I’ve wrote a review previously which was a 1 star, i since have had two successful withdrawals, granted it took a long while but I did receive the funds. Both withdrawals were used with bank transfer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very bad experience with this casino. Maximum withdrawal amount is 1500 and takes months and months to cash out. (literally) Everytime another excuse. High volume of withdrawals, withdraw... See more
Company replied
Absolute scam website. The features are absolutely dreadful. I bought multiple £50 bonus buys, none of the resulting in a win for more than £7. Absolute joke. The features on other games were drea... See more
Company replied
2.1
Poor
362 reviews
Replied to 96% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are not regulated in UK
They are not regulated in UK. Don't pay out winnings. There is no safe gambling rules applicable dont touch.
28 March 2025
Unprompted review
Reply from Fatpirate
Dear Murat,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We understand how frustrating it can be when you feel that your winnings or withdrawals are not processed as expected, and we deeply regret any inconvenience this has caused.
We take all withdrawal requests very seriously, and our goal is to provide a smooth and secure process. If you are facing issues with a withdrawal, we’d like to look into it immediately and resolve it for you. Please reach out to us directly at support@fatpirate.com with your account details, and we will investigate the matter further to ensure that your concerns are addressed.
We appreciate your patience and understanding as we work to resolve this, and we are here to assist you every step of the way.
Best regards,
The FatPirate Team
DO NOT PLAY ON THIS WEBSITE THEY TAKE…
DO NOT PLAY ON THIS WEBSITE THEY TAKE MONEY OUT OF YOUR ACCOUNT WITHOUT AUTHORISATION AND SAY THAT IT WASNT THEM
27 March 2025
Unprompted review
Reply from Fatpirate
Dear Joshua,
Thank you for sharing your concerns, and we sincerely apologize for the frustration you've experienced. We understand how upsetting it must be to feel that funds have been taken from your account without your consent.
Please rest assured, we take any allegations of unauthorized transactions very seriously. We would like to investigate this further to ensure we can clear up any misunderstandings and resolve the issue.
Could you kindly reach out to us at support@fatpirate.com with more details about the transaction in question? Any relevant information, such as screenshots or specific dates, will help us look into the matter quickly and provide you with an accurate update.
Again, we apologize for the inconvenience caused. Your experience is important to us, and we are committed to resolving this issue in a timely and satisfactory manner.
Thank you for your understanding and patience.
Best regards,
The FatPirate Team
They dont respond to emails..
They dont respond to emails... ive been wanting to withdraw but cant because they are still processing it.. for the past 2 days i have been constantly trying to go to live chat but they dont let me in :Ddd just awful experience stay away from this casino
26 March 2025
Unprompted review
Reply from Fatpirate
Dear Jorma,
Thank you for sharing your experience, and we’re truly sorry to hear about the delays you've encountered with your withdrawal and the issues with live chat. We understand how frustrating this can be, and we deeply regret that your experience has not met the standard we strive for.
We are currently reviewing the situation to ensure we can resolve your withdrawal as quickly as possible. In the meantime, please reach out to us directly at support@fatpirate.com, and we’ll prioritize assisting you with this matter.
Thank you for your patience, and we hope to resolve this promptly for you.
Best regards,
FatPirate Team
Absolutely outrageous stay clear…
Absolutely outrageous stay clear customer service atrocious I have emailed them 14 times never received an email back regarding my complaints. I have a VIP manager that does Nothing, stay away!
25 March 2025
Unprompted review
Reply from Fatpirate
Dear Tanya,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been. This is certainly not the level of service we aim to provide. We’d like to take a closer look and assist you properly — please feel free to reach out to us at support@fatpirate.com so we can address your concerns directly.
Kind regards,
FatPirate Team
Seriously watch out you don’t get…
Seriously watch out you don’t get scammed I had a argument with a agent about a withdrawal after that a deposited £100 I did 400 spins on gates of Olympus and didn’t get 1 base game hit, they obviously modded the game, I reported the website threw my Monzo account and got a full refund, after that experience I don’t trust online slots again
25 June 2024
Unprompted review
Reply from Fatpirate
Dear Joe,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your negative experience, and we completely understand how frustrating it must have been for you. We take all concerns from our players very seriously, and your experience is no exception.
We want to assure you that we aim to provide a fair and enjoyable gaming environment for all our players. We deeply regret that you felt your game experience was compromised and we’re truly sorry for the frustration this has caused you. Please know that we investigate every issue thoroughly and are committed to resolving any misunderstandings.
If you’d like to discuss this matter further or if there’s any additional information we can provide, we encourage you to reach out to us directly at support@fatpirate.com. Our team is here to help and assist you in any way we can.
We value all our players and truly hope to regain your trust. We understand your concerns about online slots and respect your decision, but we hope you'll give us a chance to make things right if you're open to it in the future.
Thank you again for your feedback, and we wish you the best in your future gaming experiences.
Best regards,
The FatPirate Team
Crooks and terrible customer service
As so many other writing, This company are crooks, the customer service is appalling the worse I have witnessed! They dont respond by email or chat despite giving reassurances they will. They dont withdraw quickly and put made up limits on requests. I have complained to the gaming commission about them, they should be shut down. Be careful with exchange rates, they take more from your account than you are given to play with, they blamed it on banking charges, what a load of rubbish, they use high exchange rates.
11 March 2025
Unprompted review
Reply from Fatpirate
Dear John,
Thank you for sharing your feedback, and we’re truly sorry to hear about your disappointing experience. We take all concerns seriously, and we apologize for the issues you've faced with our customer service, withdrawals, and exchange rates. Our aim is to provide quick and efficient support, and it’s clear we missed the mark here.
We truly value your input and will work on improving these areas to avoid similar experiences in the future.
If you'd like to discuss this further, please reach out directly to our support team at support@fatpirate.com, and we’ll do everything we can to address your concerns.
Best regards,
FatPirate Team
FatPirate Thieves and crooks
Please share everywhere, I won 18000 USD in this Casino. They don't want to pay out, they write something about limits... And I sent them 10000 USD... I have all the documentation, winnings, deposits, communication... Please share wherever you can.!!! It's a fraudulent Casino, share everywhere, so that people don't send a single penny here anymore...
20 March 2025
Unprompted review
Reply from Fatpirate
Dear Radovan,
We understand your frustration and want to clarify that all withdrawals are processed according to our terms and conditions, including any applicable withdrawal limits. If you have any concerns regarding your payout, we encourage you to contact our support team at support@fatpirate.com so we can review your case in detail.
We are happy to assist and ensure that everything is handled correctly. Please reach out so we can help.
Best regards,
FatPirate Team
Very poor for paying out they don't…
Very poor for paying out they don't want to pay.
Also same games as other sites though they must have set so not a lot of wins unlike the same games on other sites . Near on impossible to close account stear clear
20 March 2025
Unprompted review
Reply from Fatpirate
Dear Miss Elizabeth,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how important it is for withdrawals to be processed smoothly and for your account closure requests to be handled promptly. This is not the standard we aim to provide, and we sincerely apologize for the inconvenience.
Please reach out to us at support@fatpirate.com, and we will ensure your account closure request is dealt with right away.
We appreciate your patience and are here to assist you further.
Best regards,
FatPirate Team
First of all i won in this game around…
First of all i won in this game around 5000 usd later when am going to withdraw it says my withdrawal limited exceeded try tomorrow now it's almost 6 days I took this issue to customer service and also to my personal manager as am vip client on level 5 I have a personal manager he is also not replying to my msg just telling me working on it . Now am really frustrated talking to the customer service and writing emails
But no reply till now i really don't know what to be done. It's really bad service i can say and would tell people not to trust this site anymore...
14 March 2025
Unprompted review
Reply from Fatpirate
Dear Mazhar,
Thank you for sharing your experience with us, and we’re truly sorry to hear about the frustration you’ve faced regarding your withdrawal. We completely understand your concern, especially as a VIP player, and we sincerely apologize for the delay in responding to you.
Please reach out to us directly at support@fatpirate.com with all the details, and we’ll make sure this matter is handled as a priority. We’re committed to resolving your issue and providing you with the service you deserve.
We really appreciate your patience and understanding as we work to make things right.
Best regards,
FatPirate Team
terrible
terrible. poor customer service. no loyalty bonuses or any vip benefits. not worth playing on this site
11 March 2025
Unprompted review
Reply from Fatpirate
Dear Jack,
We’re very sorry to hear about your negative experience, and we truly appreciate you taking the time to share your feedback. We understand how important loyalty rewards and VIP benefits can be, and we regret that we didn’t meet your expectations in these areas.
Please know that we are always striving to improve and provide better experiences for our players, and your comments will be taken into consideration as we continue to enhance our offerings.
We truly value your feedback, and if you’d like to discuss your concerns further, please don’t hesitate to reach out to our support team at support@fatpirate.com.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Best regards,
FatPirate Team
Blocked account and no payment of funds and lack of reply from support
After a month of betting without issues on Fatpirate with successful deposits and widthrawals and betting history, I had 500 EUR of pending widthrawal and made another deposit of 500 EUR that was bet entirely with wins and losses.
Suddendly they do not let me enter on my account on the next day stating that the account was under analysis. No more feedback was given until I contacted support and they replied that the administration decided to close the account with my deposit and a balance around 2,000EUR in total without any explanation or reason since there was no violation of any kind from my side against to their terms and conditions.
KYC contacted me to provide documents to widthraw funds. I send documents 1 week ago, no more replies were given, live chat only says to do a complaint.
I am available to provide any documents or proofs to solve the issue and withdraw the balance that contains my deposit and the winnings that were rightfully earned in accordance to their rules as they can analyse and review accordingly.
At this moment they cut my access to the account without reason or explanation, don't reply to my support tickets and are holding my balance!
UPDATE 20/04
After 1 and a half months of waiting, they accepted the documents and issued the whole payment of the balance. In the end they payed but after a lot of effort fron my side. Customer support through email is bad, they don’t reply. However live chats are helpful.
2 March 2025
Unprompted review
Reply from Fatpirate
Dear Luís,
We sincerely apologize for the inconvenience you've experienced and understand your frustration. It's concerning to hear that your account was closed without explanation and that your withdrawal has been delayed. We take such matters very seriously, and this is certainly not the experience we aim to provide.
Please rest assured that your case will be fully investigated. We recommend that you reach out to us directly at support@fatpirate.com so we can look into your situation and resolve this matter as quickly as possible. We are committed to providing a fair and transparent experience and will do everything we can to assist you in retrieving your funds.
Thank you for your patience, and we are sorry for any distress caused. We look forward to resolving this for you.
Best regards,
FatPirate Team
Good very very good
Smooth Withdrawal without delay
I had a smooth withdrawal process after I won the casino game
The deposit process was straightforward and I appreciated FatPirate's support for various payment methods.
1 March 2025
Unprompted review
Reply from Fatpirate
Dear Michael,
Thank you so much for your kind words! We’re delighted to hear that your withdrawal process was smooth and hassle-free. It's great to know that you appreciated the variety of payment methods we offer, and we’re always here to ensure your experience is as seamless as possible.
If you need anything in the future, don’t hesitate to reach out. We're happy to help!
Best regards,
FatPirate Team
They have the best casino games on…
They have the best casino games on site. It's still needs to get better at customer support. They were there to help me in sorting out any issue
3 January 2025
Reply from Fatpirate
Dear Andrew,
Thank you for your review and for sharing your experience with us! We're thrilled to hear you’re enjoying our selection of casino games. We also appreciate your feedback on customer support. While we’re happy to know we were able to assist you in resolving any issues, we’re always looking for ways to improve and provide even better service.
If there’s anything else we can do for you, please don’t hesitate to reach out. We’re here to help!
Best regards,
FatPirate Team
Reply from Fatpirate
Dear Beli,
We’re truly sorry to hear about your concerns. Please know that we take all feedback seriously, and we are committed to providing a fair and trustworthy experience for all players. If you believe you’ve encountered an issue, we’d like to investigate it further.
Please reach out to us at support@fatpirate.com with your account details, and we will do our best to assist you.
Best regards,
FatPirate Team
Reply from Fatpirate
Dear Ciaran,
We’re truly sorry to hear about the unwanted communication you've been receiving, and we completely understand how frustrating this must be. This is not the experience we intend to provide, and we take such matters very seriously.
Please be assured that we are committed to respecting your privacy and will do everything we can to address this issue. If you could kindly reach out to us directly at support@fatpirate.com, we’ll ensure that your contact preferences are updated and investigate this further to prevent any future inconvenience.
We sincerely apologize for the trouble this has caused and appreciate your understanding.
Best regards,
FatPirate Team
Waiting over 10 days for my payment
{[Update]: someone wrote here the steps to follow so we can take our money back. So i followed the steps he said, reported this casino to the scamadviser, cloudflare, godaddy and to malta gaming authority. After that i let them know in live chat that i already reported them, wished them good luck and close the chat. That happened last night. Today, i received my first withdrawal so i contacted them again and told them that i made 2 withdrawals in a day (5 minutes difference the one to other) and only one is accepted? So the apartment that is responsible for withdrawal ignored the other one and accepted only 1? After 11 days??. So i told them that our communication is recorded and that already reported them in authorities again and wished them good luck again and closed the chat. After 2 hours i received my 2 more withdrawals pending there and got all my money. I consider myself lucky because it was 1000€ pending for 11 days and i was reading here the reviews and felt scammed. But never again to this casino. Avoid it...}
Waiting over 10 days for my payment. They always say my funds are safe and waiting for approval. Nothing happens. K communicate every day with them and they say the same thing
27 February 2025
Unprompted review
Reply from Fatpirate
Dear Arch,
We’re very sorry to hear about your experience, and we truly understand how frustrating this must have been for you. We want to assure you that this is not the level of service we aim to provide, and we deeply regret the delays you’ve encountered.
We’re glad to hear that your withdrawals have been processed, but we’re concerned by the communication and delay you've experienced. Please know that we are committed to improving our processes to ensure smoother and faster withdrawals for all of our players.
If there’s anything further you’d like us to address, or if you have any ongoing concerns, don’t hesitate to reach out to us directly at support@fatpirate.com.
Thank you for your patience, and we’re truly sorry for the inconvenience this caused.
Best regards,
FatPirate Team
Great Slot Selection, Limited Table Games In Some Games
At FatPirate Casino you can enjoy a fantastic selection of both classic and modern slot games. Table game enthusiasts like me experience some limitations because blackjack and roulette options don’t match the extensive variety of slot games.
26 February 2025
Unprompted review
Reply from Fatpirate
Dear Kaitlyn,
Thank you for your feedback! We’re glad to hear that you’re enjoying our selection of both classic and modern slot games. We also appreciate your input regarding the table games, and we’re constantly working to improve and expand our game offerings. We’ll certainly take your feedback into consideration as we continue to enhance the experience for all our players.
We hope you continue to enjoy your time with us!
Best regards,
FatPirate Team
AVOID!!
AVOID!!! Website is a fake website let’s get this closed down as it’s conning us out of money!! My withdrawal has now gone on for over a week. States 2-3 days!! This website is illegal and needs to be closed down asap. It uses fake reviews will be getting intouch with fraud!!!
27 February 2025
Unprompted review
Reply from Fatpirate
Dear Customer,
We’re truly sorry to hear about your experience, and we completely understand your frustration regarding the delay in your withdrawal. Please rest assured that we take such concerns very seriously and are committed to resolving any issues as quickly as possible.
At FatPirate, we aim to provide a safe and fair experience for all of our players, and we sincerely regret that you feel this way. If you haven’t already, please reach out to our support team at support@fatpirate.com so we can investigate your case and resolve the situation promptly.
Thank you for your patience, and we hope to clear up this matter to your satisfaction.
Best regards,
FatPirate Team
"Reliable broker with great trading…
"Reliable broker with great trading conditions. I highly recommend IS6FX for both beginners and experienced traders!"
10 February 2025
Unprompted review
Reply from Fatpirate
Dear Abeeku,
Thank you so much for your positive review! We’re thrilled to hear that you’re enjoying the great trading conditions and find the platform reliable for both beginners and experienced traders. Your recommendation means a lot to us, and we’re happy to have you as part of our community.
We look forward to continuing to support you in your trading journey!
Best regards,
FatPirate Team
The pirate theme creates an enjoyable…
The pirate theme creates an enjoyable and immersive experience that increases the excitement of playing games.I enjoy both slot machines and table games since there's a balanced selection available. The bonus offers come with very high wagering requirements so it’s crucial to review the terms before you accept any bonus.
11 February 2025
Unprompted review
Reply from Fatpirate
Dear Emma,
Thank you for your positive feedback! We’re thrilled to hear that you’ve been enjoying the pirate-themed experience and the variety of games we offer. We also appreciate your note about the bonus terms. Indeed, different bonuses have varying wagering requirements, and we always recommend reviewing the terms before accepting any offer to ensure it meets your expectations.
We’re happy to have you as part of the adventure and hope you continue to enjoy your time with us!
Best regards,
FatPirate Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.