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See what reviewers are saying

Rated 5 out of 5 stars

We were struggling to re-let a property with our former agents and decided to move to Fearn Malone. So pleased we did. Fast and efficient service and new tenants found quickly with no fuss and no dr... See more

Rated 5 out of 5 stars

Fearn Malone are top quality service. They treat my case very professionally with personal approach. Excellent support on every details. Most valuable was connection beetwen myself, solicitors and buy... See more

Rated 5 out of 5 stars

Jamie and Alex are very helpful and hardworking people in their work. I bought a home and recently rented it out with their professional advice. Jamie always answers my calls and messages promptly. He... See more

Rated 5 out of 5 stars

Briliant Service.Jamie is very Polite and patient to listen to all our concerns as we were first time going through the letting process. Explained every process of renting out properly and advised u... See more

Company details

  1. Real Estate Agency
  2. Apartment Rental Agency
  3. Property Maintenance
  4. Property Management Company
  5. Real Estate Rental Agency

Written by the company

Honest, transparent and most importantly hassle free way for you to sell or let your property


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were struggling to re-let a property…

We were struggling to re-let a property with our former agents and decided to move to Fearn Malone. So pleased we did. Fast and efficient service and new tenants found quickly with no fuss and no drama. Delighted with the service and can't recommend the company highly enough.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Fearn Malone Estate Agency have been excellent

Fearn Malone Estate Agency have been excellent, efficient and professional from initial contact through to completion. They have protected our interests when selling during this turbulent housing market period by keeping everyone informed; and seamlessly identifying alternative buyers when the sale fell through. If you need a professional Estate Agent to sell a property for you, I can highly recommend Fearn Malone

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Overall, I am extremely impressed with everyone at Fern Malone Estate & Letting Agency. The help and service from the team has been priceless; from problem solving to searching for and verifying certificates and resolving other issues. The service was efficient and professional. I would highly recommend Fern Malone Estate & Letting Agency.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

I have known Jamie for several years…

I have known Jamie for several years and it is a real pleasure to deal with him at all times, and his company, Fearn Malone, is truly great and incredibly pro-active, which is what impresses me the most.
Jamie and Alex both are really nice to deal with, as they are very much 'there for you' and that is a quality which really counts. Once again many thanks for being so efficient in finding me new tenants recently, I really appreciate your hard work.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jamie and Alex speedily helped me to find suitable tenants for my property. They did this very efficiently and in a good timely manner. They work very well together and are always happy to help with any queries.

17 February 2024
Unprompted review
Rated 5 out of 5 stars

My personal experience with this Estate…

My personal experience with this Estate Agents has been truly one of the very best so far, My main dealings have been with Matt and he is truly an exceptional gentleman who will go an extra mile to fulfil all your requirements. He has vast knowledge and experience in this field, we are truly blessed to have the right Estate Agent sell our property. He is very helpful, honest, transparent and will provide regular updates. Thank you so much Matt for all your help so far, you are genuinely a very kind, courteous and polite gentleman. Thanks to Alex, a team member who is always happy to help. Great team all round 👌🙌

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Jamie and Alex are very helpful and…Excellent business

Jamie and Alex are very helpful and hardworking people in their work. I bought a home and recently rented it out with their professional advice. Jamie always answers my calls and messages promptly. He recommended a good mortgage broker too. He always kept in touch with me and my solicitor until completion. He is very bright and a down to earth person. I would recommend Fearn Malone to anyone.

12 September 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest and unethical Estate…

Dishonest and unethical Estate Agent/Company!!!
This company caused me a great deal of stress, nightmares and money when I purchased one of their properties a month ago. Jamie initially proved trustworthy until it was very obvious he was only after commissions commission commissions!. I have never met someone so crooked, horrible and unprofessional like him. He doesn't have the interest of buyers or sellers in anyway possible. He recommended the service of Olivia( inexperienced) @ Taylor Ross Solicitors who is similarly as crooked as himself! I am glad I didn't use her but the seller unfortunately had to based on same recommendation. It took over 6 weeks to get a common draft contract( apparently the documents were been translated - "my broker still laughs about it till date") which delayed the entire process from December 22 to end of March 23. Something that should have taken less than 3months. My solicitor had zero trust in Jamie and I shared similar believes. I requested for key undertaken which was suggested by himself and that also took another 3weeks and charge of extra £100 from Olivia (seller's solicitor). The deal breaker was when Jamie lied about a leak that had been resolved when I noticed some marks on the ceiling . DO NOT EVER TAKE Jamie's WORD for anything! He is a serial liar and a manipulator. The shock of my life was when I finally got the keys and water was draining through the ceilings under the bathroom into the hall. There was non-disclosure in any of the sale documents regarding the leak. I raised the query regarding compensation which we doubt he even contacted the seller about it as he was only interested in getting his commission. When my solicitor requested for evidence regarding communications made with the seller concerning the leak, Jamie refused to provide. He also said the leak was resolved which was not true. JUST AVOID this company if you want stress free house transaction. He had the opportunity to make things right but he refuse because he only cares about commissions. Very unprofessional.

Reply; When I initially saw leak marks and queried you specifically mentioned it was resolved. We all believed your word and my contractor's came to view the property for other jobs needed done. Since you didn't disclose the existence of leak, that wasn't a main focus. When it was discovered after exchange of contracts, you were informed but completely ignored until my solicitor stepped in.
I can see you have flagged this and I have also submitted all evidences to support my review. I believe it's a common deception. If you were not deceptive with the entire issue, we wouldn't have gotten here. I am only sharing my exact honest experiences and have proof of everything.

31 March 2023
Unprompted review
Fearn Malone logo

Reply from Fearn Malone

Thank you for your review Blessing.

We have discussed this issue with you. We had 4 viewings at the property with yourself, your partner and contractors even on Sundays. We did everything you asked of us, even meeting your strict deadline.

Our company is Ethical and trustworthy, when we take instructions from a vendor or buyer, we relay this information back to all parties as quick as we can.

It’s not up to my company to make sure a property free of any issues, this is why we accommodate all viewings for you with contractors and surveys are done.

Your comments on Taylor Rose I can’t respond to as they are not part of my company.

Rated 5 out of 5 stars

Fearn Malone are top quality service

Fearn Malone are top quality service. They treat my case very professionally with personal approach. Excellent support on every details. Most valuable was connection beetwen myself, solicitors and buyers. Jamie always make me feel as I'm speaking with someome who I know ages and wants best solutions for myself. Big Thanks Jamie and Alex

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful and professional

From the first contact on they have been nothing but helpful and friendly.

Always professional, quick and went out of their way to make things go smoothly despite my situation being less than standard being that I moved from abroad and everything was handled remotely.

The ad for the property was also great, showing the property well and realistically.

I had the pleasure to deal with Alex and Jaime and I couldn't be more happy of the work they've done.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Jamie is a very dedicated and hard…

Jamie is a very dedicated and hard working professional. Right from day 1 we started discussing about renting our property, Jamie engaged with us with exceptional advises at all stages of the process. Jamie is very helpful and approachable at all times and always strives to ensure his clients expectations are met.
We are extremely happy with our experience of renting out our property using Jamie’s services and I highly recommend Jamie for his outstanding professional and helpful approach.

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Could not recommend more!

Jamie is absolutely fantastic, he showed me a wonderfuk property and helped me through the process of buying my new home. He clearly explained every step to me, he was so helpful and present during the purchase. Even when I encountered problems from my solicitor, he helped me deal with them as well. He's a completely honest and down to earth guy, I could not recommend more!

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Jamie is the best and most reliable…

Jamie is the best and most reliable person I have ever come across. He is always ready to help regardless of the date and time and that is the good thing about him.
You just called him and he is ready to help and sort out all your problem.
Very knowledgeable and down-to-earth person.
I highly recommend him to all the Landlords and tenants.

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Jamie is absolutely amazing

Jamie is absolutely amazing. He doesn’t only look out & represent the Landlord in a really great light, he also has the best of the tenants at heart, which I believe should be the case.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

BEST OF THEM ALL.

I have never in my house letting history in the UK come across an agent that has got qualities that are so damn true to be real. He is so calm, easy to work with and made everything easy for you. His attention to details, and swift response at all times will even want to make you doubt if this is a real agent. But believe me, They are the BEST. YES, I mean BEST SO FAR I HAVE COME ACROSS.
Thanks for making dealings with you so easy. Thanks for everything.
Greater heights!!

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Fearne Malone - Exceptional Service

I've known Jamie for a number of years and he only gives an exceptional, personalised service and pulls out all the stops to ensure everything goes as smoothly as possible.

He has advised me on a number of property circumstances and I have received the outcome I desired.

I have 100% faith in Fearn Malone to deliver nothing but the best for its customers.

1 December 2022
Unprompted review

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