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favros.co.uk Reviews 

282
•
TrustScore 4.5 out of 5

4.7

e-Commerce Service
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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that items arrive on time or even ahead of schedule, making the whole purchasing journey smooth. Consumers are also very happy with the competitive pricing, clear online product descriptions, and the overall great quality of the items received. However, some people mentioned experiencing delivery delays, courier troubles, or issues with parcels being left unattended outside their homes without proper care. A few reviewers also noted occasional problems with items arriving damaged or incomplete, requiring extra effort to arrange replacements with customer support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super quick shipping,... See more

Product

Consumers find product to be positive, highlighting great quality, awesome performance, and competitive... See more

Price

Customers had positive experiences with price, consistently highlighting competitive and fair costs.... See more

Service

Clients share positive opinions on service, highlighting exceptional support and great overall value.... See more

Order

Users describe positive interactions with order, highlighting straightforward and easy ordering processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a wonderful Company to deal with! I bought quite an expensive kettle a little under 2 years ago. Unfortunately, the on/off switch became defective and I emailed Favros with my grievance. To be ho... See more

Rated 5 out of 5 stars

I was not 100% sure about Favros. The price seemed too good. However, the Tefal Air Fryer arrived on time, was definitely new ( not refurbished) and it works perfectly. Delivered ahead of expected... See more

Rated 5 out of 5 stars

First time using Favros. Excellent price & service. Delivery a bit troublesome from FedEx but got parcel on 3rd day. That however doesn't reflect on Favros. Will use again

Rated 5 out of 5 stars

I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... See more

Company details

  1. e-Commerce Service

Written by the company

favros.co.uk - Excellence, Delivered.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(282)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Very good service!

Very good service!
Small issue with delivery notification stating product had been delivered when it had not.
Turned out to be a clerical issue.

15 April 2024
Rated 1 out of 5 stars

It was my first time to order two items…

It was my first time to order two items and it takes ages to received my items.I wasn’t happy at all and I send several emails but unfortunately nothing happened.

16 February 2024
favros.co.uk logo

Reply from favros.co.uk

As we have communicated to you over the emails, we were experiencing delays with our courier which is something we don't have much control over.

Rated 5 out of 5 stars

Stumbled across this company looking…

Stumbled across this company looking for a good multivitamin now it’s the Second time I’ve used coshos and received the same service
Good quick and reliable company at great prices. Would definitely recommend to family and friends.

7 February 2024

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