FastInfo Class Reviews 4,149

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching techniques and supportive approach, which helps build confidence and improve skills. Many people highlight the positive user experience, noting the engaging classes and clear guidance provided by the teachers. However, some customers were dissatisfied with the customer service and the overall service quality, mentioning issues with disorganized lessons, unprepared teachers, and inconsistencies in service delivery. Concerns were also raised regarding refund processes.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise teachers like Sonia, Paul, Abantika,... See more

User experience

People report positive experiences with the user experience. Many customers praise the teachers, describing... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Service

Consumers find service to be ambiguous. Many reviewers express significant dissatisfaction, citing... See more

Refund

Customers express significant dissatisfaction regarding refunds. Many report that despite multiple requests,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

I am taking Spoken English classes for last one month. My teacher is Anwesha Debnath.She teaches well and encourages us to speak.I am looking forward to learn more in coming days. Mamta Singh.

Company replied


Company details

  1. Educational Institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thanks to Mr. Harkumar Hira for His Support

Mr. Harkumar Hira has been very supportive throughout, and I really appreciate his help.

17 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Nyc to talk ☺️

17 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Thanks to fastinfoclass

17 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Nice class Fastinfo team

17 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Till the date didn't get idea .Now I am…

Till the date didn't get idea .Now I am going to join the classes , after that I will give my feedback.
But whatever information is given to me is more important for me . Mr.Anshal Maksood provided me valuable information .So thanks sir

17 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

I'm satisfied with Harkumar Hira for…

I'm satisfied with Harkumar Hira for giving me the information

16 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

SERVICE IS REALLY FAST AND Anshaal…

SERVICE IS REALLY FAST AND Anshaal Maqsood has explained me every details very clearly without taking long time. conversation was quite specific.

15 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

good(poulami ghosh)

15 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

Online Spoken English class review

I am taking Spoken English classes for last one month. My teacher is Anwesha Debnath.She teaches well and encourages us to speak.I am looking forward to learn more in coming days.
Mamta Singh.

15 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

BATCH NO

BATCH NO : ADV 318
TRAINER : MAUSUMI SEN
IT WAS GREAT TO BE TAUGHT BY SUCH A PROFOUND TEACHER. HIGHLY ENJOYED HER ENGAGING CLASSES AND EXPLORED NEW THINGS..

14 May 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

BAD CUSTOMER SERVICE

I joined the Fast Info online class for drawing for my child. While the teachers seem good, the overall experience has been very disappointing due to poor customer service. After making the payment, it took a long and frustrating process to arrange the correct class. First, they assigned a Hindi-speaking tutor, which wasn’t suitable for us. Then, they placed my child in an advanced drawing class, even though I had requested a basic level. Despite multiple follow-ups, it has now been two weeks since payment, and the issue is still not resolved.

Very poor coordination and lack of responsiveness. I will not be recommending this service to anyone

Sumeesha
Student ID : 1355800

29 April 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We sincerely regret the inconvenience you have encountered and fully acknowledge the importance of your concern. Please be assured that we remain committed to delivering the highest standard of service.

We have reviewed your case and escalated it to the relevant team and is being addressed with utmost priority. Our team is actively working on the matter and will connect with you within 24 hours to provide updates and guide you toward a resolution.

We truly appreciate your patience and understanding as we work to resolve this issue at the earliest.


Best regards
FastInfo Class.

Rated 1 out of 5 stars

Gays galti se bhi classic join mat…

Gays galti se bhi classic join mat karna
Mere sare pese dub gye
Ye log pese bhi nahi vapas karege agar ak bar payment ho gya fir

Bohat hi kharab quality he class ki
Is se ache aap ko YouTube pr acha sa Sikh ne ko milega free me

Phone me aap ko ache se samjhayega pr class me bilkul alag experience ho ga
Ap ko phone me galat information de ge joining discount dikha kr fasa lege
Bhai or behno
Khush recording video nhi milege agar class miss huvi to khatam
Mera bs yahi kehna he ki aap galti mat karna or koy kr raha he to use roko ye bohat Bada scam he khuch Sikh ne ko nahi milega

Baki aap ki marji

15 April 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We deeply regret that you had this experience. Please rest assured that we are committed to providing you with the best service. We have reviewed your case and escalated it to the relevant team, who will reach out to you with updates and assist you promptly.

Best regards
FastInfo Class.

Rated 5 out of 5 stars

It's absolutely Fantastic

It's a really very great experience..The teacher--Suchandra Pal is very compatible and her explanation makes the student feel very comfortable to communicate..

My child -Valiqa Zahid -(batch time :- 7pm on Tuesday, Thursday, Saturday)can communicate and co ordinate in a very smoothly and understands her drawing skills in a better way..

10 April 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

My daughter krithi is attending…

My daughter krithi is attending fastinfo drawing classes from 2 months.Teacher Suchandra paul is teaching very well.If we absent the class also next day she will explain the before class portion.My daughter enjoying the classes.Thank you Ma’am.

2 April 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Very bad experience with fast info class,they have done the froud with me

They have taken the money but after so many reminders also not provided the class

29 January 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We regret that you had this experience, and we assure you that we are committed to providing the best possible service. Please share your registered contact number or FIC ID so that we can reach out to you and work towards resolving the issue.

Best regards
FastInfo | FastInfo class team

Rated 1 out of 5 stars

Terrible Service and Unprofessional Behavior

I had an extremely disappointing experience with this service. The staff displayed poor communication skills and were aggressive in pushing for additional payments under the guise of a "Spoken English Course." I was charged 1541 Rupees, but the course was not as promised. When I requested a refund, they refused to process it.

I strongly recommend avoiding this service and opting for reliable platforms like Udemy, Coursera, or EduX instead.

23 March 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,
We regret that you had this experience, and we assure you that we are committed to providing the best possible service. Please share your registered contact number or FIC ID so that we can reach out to you and work towards resolving the issue.
Best regards
FastInfo | FastInfo class team

Rated 1 out of 5 stars

I am highly disappointed by fastinfo…

I am highly disappointed by fastinfo classes as there is so much technical issues many times and student is unaware of what is happening. And fastinfo should allow to give refund if the student wants to discontinue the class. Worst of worst online classes
I've ever seen

19 March 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,
We regret that you had this experience, and we assure you that we are committed to providing the best possible service. Please share your registered contact number or FIC ID so that we can reach out to you and work towards resolving the issue.
Best regards
FastInfo | FastInfo class team

Rated 1 out of 5 stars

Aman Maskeen is a big Scammer

Aman Maskeen is a big Scammer. Never invest even 1 rupee in his course. The 5 star ratings and reviews you're seeing are all given by his team using different accounts and names. It's a trap.
In the webinar you may have seen that many were messaging like "Yes I'm excited", "I can't believe how less the price is", "I'm paying in 2 minutes". "Paid...paid...paid...", "You are the best sir"... These all messages and comments are posted by his team.
Also they will say "if the course doesn't meet your satisfaction we will refund the money". They are lying. They will never return your money, will block your call and ignore your mails.
Hope you understand.

13 March 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,
We regret that you had this experience, and we assure you that we are committed to providing the best possible service. Please share your registered contact number or FIC ID so that we can reach out to you and work towards resolving the issue.
Best regards
FastInfo | FastInfo class team

Rated 1 out of 5 stars

Please guys never join classes on this…

Please guys never join classes on this platform becouse of they are cheaters. I visited at fastinfo website after their councellor call me and I pay amount after that some other person call me this is basic course and I need advance course Then I told him return my fees but they denied to return.

21 February 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We regret that you had this experience, and we assure you that we are committed to providing the best possible service. Please share your registered contact number or FIC ID so that we can reach out to you and work towards resolving the issue.

Best regards
FastInfo | FastInfo class team

Rated 1 out of 5 stars

Student id is 1312962 Name is Manoj

Student id is 1312962 Name is Manoj , and I am ready for your next excuse, still you are not reverting on my mail nor phone , your sales executive blocked my number, his name is Abhishek Joshi, also I had sent you approximately 20 mail but not getting any response from your side, teaching quality is very poor, kindly arrange a refund asap, since last month fastinfo making a false statement, no have not allocated any trainer till now, every time they give us a new timeline, they also not responding on mail nor call back,

12 March 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Client,

We deeply regret that you had this experience. Please rest assured that we are committed to providing you with the best service. We have reviewed your case and escalated it to the relevant team, who will reach out to you with updates and assist you promptly.

Best regards
FastInfo | Online Legal India

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