Easy yo order and quick delivery to shop of item. Staff are always helpful and pleasant to deal with and attend to a challenge and get things sorted.
Company replied
Location
Switch location40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB
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See what reviewers are saying
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... See more
Company replied
My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... See more
Company replied
I had seen a belt I was interested in online but wasn't sure whether to order a M or L size. I thought it easier to go to a store to try them. I went to the Milton Keynes branch to ask and a really he... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, United Kingdom
- 01908 395297
4.9
Excellent
197 reviews
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So pleased with my dungarees
I bought the dungarees on a whim after seeing them in the sale and so pleased I did. Extremely flattering and fit beautifully, I bought my usual size and think I will be purchasing another pair in a different style!
24 January 2024
Reply from FatFace - MILTON KEYNES 2
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new order and that this is a great fit. I hope you continue to love our products as much as we do.
All the best, MM
Clothes are good quality and staff are…
Clothes are good quality and staff are friendly
20 January 2024
Reply from FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave your 5* review.
I’m so happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Have a great day! -GM
Sweaters that fit, a refreshing find
Being a long limbed individual, I often find clothes too short. FatFace offer a selection of women's jumpers that fit in both body and sleeve length.
3 January 2024
Reply from FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love our items and we look forward to welcoming you back soon. Take care, LC.
Professional and efficient.
28 December 2023
Reply from FatFace - MILTON KEYNES 2
Hello Lorna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service and range of styles
Customer service is very good (friendly, helpful, treat you as a valued individual), the clothes are a good fit for me personally and I enjoy their range of styles.
27 December 2023
Reply from FatFace - MILTON KEYNES 2
Hello Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - MILTON KEYNES 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Good choice and delivery time.
As I said before but perhaps it didn't go o through, everything was fine thankyou. Good choice of men's trousers.
28 November 2023
Reply from FatFace - MILTON KEYNES 2
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very efficient, Great clothes
Very efficient, helpful and fast service from visiting FatFace Friday, trying on a super coat though not having my size in shop. Staff in Milton Keynes instantly got onto the system, ordered me my size and it just arrived Monday. Free P&P.
Extremely good service. Great clothes.
9 December 2023
Unprompted review
Reply from FatFace - MILTON KEYNES 2
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Not received this yet
2 December 2023
Reply from FatFace - MILTON KEYNES 2
Hello Nicola
Thank you for your review.
I am so sorry to hear about the delay with your order. If you still have not received a email to advise it is in store by the 12th please contact us at customerservices@fatface.com and we can look into this further for you.
EP
Excellent
Each time we have been in this shop we have received excellent service from very pleasant, friendly and helpful staff and the shop is always very clean and tidy and all items are displayed for easy access.
30 November 2023
Reply from FatFace - MILTON KEYNES 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Did not have to go to the shop is an…
Did not have to go to the shop is an Xmas present for my husband
22 November 2023
Reply from FatFace - MILTON KEYNES 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Online ordering
Online ordering is straight forward, order arrived at the store sooner than expected. Service at the local store was great as usual.
23 November 2023
Reply from FatFace - MILTON KEYNES 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Helpful staff
Cheerful, helpful staff able to give advice about sizing. Ended up buying another jumper!
23 November 2023
Reply from FatFace - MILTON KEYNES 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Reply from FatFace - MILTON KEYNES 2
Good Afternoon Pam,
Thank you for taking the time to leave us a review!
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly.
We look forward to welcoming you back soon!
Kind Regards, JW
Great customer service and products.
8 November 2023
Reply from FatFace - MILTON KEYNES 2
Hello Geoff
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Super service at MK2…
Ordered online to be delivered into store.
Fast and efficient service with great comms. Staff at MK store were super helpful as always.
10 November 2023
Reply from FatFace - MILTON KEYNES 2
Hello Fiona,
Thank you for your 5* review regarding your recent visit to our Milton Keynes store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
Reply from FatFace - MILTON KEYNES 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I brought 2 dresses using PayPal pay in…
I brought 2 dresses using PayPal pay in 3 from fat face collection from in store one I didn’t like so because I got free return label I posted one dress back through the post office and got refunded for the dress I returned so all great
30 October 2023
Reply from FatFace - MILTON KEYNES 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very good service ordered to the store…
Very good service ordered to the store arrived on time love the skirt
28 October 2023
Reply from FatFace - MILTON KEYNES 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
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