I placed an order on line to be collected from our local shop. I have been to the shop many times and have always found the staff to be really friendly and helpful. As arranged, my parcel was there wa... See more
Company replied
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Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
Company replied
Guy in Fat Face was amazing when I realised i forgot to use a discount code. Despite it being a split order for delivery he managed to cancel and re-order items so I didn’t lose my discount. Great ser... See more
Company replied
Was shopping in Barnstaple today and even though I didn’t buy anything just wanted to say that the fun and banter the two staff had today was so fun, I felt really welcome and they knew their stuff, I... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
87 High Street, EX31 1HR, Barnstaple, Devon, United Kingdom
- 01271 373791
4.8
Excellent
139 reviews
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Great shorts
Ordered online to be delivered to the store.
Lovely shorts they fit nicely and are a lovely colour.
Easy to wear.
They are now my favourite shorts
26 July 2025
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely service from Dwanye
7 July 2025
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely jumper
Lovely jumper that I know that I'm going to wear on repeat this summer and in to autumn.
I'll be looking to see if it's available in other colours.
Delivery to shop was quick and staff helpful.
17 June 2025
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
You feel welcomed
I just have to say that staff was very pleasant, kind and helpful. Especially Mr. Dwain. I'll come again here definitely. I also love the quality of the fabrics.
31 May 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Both on line and in store great…
Both on line and in store great experience. Friendly helpful service in store at Barnstaple and quick good delivery for on line. Very good shopping experience
17 May 2025
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered online to collect from the…
I ordered online to collect from the store. It was so simple and quick. On collection, staff were helpful and efficient.
12 April 2025
Reply from FatFace - BARNSTAPLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Thank you Lisa
Thank you Lisa for your excellent customer service, friendly professional and nothing was too much trouble!
4 March 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Barnstaple store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great bag and very good quality
Great bag and very good quality. Big enough for my phone and some essentials.
Bought in the Sale which made it more affordable.
Just what I was looking for.
16 March 2025
Reply from FatFace - BARNSTAPLE
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Actually attentive in store
How lovely it is to walk into a shop and feel like you are walking into a friends or families house.. lovely warm welcome from dwain and Ashley.
Really does feel like you’re a friend when shopping there, nothing is too much for them to help with and seems to always be laughter.
Dwain went above and beyond with helping me find my partners birthday presents, feel like he knows her better than I do! She was over the moon.
Thank u Dwayne
12 March 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
I hate shopping now that am widow
I hate shopping now that am widow. Scott & dwain made my experience a happy one. I was made to feel welcome , they both listen & made me feel comfortable to return again. The hoodie i brought so comfortable I would recommend to anyone.
10 March 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Good afternoon,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Totally amazing and very professional
Totally amazing and very professional. I came out with everything I needed thanks Liam
11 March 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Went into my local fat face in…
Went into my local fat face in Barnstaple and wanted to leave this review, as a next employee the service was amazing! Dwain and Ashley had welcoming smile and was very engaged from the moment I walked in. I was shopping with my son and even entertained him, just want to say this is something I aspire to be in retail and I have learnt a lot.
7 March 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Was served today by both Ashleigh and…
Was served today by both Ashleigh and Dwain, both very helpful, I liked the fact that it was such a friendly atmosphere and nothing was pushed for me to purchase. Sadly what I wanted was out of stock and the size not available to order was shown other colours but wasn’t for me. Had a great conversation with both and didn’t want to leave.
12 March 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Thank you Dwain for all your help and…
Thank you Dwain for all your help and advice for my new outfit for my grandson's 21st birthday party. as I struggle with my size the help was very appreciated. Will be back.
12 March 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello Dawn
Thank you for your review.
I am so pleased to hear that you were given some great advise on an outfit choice in our Barnstaple store, this is wonderful to hear that they were so helpful. We look forward to seeing you in store again soon.
Take care, CT
Reply from FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Perfect service
I was just browsing in the Barnstaple store on Tuesday just to pass a bit of time. Lisa and Dwain both very polite and helpful. I did purchase a shirt in the end. With them both knowing about the product helped with my sale. Will be back for the other shirt soon.
18 February 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Barnstaple store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I went into barnstaple today to…
I went into barnstaple today to purchase a few gifts and was served by Dwain. I just want to say that he made my experience super easy, he knew exactly what I wanted, best of all the at the point I was at the till made the conversation flow and didn’t make it feel just like a sale! Was an overall experience I will never forget
19 February 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great bargain!
Great bargains still in sale and lovely range of products. Tidy and well maintained. Attractive and smart staff who were friendly, fun and knowledgeable. Speedy service
17 January 2025
Unprompted review
Reply from FatFace - BARNSTAPLE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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