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FatFace - EDINBURGH AIRPORT Reviews 

51
TrustScore 4.5 out of 5

4.4

Unit R237 Edinburgh Airport, EH12 9DN Edinburgh, Lothian, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Three weeks ago, I was on my way back home to Barcelona and I quickly stopped at the FatFace shop. I bought a couple of T-shirts as I love the brand's materials and designs. I was attended by Billie,... See more

Company replied

Rated 2 out of 5 stars

I shop fairly regularly at FatFace - love the brand, clothes quality and range, well made etc. I buy for myself and my family. Normally have a really nice experience with friendly helpful staf... See more

Company replied

Rated 5 out of 5 stars

Fab service at the Edinburgh airport store. Always great as well that there's discounts compared to their normal stores and this time got it on sale! Compliments started coming in as soon as I wore th... See more

Company replied

Rated 5 out of 5 stars

Fat face is one of my favourite brands and I’ve visited many stores. When I fly from Edinburgh Airport, I always look forward to visiting the Fatface store. This time, the staff were even more... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit R237 Edinburgh Airport, EH12 9DN, Edinburgh, Lothian, United Kingdom

  • 01313 331099

4.4

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.4

All reviews

(51)

13,962 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service quality item of…

Excellent service quality item of clothing

13 April 2023
FatFace - EDINBURGH AIRPORT logo

Reply from FatFace - EDINBURGH AIRPORT

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Rated 3 out of 5 stars

Rude staff

First time buying from fatface. Staff at Edinburgh airport was rude and not very helpful.

12 January 2023
Unprompted review
FatFace - EDINBURGH AIRPORT logo

Reply from FatFace - EDINBURGH AIRPORT

Good morning, Jeremie

Thank you for taking the time to leave us your review and I am sorry to read that you have had such a negative experience at our Edinburgh Airport store.

Of course. I totally understand your disappointment, please be assured your custom and feedback is important to us, and I promise you that the feedback you have given is documented and passed onto the relevant parties to investigate.

In the meantime, please accept my apologies for any disappointment that we have caused you. I am sure this experience was a one off and I look forward to you shopping with us again soon. JB

Rated 5 out of 5 stars

FatFace excellent as always!

22 May 2022
Unprompted review
FatFace - EDINBURGH AIRPORT logo

Reply from FatFace - EDINBURGH AIRPORT

Hello Anne,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received.
Have a great day!
Take care, CT

Rated 5 out of 5 stars

Fantastic clothes

Fantastic clothes. Great sizes and the quality of material used in all their products is amazing.The clothes last for years. The sizes are generous so it makes you feel good about yourself. Fantastic colours and styles. Absolutely love Fatface
Amazing staff at the Edinburgh Airport Store.

31 March 2022
FatFace - EDINBURGH AIRPORT logo

Reply from FatFace - EDINBURGH AIRPORT

Good afternoon,

Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Thank you for being a loyal customer of ours! - ES

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