Very happy with my purchase of two pairs of summery t-shirts and shorts, ready for my holiday. I replaced these with similar items that I bought from Fat Face eight or nine years ago, which are o... See more
Company replied
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See what reviewers are saying
In the shop, I found what I was looking for very easily as everything was clearly laid out. At the changing rooms, the assistant was polite, and helpful and made sure that I knew she would get other s... See more
Company replied
I needed to try a larger size in a top I had bought. Incredibly helpful in the store. While I was there I found the perfect dress to wear at my first races at Newmarket. The dress was beautiful but... See more
Company replied
Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, United Kingdom
- 01603 622074
4.8
Excellent
253 reviews
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Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shopping experience
Lovely unique shop staffed by the most friendly staff ever. Love shopping here as its so quirky. We need more around the country - can we have one in Chesterfield please?
2 September 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect
1 September 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
As per my last visit, excellent service and product. The staff at the Norwich store are so helpful and welcoming.
24 August 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always pick up my orders from the…
Always pick up my orders from the Norwich shop. Staff are always friendly helpful and efficient
26 August 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered on time & staff at Norwich…
Delivered on time & staff at Norwich store always very happy & helpful
20 August 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face — good quality and long-lasting clothes.
Very happy with my purchase of two pairs of summery t-shirts and shorts, ready for my holiday.
I replaced these with similar items that I bought from Fat Face eight or nine years ago, which are only just beginning to look worn/faded.
Always worth paying a little bit more for better quality and long-lasting clothes, especially when they’re on sale!
8 March 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Order ready quickly to collect
Order ready quickly to collect for free. Staff friendly and efficient, great quality casual shirt for my husband looks great on
14 August 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service very helpful in shop very…
Great service very helpful in shop very friendly staff 👍
11 August 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great store and a great experience.
In the shop, I found what I was looking for very easily as everything was clearly laid out. At the changing rooms, the assistant was polite, and helpful and made sure that I knew she would get other sizes if required. At the till, a different assistant who helped me was so funny and friendly, it made me feel cheerful. A great store and a great experience.
11 August 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I just love Fatface
I just love Fatface. The shop assistants are so friendly and kind in there. Excellent customer service. Thank you
11 August 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The company is customer focused
The company is customer focused. Nothing is too much trouble in Norwich branch. They listen to your shape concerns etc. help you shop and give you honest feedback on sizes and styles. Will always shop at Fatface if they have what I need. 10/10
5 August 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I needed to try a larger size in a top…
I needed to try a larger size in a top I had bought. Incredibly helpful in the store.
While I was there I found the perfect dress to wear at my first races at Newmarket.
The dress was beautiful but I need reassurance from one of the staff. She was incredibly supportive and helpful and I purchased the dress. Another member of staff supported at the til too with suggestions of accessories for my impending day. Thank you Fatface
27 July 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very helpful
21 July 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Black pair of cropped linen trousers
I am very pleased with the black pair of Anya cropped linen trousers I bought in the sale. They fit perfectly in my usual size. The high waistline is flattering and the linen keeps its shape. Collection from my local store was easy.
17 July 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tobias at the Norwich store today
Visited the Norwich store today. Tobias made the experience the best I've had in a clothing store. I asked whether he knew if they had a certain type of trouser. He asked me to wait and brought me back options to look at. I tried them on and bought a pair. It was so lovely to have such an easy shopping experience. The 2 other members of staff in store on the dressing room and on the till were also very helpful. Thank you Tobias, I love my new trousers handpicked by you!
6 July 2026
Unprompted review
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff and great service
Lovely staff and great service. The dress is perfect for what I needed.
27 June 2026
Reply from FatFace - NORWICH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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