Fasttrack Airport Parking Reviews 

418
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Fast track/Avistar Airport parking has left me and my family waiting for extended periods of time on more than one occasion. The final straw was a 50 minute wait on an icy rain soaked night. During th... See more

Rated 1 out of 5 stars

ABSOLUTELY THE WORST PARKING COMPANY!!! I booked, prepaid & received a confirmation email for my reservation but when I arrived to park I was told that they would not take my car because they overboo... See more

Rated 1 out of 5 stars

This was the worst experience in my life,arrived today 2am Paid fast track Was with grandkids two is autistic had landyards on fasttrack guy said there not allowed to ware them in airport another... See more

Rated 1 out of 5 stars

Terrible experience from beginning to end. Warning: DO NOT PARK HERE! I would give 0 stars if I could. It's cheaper but not worth is. Service is terrible, cars get broken into, the wait is 30-45mins.... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

418 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(418)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Have used FastTrack/Avistar for 10 years…

Have been using FastTrack/Avistar for over 10 years now as my wife is flight attendant and I fly often. Generally they are okay but often the wait to get picked up is quite delayed....especially while waiting on the shuttle at the airport. my longest wait was 45minutes. I also wish they would put some importance on paying customers, instead of only catering to the airport employees.

7 March 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast transfers and the workers are friendly. I always use Avistar/Fasttrack when traveling.

28 February 2018
Unprompted review
Rated 1 out of 5 stars

It's cheap...and that's about it.

The only reason I continue to park here is because it's so cheap. I have been using this lot for over 5 years. The potholes are giant and have never been fixed. I no longer see people parking in the sides of the ramp up to the actual lot, so that's good. Sometimes I have to wait more than 10 min to get picked up from my car, and often the drivers will circle the lot many times before we actually head to the airport. And when getting picked up from the airport I have waited over 30 min MANY times before a bus arrives.
Some drivers are very nice and helpful - loading and unloading my suitcases - and I try to give a tip to those as I appreciate their help. There are others who play inappropriate music on the drive, talk or text on their phone, and one driver who put the bus in park at a light and watched a video on their phone.
As I previously stated, I only park here because it's so cheap and you get what you pay for. I have to make sure to factor in all this additional wait time when traveling. I would NOT recommend this lot to anyone.

28 February 2018
Unprompted review
Rated 4 out of 5 stars

Great value

Great value. I wish you had an awning or a cart service for rainy day arrivals

28 February 2018
Unprompted review
Rated 4 out of 5 stars

Good but...

Everything is good at Fasttrack Parking except their pick up at the airport. You can see 5 to 7 other vehicles from other parking lots arrive while you're waiting on just one. The drivers are helpful and friendly.

28 February 2018
Unprompted review
Rated 5 out of 5 stars

Recommended Place!

Lots of space open. Seemed to be a safer area. Shuttles ran fast and the drivers were careful and very nice.

28 February 2018
Unprompted review
Rated 4 out of 5 stars

The service has always been good

The service has always been good, very personable and the shuttle buses are clean and comfortable. The driver is always helpful in loading my luggage on and off the shuttle bus (I always do tip them). My only complaint and I know they seem to be in the process of renovating their site, is the parking lot itself, it needs to be resurfaced badly. It has been difficult at times to even be able to tell what the number is of my parking spot and the others around me to be even be able to count to my spot. There are a lot of pot holes throughout the parking area as well. But the service has always been excellent! I have been parking at this lot for over 25 years, it had been under another company earlier on.

2 January 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look