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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the exceptional quality and stylish design of the products, often highlighting the perfect fit for various physiques. Many people appreciate the efficiency of the ordering process, including quick dispatch and prompt delivery, and commend the customer service for being proactive, friendly, and genuinely helpful in resolving issues. However, some customers experienced dissatisfaction with delivery services, citing issues like delayed packages, incorrect addresses, or ignored instructions. There were also occasional concerns about sizing, with some finding items smaller than expected, and a few people reported issues with product durability or the responsiveness of customer service in specific situations.

What people talk about most

Product

Customers consistently note positive experiences with product quality and style. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Many customers praise the high quality and design of the... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy ordering process, quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While many customers praise the excellent,... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise fast shipping, with some receiving... See more

Based on these reviews

Rated 4 out of 5 stars

I love father & sons. I find their materials and styles fantastic and always buy from them. They always send me loyalty discounts which is great,but i have one major grievance with them. Their clothes... See more

Rated 4 out of 5 stars

Clothing is excellent quality and love the fits. My only critique is that the sizes are much smaller than what I would typically order in the US. Have lost some money on orders due to the fits being... See more

Rated 4 out of 5 stars

Let me start off by saying the clothing is great and the ordering process is fine with click&collect available and quick despatch and postage. My partner and I have been ordering from this company fo... See more

Rated 5 out of 5 stars

Fathersons customer service is second to none. I’ve been buying fathersons now for several years. Clothes for me fit better than most brands out there if not them all. Any small issues I’ve... See more


Company details

  1. Shopping & Fashion

Written by the company

Father & Sons is a London based fashion brand supplying formal designer wear specialising in Men's shirts.


Contact info

4.0

Great

TrustScore 4 out of 5

297 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Please listen to me and avoid at all costs!

Unfortunately I’m writing this review after spending too much money on this merchants items with the hope to get what you see in the pictures.

So here’s my experience: the worst merchant you can buy anything from, you rarely get an okay quality from them. What you get has nothing to do with the pictures.

Overpriced, yet the don’t pay for customs and tax when they ship internationally like all the decent merchant do (that by the way can be cheaper than them)
They don’t provide pre-paid return label in the parcel like most of the decent merchants do.

So to wrap things up.. no quality, over priced, false advertising and the worst customer service.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience!

Great shopping experience!
FatherSon Clothing offers a wide selection of styles, colors, and fits, making it easy to find something for every taste. All the pieces are very well designed and look great when worn — you can really see the quality and attention to detail. Stylish, modern, and with a strong presence. Highly recommended!

22 January 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality

I've bought a lot of products from this company and have always been very satisfied with the quality. However, I purchased a classic mid blue and gold zip polo shirt long sleeve almost 9 months ago. I have only worn this garment a maximum of 10 times. Not only that, but I always washed it inside out on 30 degrees and I never put it in the dryer. I noticed holes were appearing under both armpits and decided to contact the customer services. To my disappointment the person replying was extremely unhelpful saying that I had worn it extensively and therefore was unprepared to offer anything at all. I pointed out that wearing this garment 10 times over a 9 month period was not extensive. Furthermore, the material is very thin, which makes me wonder about the quality. Under the circumstances they could have at least offered me a discount on my next order. That same garment is now on sale for £29.99 and I paid £56.99 so surely they could have offered something.
In addition, the time it takes to receive parcels these days is extremely long, not too mention the almost zero response when you make an enquiry as to what the delay is.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Fathersons customer service is second…

Fathersons customer service is second to none.

I’ve been buying fathersons now for several years. Clothes for me fit better than most brands out there if not them all.

Any small issues I’ve had which is very few, have been dealt with very efficiently and professionally.
Great company to deal with. Repeat customer.

Ross Newton

26 December 2025
Rated 5 out of 5 stars

I'll be back......

First time ordering from Father Sons and definitely won't be the last. So good to have finally found a company that caters for my physique and provides clothes that actually fit. I sized up per the referenced model sizes, ordered my items and received the next day! Lovely style and perfect fit. Couldn't be happier.

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Clothing is brilliant

Let me start off by saying the clothing is great and the ordering process is fine with click&collect available and quick despatch and postage. My partner and I have been ordering from this company for a few years and never had any real issues. I ordered a pair of jeans for him for Christmas three days before the festive returns window started. They were the same size and style as previous jeans we had ordered and I ordered early as wanted to be organised and also as from previous experience their clothing seems to sell out quickly, possibly due to limited production numbers. Anyway, Christmas arrived and santa gifted the jeans ... they don't fit. Can't even get a leg into them and way too tight. I reached out to their customer service dept and explained the issue and also that the jeans had never been worn and were tagged. Unfortunately they declined to help in any way. Thankfully i subsequently received a message apologising and they have since gone out of their way to make this right and for this i am very grateful. A replacement pair of jeans has been sent out and my faith has been restored. As I said the clothing is fantastic and I hope to remain a good F&S customer going forward.
Order 1011016

30 December 2025
Unprompted review

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