Great selection of Summer wear, lots of choice for shorts and T shirts/short sleeved shirts. Always a well presented shop and pleasant and helpful staff. Perhaps not always the cheapest, but the quali... See more
Location
Switch locationUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
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It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... See more
Company replied
A variety of products to suit all ages. Natural materials, great designs & choice.
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, United Kingdom
- 01788 576602
4.7
Excellent
190 reviews
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Lovely clothing and very helpful staff…
Lovely clothing and very helpful staff - thank you
15 August 2025
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super helpful and easy!
I had ordered through Fat Face online and chose a store pick up (Rugby). The package arrived much sooner than expected which is quite a novelty amongst shops now! As I was buying further clothing in the store, I decided to open the collected order to see if I liked the items (wanting to save time as I live a distance from Rugby). I only needed to return one item, the refund of which was processed at the same time as my new purchases. The refund was posted to my account so quickly - Thank you Fat Face. Super service! That's why I keep buying Fat Face - super clothes range and great customer service.
5 July 2025
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Needed to change size ordered
Needed to change size ordered, Rugby staff so professional, friendly and efficient. So good to deal with well trained helpful staff. Shop always attractive and inviting.
30 June 2025
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery and friendly staff
28 June 2025
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely quality clothes and great customer service
Lovely quality clothes and great customer service. I needed to return two items as I needed a smaller size. I returned the items in store where the assistant processed the returns and re-orded my chosen size without any fuss. Very quick turnaround.
24 May 2025
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Rugby branch nice job
Karen went above and beyond to help me with a few customer queries. She is a credit to Fatface. As Arnie say, “ I’ll be back”
19 May 2025
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dress
Lovely dress. Ordered online and collected from the lovely staff at FatFace Rugby store.
17 May 2025
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This coat fit me perfectly
This coat fit me perfectly, I am tall and sometimes the coats don’t fit my arms and length. This coat is more burgundy rather than red. The material looks waxed.
But is a good coat.
1 May 2025
Reply from FatFace - RUGBY
Good morning, thank you for your review. I am pleased to hear that your new FatFace coat is the perfect fit! Take care, CM
Ordering was so easy and dilivery to…
Ordering was so easy and dilivery to shop was quick and staff very helpful
3 May 2025
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I think Fatface is great
I think Fatface is great! The clothes are well made and even more importantly accurately sized!!! The returns policy is spot on. Staff at the store I frequent most are lovely.
Which is why over 60% of my clothes come from Fatface.
21 March 2025
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I went to collect something ordered…
I went to collect something ordered online.
It was there and brought out quickly.
30 October 2024
Reply from FatFace - RUGBY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love Fat Face
Love Fat Face - a recent discovery for someone in my late 60’s - who knew! Lovely natural fabrics in big sizes which is great when you need to skim certain areas! Online ordering can take a while to be delivered, but shop delivery means you can pick up and try on straight away in front of a nice big mirror with good lighting. The ambience in Fat Face stores is the best around in the high street I think. Keep going please!
16 October 2024
Reply from FatFace - RUGBY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really lovely coat
Really lovely coat. Beautifully made lovely and warm. Fast delivery. I love Fatface such beautiful clothes.
Rugby staff are really lovely too
😊 thank you.
4 September 2024
Reply from FatFace - RUGBY
Hello Dawn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - RUGBY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - RUGBY
Hello Ben
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a good shopping experience...
I have a great relationship with the team at the Rugby shop. Great staff 👍
14 August 2024
Reply from FatFace - RUGBY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Staff were incredibly friendly
Staff were incredibly friendly and helpful. Sale was great too!
8 August 2024
Reply from FatFace - RUGBY
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
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