FatBrain.co.uk Reviews 984

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service. Easy to use website and instant response so you can make your decision. Straightforward collection arrangements and quick turnaround on payment. It would be good if you could add more... See more

Rated 5 out of 5 stars

I have never experienced any problems with this service. The submit process is straightforward. There are lots of drop off points available. Timely and regular emails are sent to update on progress. M... See more

Rated 5 out of 5 stars

A great buy back service offering more than other buy back services. Sending the books was really simple using my local Esso garage and the cheque came 4 days after sending them. There was a slight hi... See more

Rated 5 out of 5 stars

Overall this service has been fantastic and I would highly recommend it to anyone wanting to make some money or get rid of old items. The service is quick and easy to use and they contact you regularl... See more

Company details

  1. Book Store

Information provided by various external sources

THE SMARTEST WAY TO BUY AND SELL BOOKS


Contact info

4.9

Excellent

TrustScore 5 out of 5

984 reviews

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Rated 5 out of 5 stars

Very good site to use to get great…

Very good site to use to get great quality books. Competetively priced which I liked. Was the cheapest on the markey for the book I needed. Very fast delivery within 4 working days with a good delivery company. Would definetly recommend using this site to others. Great service.

4 March 2018
Unprompted review
Rated 5 out of 5 stars

Great service.

These guys are efficient (which doesn't necessarily mean fast!) and trustworthy.

I will use them in the future (without any hesitation).

1 March 2018
Unprompted review
Rated 5 out of 5 stars

Academic Nursing book

Delivered on time as stated in original order confirmation
Reduction in price good value
Very good customer service

27 February 2018
Unprompted review
Rated 5 out of 5 stars

Good value for money

Good value for money, saved nearly £5 over another well known internet shopping site. Very prompt delivery. My only disappointment was not being able to buy all my text books from Fat Brain

26 February 2018
Unprompted review
Rated 1 out of 5 stars

Something Smells Extremely Bad - And I'm Not Having Fish For Dinner!

Spent about 3 days scanning books. The maximum they ever offered was 10p per book, with a threshold of £8.00 before you could finalise the sale.

Guess what? There is a maximum of 50 books per order, after that you can't add anymore. However at 10p per book 50 books is only £5! What genius thought that one up? How are you ever supposed to get to the threshold with these kind of offers? Surely the order could be split between several boxes to at least allow sellers of 10p books to actually reach the minimum threshold for a sale?

Yes, I am sure someone from Fatbrain will be along in a minute to say that I could not reach the threshold was because I was scanning the wrong sort of books and they could only offer 10p in order to recycle them or some such. They must do an awful lot of recycling. But my daughter has just finished her National 5 public exams and so I had a whole load of practically new High School textbooks for Geography, History, Maths, Chemistry, English, Biology and so on which they also only offered 10p for. Also past papers and success guides. Again just 10p each. And for Higher Geography she accidently bought 2 of the same textbook for £7 each on Amazon and again just 10p offered - for a current brand new and unused textbook being sold on Amazon for £7. £1 or £2 I could understand - but 10p?!!

Someone at Fatbrain needs to have a good long think about their thresholds. At We Buy Books it is just £5.00. I find it extremely suspicious that the threshold is set above what is possible to achieve given the average offer price of 10p and the maximum of 50 books per order. This way they can be seen to be offering for books without actually buying very many.

21 February 2018
Unprompted review
Rated 5 out of 5 stars

Stress free way to sell your unwanted books

Stress free way to sell your unwanted books. I was offered a price which I accepted and parcelled up the books which I took to a local pick up point. A few days later I received a cheque for the price I was offered. Good communications and a trustworthy service. I would use it again and can recommend it

20 February 2018
Unprompted review
Rated 4 out of 5 stars

Pretty good overall

Pretty good overall

Although my books were annotated heavily so i got about half of the price they quoted, everything else was definitely smooth- good service.

14 February 2018
Unprompted review

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