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Fatpirate Reviews 362

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding that response times were slow and often resulted in automated or unhelpful replies. Reviewers frequently encountered issues with refunds and withdrawals, with many reporting significant delays or difficulties in receiving their funds. The website itself was also a source of frustration for many, with some expressing strong negative opinions about its reliability. Some people were dissatisfied with the payment methods available, while others reported that their withdrawals, though slow, were eventually successful. A few other people also felt that the customer service was friendly and helpful, and that the site offered good games.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many customers report significant issues with withdrawals,... See more

Response time

Reviewers express widespread dissatisfaction with response times, particularly concerning withdrawals and VIP... See more

Website

Users describe negative interactions with the website. Many reviewers report issues with slow withdrawals,... See more

Refund

Consumers express significant dissatisfaction with the refund and withdrawal process. Many reviewers report... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report being ignored... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve wrote a review previously which was a 1 star, i since have had two successful withdrawals, granted it took a long while but I did receive the funds. Both withdrawals were used with bank transfer... See more

Company replied

Rated 1 out of 5 stars

Very bad experience with this casino. Maximum withdrawal amount is 1500 and takes months and months to cash out. (literally) Everytime another excuse. High volume of withdrawals, withdraw... See more

Company replied

Rated 1 out of 5 stars

Absolute scam website. The features are absolutely dreadful. I bought multiple £50 bonus buys, none of the resulting in a win for more than £7. Absolute joke. The features on other games were drea... See more

Company replied



Contact info

2.1

Poor

TrustScore 2 out of 5

362 reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I have been waiting for my withdrawal…

I have been waiting for my withdrawal for a week... Customer service keeps telling me that the payout department is prioritizing my withdrawal, but nothing happens.

30 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Ekiz,

We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your withdrawal.

Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@fatpirate.com again, referencing your previous communication, so we can assist you further.

Kind regards,
The FatPirate.com Team

Rated 1 out of 5 stars

I’ve been with Fat pirate for a while

I’ve been with Fat pirate for a while, but I am waiting on withdrawals to be processed it will be 7 days tomorrow and they have said the same to me they are dealing with lots of withdrawals so it’s taking longer… customer service and online chat say the same thing…. Thanks for your patience … ridiculous

30 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Hi,

We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your withdrawals.

Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@fatpirate.com again, referencing your previous communication, so we can assist you further.

Kind regards,
The FatPirate.com Team

Rated 2 out of 5 stars

Still waiting for a withdrawal after a…

Still waiting for a withdrawal after a week, they keep using the excuse there has been lots of withdrawal requests, (like that’s my problem) it shouldn’t say in the terms 3 days if it’s gunna take longer. Never had problems with other withdrawals but when u actually needed the money at the time u was thinking u was gunna get it they let you down, hopefully will be sorted soon but just really frustrating

22 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Danny,

We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your withdrawal.

Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@fatpirate.com again, referencing your previous communication, so we can assist you further.

Kind regards,
The FatPirate.com Team

Rated 5 out of 5 stars

Great site

Great site, had some losses and some wins. Withdrawals although sometimes get cancelled they do go through eventually and take anything from instant ( on 2 occasions) to a few days or a week.

27 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Paul,

Thank you for sharing your honest experience with us.

We’re glad to hear that you’re enjoying the site and appreciate your understanding regarding the withdrawal process. We apologize for any delays or cancellations you may have encountered, and we’re continuously working to make withdrawals as smooth and fast as possible. Your patience and feedback are very important to us.

Thanks again for being part of the community!

Best regards,
The FatPirate team

Rated 1 out of 5 stars

I never had a problem with anything on…

I never had a problem with anything on this website until my deposits never loaded in on my account two £200 deposits and all they kept saying was it has been returned to my account even after I have proven the transactions and the deposits with pictures and still won't return money and that was months ago now scam website stay clear

16 April 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear David,

We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your account and deposits.

Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@fatpirate.com again, referencing your previous communication, so we can assist you further.

Kind regards,
The FatPirate.com Team

Rated 1 out of 5 stars

God will take care of you


Months ago I lost money here also because their politics about withdrawals. So I asked them to close the account and never write me or contact me anymore because of responsible gambling. Their vip manager Francesco contacted me to offer me bonus if I reopen the account. Basing on my addiction I said yes and I’ve lost the bonus and a lot of money more. 8k and the gave me 300 euros of bonus.
Then I talk about live roulettes…you can see all the incredible movements of a ball that you can’t ever imagine in your life . Magnets everywhere and dealers that once they see you bet high watch a in a direction to agree with someone else what to do. U ask them where to set limits, gamble limits and is not possible is months that they say is under developing. They say ask to the bank. what?you must guarantee responsible gambling. And what about withdrawals?you have to wait wait and wait because they only wait you to cancel gamble and loose.

Today is 26 November and there is an open claim with casino guru . Since 14 October. Nothing happens this liers are only able to postpone with messages like we are working on and other simular b******t. Stay away from this stay away guys

3 November still nothing but keep In mind im sharing this everywhere

You have also the courage to answer in this way?
You cheated me a person with a permanent closed account sending me mail (same vip manager managed closure of the account) to ask me to reopen the account giving a bonus?
I wrote you for months months and months via mail via chat and nothing. No answer. Now casinomeister is in touch with you if you want to clean a bit your situation and conscience be in touch with them or write me to solve. Show to people you can have an ethic but this is quite impossible. Remember that as I said I will bring this in front of all the people and will be not a good advertisement for you and all the other casinos under same owner. Next step is that I publish here their names

16 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Gigi,

Thank you for sharing your detailed feedback with us. We are sincerely sorry to hear about your frustration and the distress you’ve experienced.

We take comments regarding responsible gambling and the integrity of our games very seriously. We regret that you feel let down by our team and that our communication has not met your expectations. To ensure your concerns are addressed properly and to receive a detailed review of your account status, we kindly invite you to contact our support team at support@fatpirate.com

Best regards,

The FatPirate Team

Rated 1 out of 5 stars

Absolute scam website

Absolute scam website. The features are absolutely dreadful. I bought multiple £50 bonus buys, none of the resulting in a win for more than £7. Absolute joke. The features on other games were dreadful aswell.

The live chat doesn’t work, which is obviously a tactic they use the stop people from self excluding quickly resulting in them depositing more money and inevitably losing.

PLEASE STAY AWAY FROM THESE CROOKS.

14 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Nathan,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The FatPirate.com Team

Rated 1 out of 5 stars

Spammers

Sent me spam then got a previous review deleted, illegal advertisement & harassment with no opt out option

14 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear J,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The FatPirate.com Team

Rated 1 out of 5 stars

STAY CLEAR OF FAT PIRATE AND ONLINE…

STAY CLEAR OF FAT PIRATE AND ONLINE CASINOS.

THEY TAKE YOUR MONEY FAST ENOUGH
BUT
getting your winnings is a long process.

Best don't waste your money they pay hardly anything anyway.

9 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Jennifer,

We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your withdrawal.

Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@fatpirate.com again, referencing your previous communication, so we can assist you further.

Kind regards,
The FatPirate.com Team

Rated 1 out of 5 stars

SHAME its not as good!

I enjoyed playing at first and to the withdrawals were fast compared to some other casinos!
BUT now there are too many faults for one I had been playing on a game and won but when I changed to another game my winning were deducted down to £0.08 so I went on chat support and because I couldn't give them all the information of the ID bet due to the game history not even showing I had been on it they couldn't check so I lost £50?
I think some of the support team are dummies if they don't know they end the chat!!!
So my pirate days are now over!!.

11 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear beezer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The FatPirate.com Team

Rated 1 out of 5 stars

They give you a cashback on a Monday…

They give you a cashback on a Monday based on deposit amount. I never got mine this week & when I ask they just say it's in the hands of the vip manager! Im still waiting!!

8 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Tracy,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The FatPirate.com Team

Rated 1 out of 5 stars

Chimps tea party

Fatpirate not to be trusted, and there staff lack knowledge and any authority, little more than monkey's with bad attitude, they must have sent me 20 email asking what email I set, the account up with, so i sent it back telling them the account and not to send me any email to that address, so don't no if they've been on the phone tips or what, the game I was playing was wicked wins, and anyone that nos these types of games it's about the pots, going well£140 in all of a sudden it went off screen came back in a split second all the pots, empty there was3 full pots this, once happens to me before on, this game and site but was nowhere near as much, so your not telling me this as happens to me twice and no one else, bullshit on not having it and I believe the systemd these casinos have on placel would alert then, to this, and it's a scam no game on any site as ever done that to me, yes they go down some time right when your playing a bonus and it comes back, this is a scam they haven't even had the decency to come back to me with as n excuse, I would play on there again and it, doesn't pay out much which I find strange that the British site pay out say 1 in 10its about 1 in 100 on these foreign site, regulation is, poor. So if I was you I'd go to the zoo. The monkey are much brighter there

11 July 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear ken,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The FatPirate.com Team

Rated 1 out of 5 stars

I enjoyed using the site for a while…

I enjoyed using the site for a while and despite withdrawals taking a fair bit of time, I was receiving them so couldn’t complain. Since using Apple Pay for some deposits I’ve had a lot of issues. I’ve provided proof of deposit numerous times, but keep being asked for the same information. Despite chasing this frequently for months, I’m getting nowhere and have stopped getting responses. I keep speaking to live chat and although I’ve been told my case will be prioritised, I’m still getting nowhere.

8 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Mr C,

We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered.

Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@fatpirate.com again, referencing your previous communication, so we can assist you further.

Kind regards,
The FatPirate.com Team

Rated 1 out of 5 stars

Shocking casino eats all your money no…

Shocking casino eats all your money no wins and bonus with no wins absolutely shocking avoid !!!!!! 🙄 last time I ever put a penny in it theifs !!!!!! Takes weeks with withdraw and barely ever win anything !

4 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Melissa,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The Fatpirate.com team

Rated 1 out of 5 stars

Avoid ….

Avoid ….. this is the last time I am wasting my time with this company. I am a supposed VIP and have spent tens of thousands on this site. I don’t even receive a reply and when they reply on here they say contact support. It’s a waste of time. I was introduced to my new VIP manager Zach yesterday who told me my cashback was correct when it wasn’t. I was £36 short. I sent all the screenshots and the calculation and I haven’t received a message back despite me asking for one. It’s plain rude. I have now as a consequence of this requested an account closure. List a good customer and if you are thinking of using this site I have one word. Don’t.

3 September 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

I'm constantly ignored by fat bet about…

I'm constantly ignored by fat bet about my withdrawal waited over a month to withdrawal my funds. Now I've logged in and the money that was on the wire has completely disappeared. Scam

22 July 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Stay clear of this site

Stay clear of this site,
I'm on gamestop and when I came to close my account, they won't close it. Its been about 3 months and nowhere nearer to closing my account.
I've had 2 withdraws pending in my account for weeks and they know at some point that your going to cancel the withdraw and play with, which is exactly what I did.
It costs to deposit about 10% and I've never had had any of the bonuses they promise, they never turn up.

22 August 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Withdrawl What Withdrawl

Great site,but bad for honouring withdrawals requests

I have had a withdrawal sitting for about 2 weeks and contacted customer service 2 x to get insight and both times was told 1..it was in the queue ready for processing and 2 ...that they would
elevate this up past cs....and it's still sitting.

Happy to change my review because other than the withdrawal request it's a site that has everything I am looking for

If they don't get my request processed I'll contact legal counsel and the better business bureau.

21 August 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Hi Lynda,

Thank you for sharing your honest feedback.

We’re very sorry to hear about the delay with your withdrawal and completely understand your frustration. This is not the experience we want for our players. To ensure your request is properly reviewed and expedited, we kindly ask that you reach out to our support team directly at support@fatpirate.com with your details.

They’ll be able to look into this further and assist you as quickly as possible. We truly value your patience and are committed to resolving this for you.

Best Regards,
The Fatpirate Team

Rated 1 out of 5 stars

Very bad experience with Fatpirate casino

Very bad experience with this casino. Maximum withdrawal amount is 1500 and takes months and months to cash out. (literally)

Everytime another excuse. High volume of withdrawals, withdrawal is delayed, your money is safe.. bla bla bla.

Last week my account suddenly got closed and 6000 euro confiscated without providing me with any reason or justification for this.

I have sent multiple emails but only strange answers. "Administrative decision".

This is a pure scam casino! Don't play here because you will waist your money.
Also watch out for other casino's in their group like MrPunter.

14 August 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Slow withdrawals, no respect to customers, bots on support

So other reviews are on point.
I have made my withdrawal one week ago and it's still pending. At the end i will get this money but it's not acceptable.

Don't waste your time to write to support. They will send you an automatic reply.

If you must play, chose another website because they don't respect their players.

22 August 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

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