I have been buying Fat Face clothes for over 30 yearits always good quality and fits well. As always the staff were helpful and knowledgeable.
Company replied
Location
Switch locationShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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See what reviewers are saying
I'm not quite sure how to rate my experience. My ordering process was terrible, but the customer service to try and put it right was extremely good. My click-and-collect order was mislaid. Yes, it... See more
Company replied
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... See more
Company replied
Very well communicated at each point of delivery, easy to navigate website to choose what I wanted. I chose to click and collect. Couldn't be simpler. The linen T shirt is lovely, a nice colour and qu... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, United Kingdom
- 01179 500638
4.7
Excellent
244 reviews
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Easy ordering
Easy ordering. Lovely snood bought for a friend who does lots of dog walking. She was thrilled with it.
Staff at click & collect store always friendly & helpful
4 December 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect Seahorse Jumper
Ordered blue seahorse jumper online to be picked up in store. Quick delivery to store and h and friendly staff. Jumper is gorgeous
5 September 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service: I picked up my order from the Cribbs Causeway store and the person who served me was delightful, finding my order very efficiently, and being friendly and helpful, making the experience a joy. The socks look great too! THANK YOU.
20 August 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and pleasant staff nothing…
Very helpful and pleasant staff nothing to much trouble thank you
11 August 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous dress
Fabulous dress. Perfect fit and great quality Delivered for collection quickly
15 August 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Goods arriving in good time ….
31 July 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience at FatFace
Incredibly helpful staff, who cannot do enough to help. Great product knowledge and customer service. Great store, well stocked, clean and tidy.
6 August 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from ordering to receipt…
Great service from ordering to receipt and returns.
Great quality clothing with accurate sizing and stylish designs. Very friendly and helpful retail staff. Highly recommend.
31 July 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and collected from store…
Ordered online and collected from store the following day. Happy with purchase. Staff friendly and helpful.
20 May 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Beautiful clothing
Beautiful clothing. Great choice and beautifully made. Friendly and helpful staff
16 May 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordering online with ease
From start to finish, ordering and collection of item was with ease. Collection from local Next shop with ready in seconds. Will order online again when out of stock in the shop.
11 May 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing customer service - above and beyond
Jess, manager at the Cribbs Causeway branch in Bristol, and her team were amazing.
I'm do not enjoy shopping, it's can be very stressful for me. But I have a wedding / holiday coming up and I needed to buy a couple things. My partner rang the store ahead of time for me and asked Jess to keep a dress aside for me, she was really understanding and didn't hesitate to help. Once I arrived in store her team were well informed and immediately helped me out. Thanks to everyone involved!
28 April 2025
Unprompted review
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Nice quality products which are a good fit
Nice quality shorts which are a good fit. Fast delivery and well packed. Should last years. Have 4 pairs in different colours now and they look smart. Always good quality from Fat Face. Wife bought a beautiful pair of Culotte's in the shop on the same day.
26 April 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Colorful Edition
As soon as I saw this dress it was just one of those had to haves…
Lovely colours that go with everything, great length. Smashing material.
23 April 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely jumper
Ordered online to collect in store which was available to pick up quickly.
Lovely jumper. Sizing is generous so ordered down a size which fitted perfectly. Have ordered another in different colour.
21 March 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
I would like to say a very big thank to…
I would like to say a very big thank to sales assistant Steph at Cribbs Causeway in Bristol. This is not the first time she has helped me. She spent time with me and helped me select a few items from the many I tried. I was offered honest advice and given a much needed confidence boost. The clothes were the usual high quality from Fat Face.
18 February 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Good morning Joanne
Thank you for taking the time to leave your shining review after visiting our store. It sounds like Steph really went above and beyond and you had a wonderful time.
I will make sure that this is passed to Steph, and we look forward to welcoming you back soon.
Take care, LE
Very pleased!
I ordered my jacket online. It was out of stock, but I continued to check, and eventually it was back for sale. It was easy to order and I chose click and collect for my delivery. It was in my local store in 3 days. I am very pleased with my purchase!
17 February 2025
Reply from FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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