Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... See more
Company replied

Unit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB
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Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... See more
Company replied
That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... See more
Company replied
A lovely well presented, clean and tidy shop. Changing rooms are spacious. Staff are very cheerful and helpful.
Company replied
Well popped into the Evesham store for shorts and came out with a skirt and shirt ! Anna and Sharon were brilliant. They helped with ideas and different garments. It was like having a personal shop... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, United Kingdom
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A lovely well presented, clean and tidy shop. Changing rooms are spacious. Staff are very cheerful and helpful.

Reply from FatFace - EVESHAM

Reply from FatFace - EVESHAM
Excellent shopping experience. Easy to place an order, speedy delivery, easy collection and very efficient refund system if an item has to be returned.

Reply from FatFace - EVESHAM
Ordering online is so easy… managed to get some lovely jackets and a jumper in the Outlet so they were in the sale and then had them delivered to store so no p&p!!!

Reply from FatFace - EVESHAM

Reply from FatFace - EVESHAM

Reply from FatFace - EVESHAM
Staff at the Evesham branch make it a great shopping experience
Anna and her team always greet you with a smile

Reply from FatFace - EVESHAM
Easy to set up an account.
Good communication regarding delivery and arrived at store the next day!

Reply from FatFace - EVESHAM
Great product; good quality; easy to collect; staff were very helpful. This is a Christmas present so cannot comment on sizing

Reply from FatFace - EVESHAM
The shop assistant, Lisa, went out of her way to be helpful. I was there to buy a present for both my daughters. She wrapped up the clothing with care ensuring that the individual gift receipts were attached to the wrapped and labelled items. Only a sheet of tissue paper but done with care. She was happy, caring and very thoughtful.

Reply from FatFace - EVESHAM
Popped in with my Dad, who is 88 and in a mobility scooter, to find him some pyjamas. Anna helped us and was super helpful. We bought 2 pairs.

Reply from FatFace - EVESHAM
Ordered on-line on a Friday and my order was delivered to my local store for collection on the Sunday. Very impressed.

Reply from FatFace - EVESHAM
The store is always tidy and the staff are lovely. I wish it stayed open till 6.00 which would enable me to collect orders after work.

Reply from FatFace - EVESHAM
Staff were friendly and helpful, nothing was too much for Tim in finding garment that was right for me

Reply from FatFace - EVESHAM
This has become my favourite store. Not only do they have lovely clothes, the staff are absolutely amazing, kind, friendly and knowledgeable. Thanks for making my day again!

Reply from FatFace - EVESHAM

Reply from FatFace - EVESHAM
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