Feakes & Co Reviews 12

TrustScore 4 out of 5

3.9

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Company details

  1. Law Firm
  2. Conveyancer
  3. Estate Planning Attorney
  4. General Practice Attorney
  5. Lawyer

Written by the company

We are solicitors providing legal services for individuals and businesses throughout South Wales, Bristol and the West Country. We provide expert legal knowledge, straightforward advice, and a personal service.


Contact info

3.9

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Professional and Caring

I would recommend Karen Hinchliffe to anyone who wants to deal with a professional, supportive, caring and one genuine human being who looks after her clients.

I can honestly not speak highly enough on the way Karen works and her whole work ethic! I only wish more solicitors could be like Karen, but unfortunately in my experience they are not and do not give anywhere near the 100% customer care Karen provides.

Everyone I speak to complain about solicitors and the time it takes and lack of response resulting in staggering bills! If only there were more Karens in the world of solicitors the world would be a better place.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Poor experience — would not recommend

We instructed this firm to handle the purchase of our new home, and the experience was stressful and disappointing from start to finish. Communication was inconsistent, updates were slow, and we often had to follow up multiple times just to get basic information.

There were several misunderstandings around our mortgage and bridging arrangements, and a major error in the Land Transaction Tax calculation which we had to spot and correct ourselves right before completion.

Things only improved toward the very end of the process, but by then the damage was done. As a result, we’ve chosen to use a different solicitor for the sale of our previous property. Based on our experience, we would not recommend this firm.

31 March 2025
Unprompted review
Feakes & Co logo

Reply from Feakes & Co

We are sorry that this matter was not dealt with to your satisfaction. Our conveyancers work alongside clients and endeavour to achieve clients’ expectations as much as possible. We are pleased however that your purchase completed in a timely manner.

Rated 5 out of 5 stars

First Class

Professional, non jargoned, kind and considered. First class advice received and excellent customer experience. A wonderful service and highly recommended. Thank you to Michael and his team.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Knowledge was immense and good clear advice

Not only was I very surprised how quickly Feakes & Co responded to me, they completed my transaction a lot quicker then I expected. I always managed to speak to a member of the team and wasn’t put on hold until or kept waiting at all. Their knowledge was immense and they provided good clear advice, their fees very reasonable and I will certainly use them in the future.

17 October 2023

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