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FatBrain.co.uk Reviews 984

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TrustScore 5 out of 5

4.9

Book Store
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Rated 5 out of 5 stars

Great service. Easy to use website and instant response so you can make your decision. Straightforward collection arrangements and quick turnaround on payment. It would be good if you could add more... See more

Rated 5 out of 5 stars

I have never experienced any problems with this service. The submit process is straightforward. There are lots of drop off points available. Timely and regular emails are sent to update on progress. M... See more

Rated 5 out of 5 stars

A great buy back service offering more than other buy back services. Sending the books was really simple using my local Esso garage and the cheque came 4 days after sending them. There was a slight hi... See more

Rated 5 out of 5 stars

Overall this service has been fantastic and I would highly recommend it to anyone wanting to make some money or get rid of old items. The service is quick and easy to use and they contact you regularl... See more

Company details

  1. Book Store

Information provided by various external sources

THE SMARTEST WAY TO BUY AND SELL BOOKS

Contact info

4.9

Excellent

TrustScore 5 out of 5

984 reviews

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Rated 5 out of 5 stars

Exactly what I wanted

A couple of days from order and there it was, the book my wife wanted. Excellent service, very good price and I shall use them again whenever needed. Well done FatBrain.co.uk.

14 September 2017
Unprompted review
Rated 3 out of 5 stars

It was great that you accept a whole …

It was great that you accept a whole mix of books (not just textbooks) and the system of sending you the books is clear. The only slight criticisms I have is that the bar set is rather high (reaching £15 when many of the books are - according to you - worth only 10p.), and secondly that novels or books or poetry which have exactly the same text as other newer editions are not accepted (without a good reason being given on your website). Apart from those small things, you're doing a good job!

9 September 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - easy to use even if you have no experience in selling your items before. Excellent network of drop of points. Couldn't recommend enough!!

2 September 2017
Unprompted review
Rated 4 out of 5 stars

Really impressed

Really impressed, value of books in line with similar companies, and books sent, processed and money in account all within 7 days, highly recommend

30 August 2017
Unprompted review
Rated 5 out of 5 stars

Highly satisfied

Really pleased with everything, gave me a great price for my old university textbooks, so much more than I was hoping for, fast payment and they came to collect them through collect plus. Would recommend to anyone selling textbooks

29 August 2017
Unprompted review
Rated 4 out of 5 stars

Not very good communications …

Not very good communications with regard to despatching my book. Altogether took about 7days to receive, although said it was in stock.
Would probably use again to see if the process is any quicker.

16 August 2017
Unprompted review
Rated 3 out of 5 stars

This is the first time using Fatbrain.

This is the first time using Fatbrain.

Disappointed that one brand new book appeared to be worth £9.97 when investigating prices, but then turned out to be worth nothing on arrival with FatBrain? Didn't seem worth paying p&p to have item returned as this would have halved the amount received.

That said, the whole process was quick and efficient from start to finish.

3 August 2017
Unprompted review
Rated 5 out of 5 stars

Used the App

Used this company via the app and I am really happy with the service and how easy it was to sell my books.

100% would recommend and use again.

2 August 2017
Unprompted review

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