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FatFace - WOODBRIDGE Reviews 

100
TrustScore 4.5 out of 5

4.7

Unit 2 11 Thoroughfare, IP12 1AA Woodbridge, Suffolk, GB


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Rated 3 out of 5 stars

I wanted to swap the dress I ordered online and had delivered to store for the same one on the shop floor as mine was so creased, when i opened it in the store. I felt in particular one of the assista... See more

Company replied

Rated 5 out of 5 stars

I had ordered quite a number of items online as I was unable to visit the store in person because of ill health. I was happy with some clothes, but others weren’t suitable at all, so I phoned my local... See more

Company replied

Rated 5 out of 5 stars

In the Woodbridge store today and really loved it. Well laid out shop, gorgeous clothes and great air conditioning on a boiling day…..but most impressive of all were the lovely ladies working ther... See more

Company replied

Rated 5 out of 5 stars

Very impressed with the customer service in The Woodbridge FatFace. I bought a pair of cargo trousers online just before Christmas. Very nice but they had been sized incorrectly. The staff were very h... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 2 11 Thoroughfare, IP12 1AA, Woodbridge, Suffolk, United Kingdom

  • 01394 389314

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

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4.7

All reviews

(100)

14,308 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service and lovely goods

Very good service and lovely goods, everything fitted and looked good

28 November 2021
FatFace - WOODBRIDGE logo

Reply from FatFace - WOODBRIDGE

Hi Karl,

Thank you for leaving us your 5 star review.

We hope you enjoy your new items!

Have a lovely day! - ES

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