Bought this item having seen it on a friend. Something I never normally do. She had to wait 4 days for delivery, whereas I received it in less than 24 hrs, which was good. Probably the most I've ever... See more
Company replied
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See what reviewers are saying
The product was usual Fat Face excellent quality. The postage service delivered to store in record time. Excellent all round ..Thank you FatFace ⭐️👍
Company replied
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... See more
Company replied
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, United Kingdom
- 01625 422307
4.6
Excellent
167 reviews
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I have not received the goods
I have not received the goods.
No communication only to tell me they are not in store. Over a week ago.
2 April 2026
Reply from FatFace - MACCLESFIELD
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Macclesfield store staff
Macclesfield store staff, always very helpful and very friendly.
Great store to shop at.
28 March 2026
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great little shop and service
The shop is compact but well stocked lots of choice. Staff were very helpful and friendly.
22 February 2026
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cool, creative people here!
I like your stuff, it fits with how I am now. At 64.5 yo, I'm not your core customer but semi-retired, no longer wear a suit I am now smartish very casual and I like your hoodies and heavy shirts.
All I would say is , if your cargo trousers kept their colour / dye better- they would get 100%. As the staff in Macclesfield do.
18 January 2026
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality and comfort
Just love the quality and feel of the materials used. So comfortable to wear. Staff in the shop well informed and wearing the Fatface wardrobe, impressive.
7 January 2026
Reply from FatFace - MACCLESFIELD
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Wonderful Staff
Wonderful Staff. In the absence of my wife, the three ladies ably assisted me with the choice and advice of some clothing. They all engaged in friendly conversation with me. The high street will thrive with people like this in the stores. Well done to Gina, Tori, and the Italian lady whose name has escaped me.
17 December 2025
Unprompted review
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fist time customer ordered parcel…
Fist time customer ordered parcel online to collect in local store arrived when they said staff really nice
27 August 2025
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exceptional products in the sale.
17 August 2025
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly professional service
13 August 2025
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always excellent quality made clothes…
Always excellent quality made clothes and a fab value to the high street clothes shopping
31 July 2025
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely tee shirts. Staff at Macclesfield ate excellent.
Lovely tee shirts. Staff at Macclesfield FatFace are excellent. Always friendly. Always helpful.
8 July 2025
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
great product at a very good price
great product at a very good price
ease of purchase very good
7 July 2025
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff always very helpful and clothes…
Staff always very helpful and clothes look great and are of excellent quality.
15 June 2025
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Staff exceptionally helpful at…
Staff exceptionally helpful at macclesfield
19 April 2025
Unprompted review
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The garment quality was excellent & the…
The garment quality was excellent & the staff very helpful. I should get in there more!
19 April 2025
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely jumpsuit and great fabric.
15 April 2025
Reply from FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MACCLESFIELD
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
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