The cropped leggings I ordered are just what I was looking for! Great quality, comfy fit around the waist with a wide waistband. Leggings don’t ride up or roll down. Unfortunately my order wasn’t d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are regular visitors to Bude and often have a browse at FatFace as we both love the clothing, always fits well and superb quality at sensible prices. We dropped in today and as usual walked out wi... See more
Company replied
Absolutely fantastic. Sent my parents gifts but unfortunately the sweatshirt didn’t fit. Parents went to the store in Bude and the customer service they received was outstanding!! Sweatshirt returned... See more
Company replied
I wanted to commend the amazing & lovely team at Just popped your BUDE store, bought a fab fleece… served by Sue, the Manager… she knew exactly what I suited & my size… I felt very looked after & s... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
24 Belle Vue, EX23 8JS, Bude, Cornwall, United Kingdom
- 01288 359494
4.8
Excellent
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the staff at Fat Face Bude are…
All the staff at Fat Face Bude are lovely and always very obliging. Nothing is ever a problem .
15 June 2022
Reply from FatFace - BUDE
Hi Lisa!
Thank you for leaving us this review about your instore shopping experience at Bude, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon.
Enjoy your day. JB
Very happy with my experience of online…
Very happy with my experience of online shopping with fatface, able to return one item back to store in bude and the assistant was very friendly. Would shop online in the future. Pleased with my purchase.
12 May 2022
Reply from FatFace - BUDE
Hi Sandra, Thank you for your lovely review, I am so pleased to hear that you were able to return with ease to the Bude store. It does make things a little easier doesn't it! Take care, LE
Great service as always
12 May 2022
Reply from FatFace - BUDE
Hi there,Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LE
Cian was very helpful and friendly.
Cian was very helpful and friendly.
This made my day, thank you
7 May 2022
Unprompted review
Reply from FatFace - BUDE
Hi Andrew, thank you for your lovely review on the Bude Store - this is wonderful to hear and your comments will be passed on :) LE
Love going into this very friendly and…
Love going into this very friendly and professional shop in Bude. Staff are are great and shop laid out really well. Thank you.
5 April 2022
Reply from FatFace - BUDE
Good afternoon Wendy!
I am so happy to read what a positive experience you had in the Bude store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
LOVELY WELCOMING STORE.
I often visit this store rather than shop online all of the time. I've been going there for years and the staff are always just so helpful. It's only a small store so doesn't stock everything. However, this is never a problem as the staff will order it to store or home for you. I quite often see what is available online and then go into the shop as seeing garments face to face is mich better sometimes. Only trouble is I always spend more!
25 March 2022
Reply from FatFace - BUDE
Hi Helen,
Thank you for leaving us this lovely review about our store and crew in Bude. I will make sure that your comments are passed on for the team to read. Take care, SC
Instore.
The staff are always friendly and helpful without adding pressure to purchase something. Great little shop but the mens section could carry more of the Fat Face clothing to choose from.
29 January 2022
Reply from FatFace - BUDE
Thank you for leaving a lovely review Bude will be delighted to read your lovely comments CP
Love visiting this particular store
Love visiting this particular store, Sian and her team really know how to provide the right level of customer service, full of advice and problem solving. They are a really friendly and welcoming store, which looks tidy and with staff always on hand to help👍🏼
14 December 2021
Unprompted review
Reply from FatFace - BUDE
Hello Emma,
Thank you for your 5* review/
I am so pleased to hear that you have had a great experience in our Bude store. I will pass your lovely feedback to the team.
We hope to welcome you back into store again soon!
Take care, CT
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.