FastInfo Class Reviews 4,149

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching techniques and supportive approach, which helps build confidence and improve skills. Many people highlight the positive user experience, noting the engaging classes and clear guidance provided by the teachers. However, some customers were dissatisfied with the customer service and the overall service quality, mentioning issues with disorganized lessons, unprepared teachers, and inconsistencies in service delivery. Concerns were also raised regarding refund processes.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise teachers like Sonia, Paul, Abantika,... See more

User experience

People report positive experiences with the user experience. Many customers praise the teachers, describing... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Service

Consumers find service to be ambiguous. Many reviewers express significant dissatisfaction, citing... See more

Refund

Customers express significant dissatisfaction regarding refunds. Many report that despite multiple requests,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

I am taking Spoken English classes for last one month. My teacher is Anwesha Debnath.She teaches well and encourages us to speak.I am looking forward to learn more in coming days. Mamta Singh.

Company replied


Company details

  1. Educational Institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nice guidance

Nice guidance

26 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Your saport is very good

Your saport is very good

26 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Excellent communication skills

Just so good to communicate

26 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

good comineshan

26 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Rajesh Kumar Sandhibigraha

Morning shows the day

26 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Very supportive

Very supportive

23 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Nice communication

Nice communication

24 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

very good

good experience very helpful

24 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

It is helpful

It is helpful

23 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 4 out of 5 stars

Trainer Name:- Jayanta Pal

Trainer Name:- Jayanta Pal
Here I'm writing my experience with Jayanta Pal and FastInfo classes the platform is very good for extend your English communication skill also Jayanta pal tutor is very nice by nature and he is give opportunity to everyone in class to speak and share thought, And FastInfo staff also very supportive in class schedule and other support
Thank you

23 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

He is good man

23 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 4 out of 5 stars

Jayant Pas sir as an english spoken trainer is excellent.

Jayant Pas sir is excellent.he is taking the class regularly and magnificiently.i have leart a lot from him.his approach and teaching is quite good.his class is very fruitful .i have learnt a lot from him.as a person he is very nice.
thank y

18 September 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 4 out of 5 stars

A heartily thanks to our respected sir…

A heartily thanks to our respected sir Jayanta Pal,
This is the time Iam waiting eagerly everyday. Iam learning speaking skills, and sir is helping us in a very good and soft way. He is giving us daily life experience topics and preparing us for future. I like his teaching methods and motivating methods too.
Thanks to our sir and fast info team.

18 September 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 3 out of 5 stars

Firstly I would say Thanks to Jayanta…

Firstly I would say Thanks to Jayanta Pal sir...uh are an excellent teacher wid a structured course..you always encourage us to take initiative in conversations, Role play, Presentation, Debates...A patient, understanding,kind nd friendly teacher who motivate us all the time...I'm so grateful for everything sir 🙏

22 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

It seems as per Star Rating (You have given 3 Stars), you are not completely satisfied with the services provided. Request you to share your FIC ID / registered contact number, so that we can connect with you & resolve your concern on priority.

Best regards
Fastinfo Class Team

Rated 5 out of 5 stars

It was good very helpful and polite...

22 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 3 out of 5 stars

Smita is good girl

Smita is good girl

22 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

It seems as per Star Rating (You have given 3 Stars), you are not completely satisfied with the services provided. We never wanted you to have such an experience. We assure you that we are working hard to provide you with the best experience. We have checked your case and highlighted it to the concern team. They will get back to you at the earliest and assist you accordingly.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Nice guidance

Nice guidance

22 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

BETTER FEEDBACK

21 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Nice commnication

21 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Very good classes and our Teacher Sir…

Very good classes and our Teacher Sir Jayanta Pal very good teach English every class, good support everyone Thank you so much sir and class..

21 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

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