The staff are always friendly and super helpful. The manager, Celeste, really gets to know her customers, which makes the shopping experience so much more enjoyable. She knows exactly what I am looki... See more
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3/5 stars FatFace offers good-quality clothes and online ordering is simple with a convenient click-and-collect option. The staff at the Whitstable store are friendly and helpful, even suggesting... See more
Company replied
Well laid out shop ; deceptively large once you enter. Pleasant atmosphere & very helpful staff. Too tempting!!
Company replied
Fat face clothes are good quality at very affordable prices. Size and fit are accurate therefore confident buying online the staff are very helpful and friendly nothing too much trouble.
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
45 High Street, CT5 1AS, Whitstable, Kent, United Kingdom
- 01227 262630
4.4
Excellent
74 reviews
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I’m still waiting for my item to be…
I’m still waiting for my item to be delivered to my local store. Supposed to be Monday and I’m still waiting for an update and it’s Saturday today !!!
29 August 2026
Reply from FatFace - WHITSTABLE 1
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
The colours are nice but…
The colours are nice but the fabric feels quite rough and I feel would itch my neck when done up in the winter months.
21 August 2026
Reply from FatFace - WHITSTABLE 1
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well laid out shop
Well laid out shop ; deceptively large once you enter. Pleasant atmosphere & very helpful staff. Too tempting!!
21 July 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Ladies puffer jacket
Great Ladies puffer jacket, I already own one of these puffer jackets in red & blue so knew what good quality warm & lightweight it was so when I saw it in the sale I just had to have another! my first one was in a size 20 & I've lost a little weight since then then so ordered a size 16 the body is fine but is a little snug over the bust area so you may need to size up to allow for a jumper, they wash well & have been my go to jacket for the winter, did click & collect & it was delivered to my local store the next day collected it on the hottest day of the year!
3 July 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shirts but sizes do differ
Great shirts but sizes do differ
Great shirts once I brought the right size
Nice material look very nice on .
Nice that you can return to shop & have delivered to a fatface shop
Staff very nice good customer service.
4 June 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Usual high quality from Fat Face
Usual high quality from Fat Face. Fits well and looks good. This was on a sale rack in the store so I was influenced by the price. I feel that I got a good deal. Pleased.
4 May 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Arrived on time.
Arrived on time.
Items well made and once I found the correct size fitted great.
Took back to the shop for returned item where staff were polite and very helpful.
Thank you
7 May 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Fab!!!
Fab Service in store, to next day delivery all fantastic, can’t go wrong and next day delivery £2.50 excellent. Lovely clothing too!
5 May 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Staff always helpful and friendly
Staff always helpful and friendly. Clothes of good quality
15 January 2026
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service at the Whitstable store
Item arrived at store in reasonable time. When I collected it, staff at the Whitstable store were very pleasant, prompt, and efficient serving - excellent customer service. Since COVID I rarely shop in-store but this encouraged me to visit the store more often.
15 December 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff quick service no fuss…No fuss fat face
Helpful staff quick service no fuss returns!
13 December 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely lovely vibe in the…
Absolutely lovely vibe in the Whitstable store! Staff aren’t pushy, very friendly, approachable and you can tell they love what they do! Carly and the team on Saturday were brilliant and a real asset to Fatface! ⭐️
30 August 2025
Unprompted review
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Shop
Went to Fat Face Whitstable to take back some shoes that didn’t fit and came out with 2 lovely tops that caught my eye. Return was no problem and the lady who served me was very helpful going to the stockroom to look for my size. Also bought my husband a hat. Very well laid out shop. Will be going back.
4 July 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really happy with my purchase of the…
Really happy with my purchase of the Sussex heritage jacket, which I collected from the Whistable branch. The staff in the branch are really welcoming and helpful.
12 June 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and friendly staff
Efficient and friendly staff. Order found straight away. Great experience 🌟🌟🌟🌟🌟
31 May 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super quick delivery
My order came in super quick time and goods as expected. Great quality! I picked up from local FF store and the staff were absolutely lovely. I even ordered a dress on line after seeing one of the staff wearing it. Thank you
30 April 2025
Reply from FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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