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FatFace - ST ANDREWS Reviews 123

TrustScore 4.5 out of 5

4.7

81 Market Street, KY16 9NX St�Andrews, Fife, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Beautiful fabric, shape and style with quick delivery into shop for collection. Happy friendly staff 💖

Company replied

Rated 5 out of 5 stars

What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... See more

Company replied

Rated 3 out of 5 stars

Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... See more

Company replied

Rated 5 out of 5 stars

The return of the Click and Collect facility is brilliant. It enabled me to try on the garments at the store and make an instant decision about whether to keep them. Had they not been suitable, I coul... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 81 Market Street, KY16 9NX, St�Andrews, Fife, United Kingdom

  • 01334 479726

4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

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1-star

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Rated 5 out of 5 stars

Beautiful fabric

Beautiful fabric, shape and style with quick delivery into shop for collection.
Happy friendly staff 💖

24 May 2026
FatFace - ST ANDREWS logo

Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Speedy delivery and great customer…

Speedy delivery and great customer service at shop with my returns. Would highly recommend.

11 May 2026
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Reply from FatFace - ST ANDREWS

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Consistently great service in St Andrews

Consistently great service in St Andrews. Always friendly and professional. The store and merchandise is always very well presented.

3 May 2026
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good top

Top for doing tai chi

28 April 2026
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Customer service is great

Customer service is great, helpful and friendly

24 April 2026
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Clothes

Great choices in clothes im a size 24 and they have this size available in all clothing so you feel in fashion

17 April 2026
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Good service

13 March 2026
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great quality clothes from FatFace

Great quality clothes from FatFace. They are built to last and survive the washing machine many times. They fit well and are a true bargain if your lucky enough to buy in one of their sales.

8 February 2026
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quality t-shirt and great shopping experience

Ordered a t-shirt I couldn't get in the right size for my husband. He had looked at it in the store and I knew he wanted one so I found one online. The t-shirt was great quality as usual with fatface and great value as a sale item. Picked up in the store within a few days. Great service!

6 February 2026
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Top quality clothing yet again

Top quality clothing yet again. Great designs and materials ☺️

18 January 2026
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The member of staff was helpful and…

The member of staff was helpful and just so pleasant.
I was in to pick up a delivered parcel and was certainly encouraged to call again.

12 December 2025
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Website easy to use

Website easy to use , collected in store and assistants very helpful and friendly Thank you

6 December 2025
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Reply from FatFace - ST ANDREWS

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Ordered online

Ordered online, delivered on time & staff in Fatface St Andrews we’re really friendly & efficient.

5 December 2025
FatFace - ST ANDREWS logo

Reply from FatFace - ST ANDREWS

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Efficient and helpful

Helpful, friendly efficient staff.

19 November 2025
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 1 out of 5 stars

Very abrupt member of staff

Very abrupt member of staff

27 October 2025
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Reply from FatFace - ST ANDREWS

Hello Sylvia
Thank you for your review. We're really sorry to hear that you had a disappointing experience in one of our stores.
Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE

Rated 5 out of 5 stars

Lovely shop with super friendly and…

Lovely shop with super friendly and helpful staff. Today we were helped by June and Robyn who always seem to be happy at their work. All of the staff in this store are amazing and we really appreciate them. We love the clothes and the pyjamas are the only lounge wear we would wear! The quality excellent! Such a fantastic store. Thank you fatface, St Andrews!

24 October 2025
Unprompted review
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Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent service

Excellent quality.
Excellent service.

4 October 2025
FatFace - ST ANDREWS logo

Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - ST ANDREWS logo

Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good quality

Good quality, helpful and friendly staff

19 August 2025
FatFace - ST ANDREWS logo

Reply from FatFace - ST ANDREWS

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 3 out of 5 stars

Delivery to store was delayed by 4 days

Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time. The sales assistant/manager wasn't apologetic, to the point it was like we'd inconvenienced her. Once we got our order, items in the purchase were damaged/stained. This was our worst experience to date.

14 August 2025
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Reply from FatFace - ST ANDREWS

Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE

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