Greedy all they want is Cash.
I called and made a new patient appt.
It was a month out. I called them a few weeks later to verify the day and time of the appt. because they never sent me the email with the info and i was suposed to fill out new patient forms.
They said they didnt know when the appt. was because new patient info isnt in there computer. ?????
I told them to just cancel the appt.
A week later they call with an appt. reminder,now where did they find that info? lol.
So like a fool i go to the appt.
The first sign i see is 1 stating if you miss an appt. they will charge you by the Minute for for the time they estimate the lenth of your appt will take. I didnt like that. How bout a set fee.
I have medicaid so just basic stuff is covered crowns patials dentures. Not implants. They know this but from the time i went in the back for xrays and an exam there were trying to up sell me and have me pay cash. Um sorry im on medicaid that means im broke. Duh!
Well the insurence denies there plan. So now its time to do a plan appeal and see what they want. I sent the appeal in as soon as i got it in the mail.
Fayetteville Smiles calls me up and leaves a message. The voice on the phose says you were denied by your insurence company so ill have to pay cash for the work. Give us a call so we can discuss it.
They must think people are stupid.
So insulting!!
Well i call them up and they tell me my only choice is to pay cash.
This is a lie they could pull all my teeth and give me dentures and this would be coveredby insurence. But they said they couldnt and id have to pay them to get the work done.
I filed a complaint with my insurenece company and the BBB.
Seeing a new dentist next week. Seem like Fayetteville smiles only wants cash and doesnt want to deal with insurence companies.