Your shop staff were all cheerful, friendly, and so helpful, giving me the best advice. I always enjoy visiting your stores. Also, the dresses I have bought are always really good quality. Thank you!
Company replied
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See what reviewers are saying
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... See more
Company replied
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... See more
Company replied
The top is absolutely fabulous. Really thrilled to get it in the sale. Excellent quality. The delivery was delayed by several days but that wasn’t a problem
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, United Kingdom
- 01422 843035
4.7
Excellent
150 reviews
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The ladies in the Hebden Bridge store…
The ladies in the Hebden Bridge store today were utterly delightful! Customer service at its best, thankyou.
From the birthday girl, Mr Camo shorts & Ginny 🐶
20 July 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Thank you for your feedback regarding your recent visit to our Hebden Bridge store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - HEBDEN BRIDGE
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Such an amazing group of ladies who…
Such an amazing group of ladies who work there. Alice, Ella and Jayne are always so helpful such a value to the company
10 June 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Love Fat Face clothes
Love Fat Face clothes, lovely cuts and materials , easy to order and return if necessary, 5/5
Staff in the shop at Hebdon Bridge are so friendly, helpful its a pleasure shopping there.
23 May 2023
Reply from FatFace - HEBDEN BRIDGE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Love FatFace clothes
Love FatFace clothes. Good quality and last for....ever! I wish they were slightly cheaper though. Great sale options... when there's a sale.
Best jeans fit for me too.
I would happily recommend.
26 May 2023
Reply from FatFace - HEBDEN BRIDGE
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Easy and clear ordering process
Easy and clear ordering process. I like the reminder email. Collection easy and quality of product great.
19 April 2023
Reply from FatFace - HEBDEN BRIDGE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Reply from FatFace - HEBDEN BRIDGE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Helpful cheerful staff ,nice store
25 March 2023
Reply from FatFace - HEBDEN BRIDGE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - HEBDEN BRIDGE
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Lovely comfy pyjamas
Lovely comfy pyjamas, washes well and maintains shape even after drying in the dryer. Top marks!
17 March 2023
Reply from FatFace - HEBDEN BRIDGE
Hello Stephanie, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of your new pyjamas. We hope you continue to enjoy shopping with us.
Take care – KS
Reply from FatFace - HEBDEN BRIDGE
Hi Victoria
Thank you for your feedback regarding your trip to the Hebden Bridge store. It is so wonderful to read such lovely feedback!
Best Wishes DW
Hebden Bridge birthday visit
Denise and I were welcomed by Jayne and Faye. They allowed us to browse the range of clothes and listened to our comments about clothes we were interested in. They both encouraged us to try on different clothes and gave us honest feedback.
It was a pleasure to meet such helpful staff...we bought far more than we anticipated....but we are both delighted with our new clothes!
15 March 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB
Jane at FatFace :)
I recently visited FatFace and was pleased by the outstanding customer service provided by Jane. From walking into the store, Jane greeted me with a warm smile and made me feel welcome. She took the time to understand my needs and preferences and helped me find exactly what I was looking for.
Not only was Jane incredibly helpful, but she also was able to answer all of my questions and provided valuable advice on the best styles and fits for my body type.
Jan has a wonderful personality that made my shopping experience truly enjoyable. She has a great sense of humor and a warm, friendly demeanor that instantly put me at ease.
Thank you!!
8 March 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Bethany, Thank you for your amazing feedback regarding your experience instore. It's so wonderful for us to know that our crew were able to Tailor your experience and find just the right items for you! We do hope you continue to enjoy your visits to store. Take care - KS
Fabulous staff…
Just have to say, the staff in the Hebden Bridge store are so lovely, friendly and professional.
I had an exchange and they couldn’t do enough.
Even asked about my dogs and gave them treats, told me about her dog too.
Fabulous customer service.
26 February 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hi
Thank you for taking the time to leave this lovely review about the Hebden Bridge Store. I will certainly pass on your comments and I am so pleased that your dogs were well looked after too. :)
Best Wishes DW
Friendly helpful staff
Friendly helpful staff. And even better, got 3 pairs of socks for the price of 2.
1 February 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Hello Edith
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Excellent customer service from Suzie…
Excellent customer service from Suzie at the Heden Bridge store and good variety of clothing and sizes available in the store. The quality of the cardigan I bought is a bargain for the sale price and an extra 20% off at the till was a bonus for me!
23 January 2023
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Good Evening
Thank you for taking the time to pass on lovely feedback to us regarding your recent trip into our Hebden Bridge store.
Please be assured that this will be passed onto the crew members for you.
I hope you have a lovely Evening!
EP
Fast delivery,delivered on time,perfect…
Fast delivery,delivered on time,perfect buying experience
12 November 2022
Reply from FatFace - HEBDEN BRIDGE
Hello Chris
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated; it's great to hear that your order arrived promptly and you are happy with the service and your new purchases.
Take Care, TG
The jeans are a perfectly comfortable
The jeans are a perfectly comfortable, remarkably cool one. I made a mistake, I wanted a low waisted one.
5 November 2022
Reply from FatFace - HEBDEN BRIDGE
Thank you for your review. All feedback is greatly appreciated! - RS
Lovely friendly staff
Lovely friendly staff, not pushy at all and very helpful.
Even swapped for a new unpackaged item.
4 November 2022
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Thank you for your wonderful review! We are pleased you had a pleasant experience whilst shopping with us. This information will be sent over to our wonderful crew in store :) - RS
My wife got me this jacket for…
My wife got me this jacket for Christmas and I love it
4 November 2022
Unprompted review
Reply from FatFace - HEBDEN BRIDGE
Thank you for your wonderful review! We are so happy to hear that you are happy with this item. It sounds like your wife has amazing taste! - RS
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