I have been a Customer for 5 years now and have been through two moves at that time and always took fastspeed and he router with me to the new apartment. Customer service has been stellar even when th... See more
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See what reviewers are saying
Called to cancel due to moving home, but Aykut helpfully checked the new address and set everything up for an easy move instead
Great customer service, less great web page Very helpful customer service, fast, friendly and efficient, thank you Ayah. Negative aspect nonetheless, concerning the web resources: the process... See more
Company replied
Hello FastSpeed Internet Team, I would like to express my sincere appreciation for your employee Ayah. She provided exceptional service, showed professionalism, and was extremely helpful thr... See more
Company replied
Company details
About Fastspeed
Written by the company
Fastspeed
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Bedste kvalitet, pris og kundeservice!
Written by the company
- Fastspeed - Danmarks førende internetudbyder
- Siden etableringen og lanceringen af Fastspeed, har vi altid fokuseret på at gøre det RIGTIGE for kunderne og levere det, som kunderne vil have! Det betyder, at vi hver dag arbejder for, at du får Danmarks bedste internet til den billigste pris, med den suverænt bedste kundeoplevelse og service.
Contact info
Bygmestervej 10, 2. tv., 2400, København NV, Denmark
- 89873700
- kundeservice@fastspeed.dk
- fastspeed.dk
Fastspeed - DKs ultimative internet
4.8
Excellent
51K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great experience
18 March 2026
Reply from Fastspeed
Hello Rubayet
Thank you for your great review and the 5 stars ⭐
We’re very happy to hear that you had a great experience with us.
We appreciate you taking the time to share your feedback!
//August
Kind and helpful Sofia
I have spoken with Sofia for change of address and offer, she was very helpful and answered all my questions
18 March 2026
Unprompted review
Reply from Fastspeed
Hello Vale
Thank you for your great review and the 5 stars ⭐
We’re glad to hear that Sofia was able to assist you with your change of address and offer, and that all your questions were answered.
We really appreciate you sharing your positive experience!
//August
I had some issues activating the…
I had some issues activating the internet at my new place over the weekend and I called customer service monday morning as soon as they opened. I was assigned to Mohamadreza who provided one of the best customer service/support I have ever experienced in Denmark. 10/10 experience and I can highly recommend.
16 March 2026
Unprompted review
Reply from Fastspeed
Hi Namin, thank you for the 5 stars! ⭐
We’re very happy to hear that you had such a great experience and that Mohamadreza was able to help you get everything up and running 🙌
Thank you for taking the time to share your experience 🙏
//Laura
Reply from Fastspeed
Hej Hari,
Thank you so much for your review. We’re thrilled to hear that you received excellent support and that our team was quick and helpful. I’ll make sure your kind words are passed on.
//August
Muhammed the man
14 March 2026
Reply from Fastspeed
Hej Nicolas
Thank you very much for your 5-star review! We’re really happy to hear that you had a great experience, and especially that Muhammed made a good impression. I’ll make sure your kind words are passed on to him.
Thanks for taking the time to share your feedback. ⭐
//August
Thank you Sofia for quickly enabling…
Thank you Sofia for quickly enabling our internet connection at home before the final date for activation :) Really appreciated!
13 March 2026
Unprompted review
Reply from Fastspeed
Hej Georgios,
Thank you very much for your 5-star review! We're really happy to hear that Sofia was able to help get your internet connection up and running earlier than expected. I’ll make sure to pass on your kind words to her – I’m sure she’ll really appreciate it.
Thank you for taking the time to share your experience with us 🙂
//August
oliver was great and very helpful!
12 March 2026
Reply from Fastspeed
Hi, thank you for your review ⭐
We’re glad to hear that Oliver was great and very helpful 🙌
Thank you for taking the time to share your experience with us 😊
//Laura
Had an issue with date of internet and…
Had an issue with date of internet and received quick support. Especially operator Nicklas was listening carefully to my concern before providing solution.
12 March 2026
Unprompted review
Reply from Fastspeed
Hi Muzaffar, thank you for your review ⭐
We’re glad to hear that you received quick support and that Nicklas listened carefully to your concern before providing a solution 🙌
Thank you for taking the time to share your experience with us 😊
//Laura
conversation with Aykut
I had the conversation with Aykut. He quickly solved my issues with the wifi router.
12 March 2026
Unprompted review
Reply from Fastspeed
Hej Tamara, thank you for your review ⭐
We’re happy to hear that Aykut was able to quickly help you and solve the issue with your WiFi router 🙌 It means a lot to us that you received the help you needed.
Thank you for taking the time to share your experience with us 😊
//Laura
Very good collaboration
Very good collaboration. The operator's experience led to a very quick resolution of the situation. Very good quality internet. I recommend with all confidence
11 March 2026
Reply from Fastspeed
Hello,
Thank you very much for your 5-star review. We're really happy to hear that you had a good collaboration with our operator and that the issue was resolved quickly. It's also great to know that you're satisfied with the quality of your internet.
We truly appreciate your recommendation and that you took the time to share your experience.
//August
Excellent customer service .
11 March 2026
Unprompted review
Reply from Fastspeed
Hi Divya,
Thank you for your review ⭐ We’re so happy to hear that you had an excellent customer service experience 😊 Your feedback means a lot to us 🙌
//Laura
Reply from Fastspeed
Hi Rachel
Thank you for your review ⭐ We’re thrilled to hear that you found our service super responsive, fast, and supportive 😊 It means a lot to us to know you had a perfect experience 🙌
//Laura
Straightforward and clear service.
Straightforward and clear service. Jamie was kind, helpful, and made the call easy to follow in English
11 March 2026
Unprompted review
Reply from Fastspeed
Hi Taras,
Thank you so much for your 5-star review! We’re delighted to hear that Jamie was kind, helpful, and made everything clear and easy to follow in English. Your feedback means a lot to us.
Wishing you a great day!
//August
Reply from Fastspeed
Hej Jamal,
Mange tak for din flotte anmeldelse og de 5 stjerner ⭐
Det er dejligt at høre, at du oplevede vores support som nem at kommunikere med, og at du blev guidet klart trin for trin. Vi værdsætter, at vores kunder får en enkel og forståelig oplevelse.
Hav en rigtig god dag.
//August
Reply from Fastspeed
Hi Azlan, thank you for your review 😊⭐
We’re so glad to hear that Mira was really helpful and that you had a positive experience 🙌 I’ll make sure to pass your kind words on to her.
Thank you for taking the time to share your experience.
//Laura
Great customer service with technical…
Great customer service with technical and human questions ❤️
1000 Tak, Toqeer 🤌
9 March 2026
Reply from Fastspeed
Hi Olga, thank you for your review 😊⭐
We’re so happy to hear that you had a great experience with our customer service and that Toqeer could help with both technical and human questions, I’ll make sure to pass your kind words on to him 🙌
Thank you for taking the time to share your experience.
//Laura
Immediately my issue was understood and…
Immediately my issue was understood and solution was given.
9 March 2026
Unprompted review
Reply from Fastspeed
Hi Vijay,
Thank you so much for your review! We’re glad to hear that your issue was understood right away and that a solution was provided quickly.
//August
I have talked with Jonas regarding my…
I have talked with Jonas regarding my internet activation. If its possible to make my activation earlier and Jonas gladly did it.
9 March 2026
Unprompted review
Reply from Fastspeed
Hi Iv,
Thank you so much for your review! We’re glad to hear that Jonas could help you and even move up your internet activation. It’s great to know we could make the process easier for you.
//August
very helpful agent
very helpful agent, who explained all that was required to be done. Im leaving Denmark in 3 weeks so always appreciate having clear instructions and process making my busy life so much simpler!
9 March 2026
Reply from Fastspeed
Hi Jonathon,
Thank you so much for your review! We’re glad to hear that our agent could provide clear instructions and make the process easier for you, especially with your busy schedule before leaving Denmark.
//August
Excellent service from Mira
Excellent service from Mira! So fast to help, impressive customer service
9 March 2026
Unprompted review
Reply from Fastspeed
Hi Douglas,
Thank you so much for your review! We’re thrilled to hear that Mira could help you so quickly and provide impressive customer service.
//August
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