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FatFace - MILTON KEYNES 2 Reviews 

187
TrustScore 5 out of 5

4.8

40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had seen a belt I was interested in online but wasn't sure whether to order a M or L size. I thought it easier to go to a store to try them. I went to the Milton Keynes branch to ask and a really he... See more

Company replied

Rated 5 out of 5 stars

My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... See more

Company replied

Rated 3 out of 5 stars

Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... See more

Company replied

Rated 5 out of 5 stars

It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, United Kingdom

  • 01908 395297

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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4.8

All reviews

(187)

12,844 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous store clothes designs .

Fabulous store clothes designs .
Got these trousers in long as I’m 5ft 9 and the cropped leg was too cropped. Love the colour and shape !

1 May 2026
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Online order

Online order
Garments very easy to order online and collect in store. One item to return as too big. Very easy process in store and refund received.

30 April 2026
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Visit your local store !

Had an item that I’d purchased on line which needed to return and thought I’d go to my local store instead. Brilliant , hassle free, lady that dealt with me in MK store very helpful and informative, bought more and made a real change to just buying it clinically on line. Men’s light weight summer shorts look great ! Well worth a visit instead of just hitting the return button .

11 March 2026
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

A great experience

The dress I wanted was in stock, the sizing was good. Website easy to navigate and pick up in store was easy as well...would definitely use again

19 February 2026
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ordering on the website was easy

Ordering on the website was easy, collection from the store was fine after messages to say it was ready for collection. Thanks.

18 February 2026
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great service

Bought the Ruby jacket in blue. I used store collect service. Lovely lady let me try jacket on in changing rooms to make sure it fitted. So impressed with the jacket and service!

11 February 2026
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Very helpful

Very helpful. Nice shop to be in

19 January 2026
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Perfect pair of Jeans I have been waiting for

I really wanted to find a pair of straight jeans for a long time. I noticed the trend of relaxed style of jeans coming back. I wanted a pair as wearing skinny jeans all the time became boring and at times uncomfortable, especially as I wanted a pair of jeans to throw on and go.
I saw a pair online and having bought items from Fat Face in past I knew the quality would be very good and long lasting.

I took the plunge and ordered the 'Filby Relaxed Straight' pair and I was a little hesitant as I hadn't tried them on beforehand. I recently lost weight and went down a size. I received them in very good time and so happy I took the plunge, they fitted perfectly and even still with some room, so I may just need a belt but otherwise they are very comfortable and wear everyday and even to work, they look great with trainers or a nice pair of cozy Uggs.

6 January 2026
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely experience on Xmas eve

Lovely experience on Xmas eve.
The ladies on duty looked after me with a really nice jumper that was on its way to the sale…
I wouldn’t have bought otherwise but they gave me the sale price and myself and my family ended up spending more!! Nice experience

2 January 2026
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Reply from FatFace - MILTON KEYNES 2

Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM

Rated 5 out of 5 stars

Very happy Customer

Very happy with the PJs that I got from Fatface, quality is excellent.

It was a Christmas gift, it got lost in transit but their Customer service was amazing kept me informed and ensured that I received it in time.

Thank you Fatface x

23 December 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Centre MK Staff - 2nd to None

We went into the centreMK shop and the staff were amazing. We couldn’t decide in store which jacket to choose so went home and after making a decision we purchased online with FatFace. Easy process from start to finish and we are so happy with the quality of the purchase. We couldn’t have done any of this without the CentreMK staff being so friendly and helpful.

28 December 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great customer service

Easy to order, good communication and customer service.

10 December 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quick delivery and lovely clothes

Quick delivery. The products are really good quality. I returned some items back to the store and the staff were friendly and helpful.

4 December 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I went to the CMK shopping centre venue…

I went to the CMK shopping centre venue and the staff in shop were absolutely wonderful, lovely, friendly and helpful! I’ve been there for years but only had the money to buy a “new in item” when writing this review and in particular, Rachel helped me and was especially lovely :) !!

1 December 2025
Unprompted review
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The services offered by fatface are…

The services offered by fatface are impeccable. Products are great.
Quality are second to none!

19 September 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent clothes, excellent staff

I'm in love with Fat Face clothes and the staff at this MK store have been amazing. They have helped and given opinions when I've tried on clothes, recommended a local seamstress, when something wasn't quite right, and always welcome you into store with a warm smile.

24 September 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great service in shop and online

Great service in shop and online, no complaints, clothes of good quality.. and delivery was fast.

26 August 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great quality products and friendly…

Great quality products and friendly staff at store. Shop regularly here, clothes last a lifetime.

20 August 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

20+ years of Fat Face products, they’re the best.

I have bought many many Fat Face products over probably 20 years because the quality of them and the workmanship is exceptional.
In fact I still have and wear my first fleece I bought and despite many washes it still looks and fits great having that lived in look which gives it great character.

30 July 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Attentive staff

Although in the end I did not buy anything, staff was polite and attentive

22 July 2025
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Reply from FatFace - MILTON KEYNES 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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