bull story about being very busy ,was then told order would be sent that day ,what a joke told them just wanted refund which I did get back Never again
Fantastic Fantastic highly recommended…
Fantastic Fantastic highly recommended thank you so much 😁
I was rather worried once I placed the…
I was rather worried once I placed the order as there was so many bad reviews about the company bring fake but the order came really quick and I was really pleased
No issues
No issues, perfume arrived in perfect condition and as described.
Lovely Christmas present
Lovely Christmas present arrived plenty of time and well packaged. Thank you. 😀
Great deal
Great deal, came within days. Love the smell of the boss orange one of my me faves.
Take money but don't send goods
Placed an order on 17th Nov ( order number FG12013) with estimated delivery date of 24th - 28th Nov. On 22nd Nov got email saying they hadn't forgotten me but " due to high volume of orders" they were experiencing delays and offering a discount code for future orders ( NOT A CHANCE!). It is now 12 December. I've emailed twice and been ignored. I've got nothing. I'm going to have to get my product from another company as I cant risk it not arriving for Christmas. Very very disappointed. Dreadful company. Avoid !
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