FatBrain.co.uk Reviews 984

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service. Easy to use website and instant response so you can make your decision. Straightforward collection arrangements and quick turnaround on payment. It would be good if you could add more... See more

Rated 5 out of 5 stars

I have never experienced any problems with this service. The submit process is straightforward. There are lots of drop off points available. Timely and regular emails are sent to update on progress. M... See more

Rated 5 out of 5 stars

A great buy back service offering more than other buy back services. Sending the books was really simple using my local Esso garage and the cheque came 4 days after sending them. There was a slight hi... See more

Rated 5 out of 5 stars

Overall this service has been fantastic and I would highly recommend it to anyone wanting to make some money or get rid of old items. The service is quick and easy to use and they contact you regularl... See more

Company details

  1. Book Store

Information provided by various external sources

THE SMARTEST WAY TO BUY AND SELL BOOKS


Contact info

4.9

Excellent

TrustScore 5 out of 5

984 reviews

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Rated 3 out of 5 stars

A trustworthy straightforward process

A trustworthy straightforward process. However, Fatbrain do not always offer very good prices for their buy backs and the process can be a bit slow. My parcel arrived at the warehouse a good number of days before it was actually processed. Having said that, they do accept books that other sites do not. So so long as you do not need the money in a hurry, this is a good company to use. I would recommend them with the above proviso.

23 November 2017
Unprompted review
Rated 5 out of 5 stars

Quick and easy service

Best price offered for selling books
Easy posting system
Quick service
Made you aware when the books had been received by them
Money was sent extremely quickly after the books had been received by them

9 November 2017
Unprompted review
Rated 2 out of 5 stars

The minimum for trade of £15 is too …

The minimum for trade of £15 is too much. You should reduce it to £5.

4 November 2017
Unprompted review
FatBrain.co.uk logo

Reply from FatBrain.co.uk

Fatbrain have just recently updated the buyback minimum trade amounts from £15 to £8 to make it easier for our customers to complete a trade.

We appreciate your feedback and business.

Rated 5 out of 5 stars

Amazing service!

Overall this service has been fantastic and I would highly recommend it to anyone wanting to make some money or get rid of old items. The service is quick and easy to use and they contact you regularly with updates and advice throughout the process. I am extremely pleased with the outcome of this sight and I am highly likely to use again.

24 October 2017
Unprompted review
Rated 5 out of 5 stars

Sold my old textbooks with fat brain

Sold my old textbooks with fat brain. It was really simple and was instructions were clear. The offer for my books was maybe not as high as what I thought they were worth, however fatbrain did offer the most for them out of all similar sites. Would definitely recommend!

23 October 2017
Unprompted review

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