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See what reviewers are saying

Rated 5 out of 5 stars

**5 stars** Faxaroo did exactly what I needed it to do. I uploaded three files, entered the fax number, paid five bucks, got confirmation, and it was done. No subscription, no wasted time, no... See more

Company replied

Rated 1 out of 5 stars

Have to fax a document to a retirement provider to settle an estate. Have faxed twice, March 25 and again March 31. Received a confirmation for both. Retirement provider has not received either... See more

Company replied

Rated 4 out of 5 stars

Faxaroo is flexible- no membership required. Faxing itself is quite trouble-free and intuitive. After faxing, they send delivery confirmation and receipts. HOWEVER, I was over-charged: For 4 faxes I w... See more

Company replied

Rated 5 out of 5 stars

Used for a one-off hospital referral fax. Clear pricing, no subscription, no recurring charges, and it worked first time. $3 for a single two page send with confirmation is reasonable. Terms are expli... See more

Company replied

Company details

  1. Fax Service

Written by the company

Pay-as-you-go online faxing – the easiest way to bounce off a fax! No accounts needed – pay only for the pages you send. It’s as easy as uploading your fax document to our self service portal and we’ll handle the rest.


Contact info

3.9

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Glad to find Faxaroo.

Very happy to find this service. Easy to use and doesn't require you to create an account or enter a free trial.

19 January 2022
Faxaroo logo

Reply from Faxaroo

We hate those pesky sign-up situations too, Andrew! That's why we made sure anyone can easily send a once-off fax without a plan or contract. We're here if you need us :)

The team @ Faxaroo

Rated 5 out of 5 stars

Sent a fax to a government organisation…

Sent a fax to a government organisation and they confirmed that it’s been received. Very quick and easy to use.

11 January 2022
Faxaroo logo

Reply from Faxaroo

We're glad we could help with your fax sending requirements. Simple, hassle-free faxing is our motto ;)

The team @ Faxaroo

Rated 4 out of 5 stars

Great service as we have limited need…

Great service as we have limited need for Fax. Would rank 5 star if you accepted paypal for payment

6 January 2022
Faxaroo logo

Reply from Faxaroo

We appreciate your honest review and will pass this feedback onto the team. You know where we are if you need to send a fax :)

The team @ Faxaroo

Rated 1 out of 5 stars
Faxaroo logo

Reply from Faxaroo

We're sorry to hear that.

Are you able to contact us at support@faxaroo.com so we can investigate the issue further.

We appreciate you choosing Faxaroo and we'd like to ensure we can provide the best solution possible.

The team @ Faxaroo

Rated 5 out of 5 stars

Cheap and Efficient

Simple procedure well executed. Documents uploaded quickly and were successfully faxed. Cheaper than Australia Post Faxing.

29 December 2021
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Reply from Faxaroo

Thanks for the great review Ken :) Convenience matched with affordability is key!

Have a great day,
The team @ Faxaroo

Rated 5 out of 5 stars

Great service

Great service, makes faxing from home easy. Highly recommended.

14 December 2021
Faxaroo logo

Reply from Faxaroo

Thanks so much for your review, Rebecca. We've designed our platform to make faxing hassle-free no matter where you are.

Have an awesome day!

The team @ Faxaroo

Rated 5 out of 5 stars

very quick and easy to use

Very quick and easy to use

13 December 2021
Faxaroo logo

Reply from Faxaroo

Thanks for your review, Sharon! You know where we'll be if you need to send a fax online in the future :)

The team @ Faxaroo

Rated 5 out of 5 stars

I needed to fax

I needed to fax - job done - quick, efficient - easy to use.

13 December 2021
Faxaroo logo

Reply from Faxaroo

We're stoked you love our platform as much as we do! Always here to provide a super simple, cost effective and hassle-free fax sending experience.

The team @ Faxaroo

Rated 5 out of 5 stars

I didn’t even realise I could send a…

I didn’t even realise I could send a fax online so I was very pleased to discover faxaroo. It was a very efficient and easy to use service and when my fax did not reach its destination, through no fault of Faxaroo, Faxaroo were quick to let me know.
I would certainly use Faxaroo again.

8 December 2021
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Reply from Faxaroo

Thanks for your great review, Raylee! You can almost do anything online these days :) We're glad our support team were able to help you out too. Always here if you need us to send a fax.

Have an awesome day!

The team @ Faxaroo

Rated 1 out of 5 stars

Fax couldn't be read

Fax couldn't be read. Service should attach scanned image for review.

7 December 2021
Faxaroo logo

Reply from Faxaroo

Thanks for your feedback! There are many factors which can affect fax sending quality e.g. document type, images in documents, and/or resolution of scanned files. We'd love to help in reviewing and assisting further. Please reach out to our helpful support team via support@faxaroo.com

Have a great day,
The team @ Faxaroo

Rated 5 out of 5 stars

Need to send a fax ? Use Faxaroo

I rarely need to send a fax and wasted time trying to use the complex process on MS windows. So I looked on the internet. Other companies wanted me to sign up and get charged monthly fees. Faxaroo was so easy with just a single charge and I was able to send a variety of different documents all completed with a few clicks
Try it and you'll be delighted

2 December 2021
Faxaroo logo

Reply from Faxaroo

Thanks for the great review John. When we first designed Faxaroo, this was one of the biggest negatives we had heard amongst the 'random faxer' community. Meet Faxaroo: PAYG faxing, no accounts needed - Keepin' it simple for anyone, anywhere to send a fax :)

Have a great day,
Team @ Faxaroo

Rated 5 out of 5 stars

Great service

Great service! so easy to use, fax received with no probs in the US (from AUS)

30 November 2021
Faxaroo logo

Reply from Faxaroo

Great to hear! We've got you covered any time :)

Have a great day!
Team at Faxaroo

Rated 5 out of 5 stars

The Faxaroo service is just amazing

The Faxaroo service is just amazing. I was able to pay for and queue my FAX within a couple of minutes. Every aspect of the transaction was seamless and brilliant.

12 November 2021
Faxaroo logo

Reply from Faxaroo

Thanks for the amazing review Mark! Great to hear we were able to exceed expectation :)

Thanks for choosing Faxaroo.

The team @ Faxaroo

Rated 1 out of 5 stars

Unable to send my fax

The fax was not sent and yet they took some money. No reason was given for failed fax.

1 November 2021
Faxaroo logo

Reply from Faxaroo

Hi, we're sorry to hear that.

Are you able to contact us at support@faxaroo.com so we can investigate the issue further.

We appreciate you choosing Faxaroo and we'd like to ensure we can provide the best solution possible.

The team @ Faxaroo

Rated 5 out of 5 stars

fast and effective

fast and effective. Thank you.

28 October 2021
Faxaroo logo

Reply from Faxaroo

John! Thanks for the fantastic review :)

Thanks for choosing Faxaroo.

The team @ Faxaroo

Rated 5 out of 5 stars

They nailed it

They nailed it. No problems

20 October 2021
Faxaroo logo

Reply from Faxaroo

Spencer, let us nail it for you 100% of the time, every time!

Thanks for choosing Faxaroo :)

The team @ Faxaroo

Rated 5 out of 5 stars

Easy to use

Easy to use, worked well

19 October 2021
Faxaroo logo

Reply from Faxaroo

Easy-to-use, it's what we all want isn't it! Thanks for the great feedback :)

Thanks for choosing Faxaroo :)

The team @ Faxaroo

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