Fastfilings Reviews 794

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the efficient and easy user experience, noting that processes are handled smoothly and promptly. However, some customers also noted issues with communication between departments, requiring them to resubmit information. A few people were dissatisfied with the lack of customer service or felt that the company charged for services that could be obtained for free, leading to concerns about the value for money or pricing practices.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers appreciate the efficiency and speed, with... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and responsive... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the helpfulness,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more

Rated 5 out of 5 stars

I turned to Fast Filings to help me get documentation I needed to close an on-going subscription with Zen Business. Fast Filings was so much easier and more responsive than Zen Business! Such a plea... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

794 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

SCAM Operation – Avoid FastFilings at All Costs

I placed an order with FastFilings on September 20th to obtain a New York Sales Tax Permit. As of October 20th, I have received nothing.

Their email responses are generic and unhelpful — they cite “processing times” and “government delays,” but the State of New York typically issues this permit within days when filed directly through the official portal. FastFilings adds no value; they simply take your money and vanish behind automated replies.

After researching further, I found dozens of similar complaints on the BBB and Trustpilot — consistent stories of unfulfilled orders, misleading claims, and refund refusals. The positive reviews appear suspiciously fake and templated.

For anyone reading this:
✅ File your permits directly through your state’s official site.
🚫 Do not give FastFilings your payment information.
💳 I’ve filed a dispute with my Credit Card company and reported them for deceptive business practices.

And before FastFilings posts their predictable reply — claiming they “don’t have this customer on file,” or that I must have “bad credit,” a “negative filing,” or “failed to respond to emails” — let me be clear: my order was placed under my real legal name, and I have complete documentation of the transaction, payment, and correspondence to prove it. I’m using my public name here for privacy. None of their usual excuses apply. The truth is simple: this company routinely fails to deliver the services it promises, then attempts to discredit legitimate customers rather than resolve their complaints.

19 September 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

The hangup on this person's order was that we needed some clarification on the business name for his permit. We emailed him, and did not get a response. He told us that the email went into his spam folder. He was very, very angry about this and demanded a refund, so we gave him a refund.

Keep in mind all of the reviews we are have real. We have an A+ rating with the BBB. We have thousands and thousands and thousands of 5 star reviews, and our review average is quite high.

We want to help every customer we can, but the things this customer are suggesting are flat out false.

Rated 5 out of 5 stars

Julie was very efficient and helpful

Julie was very efficient and helpful. I really appreciated her help.

17 October 2025
Unprompted review
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Reply from Fastfilings

Hi Kurtis,

We appreciate you taking the time to leave a review and thank you for the kind words about Julie. She is the best, isn't she??

If you need anything in the future you know how to reach us!

-The Fast Filings Team

Rated 5 out of 5 stars

Seamless, and excellent turnaround time

Julie was extremely helpful
and kept me fully updated on the status of my filing through the application process. My experience was seamless and I highly recommend! I truly did not have to worry about a thing the entire process was handled in a timely and efficient manner which was extremely helpful for me as a small business owner.

16 October 2025
Unprompted review
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Reply from Fastfilings

Hi Margaret,

Thank you so much for taking the time to leave a positive review for Fast Filings. We are a small business and these reviews help SO much. We are eager to help you in the future!

-The Fast Filings Team

Rated 5 out of 5 stars

GREAT experience

This was an amazing experience. I filled out the required information, paid my fee, and my permit was delivered TODAY!! Thank you Fastfilings.com.

16 October 2025
Unprompted review
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Reply from Fastfilings

Jaque - on behalf of the entire fastfilings.com team, we really appreciate you leaving us such a positive review. I am so glad we exceeded your expectations and hope we can do so again in the future!

-The Fast Filings Team

Rated 5 out of 5 stars

Fastfilings was the right company for the job

Fastfilings was a great help in settling a tax issue and dissolving my llc. I was kept informed every step of the way. Recommended.

15 October 2025
Unprompted review
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Reply from Fastfilings

Hi George! Thank you so much for the positive review! On behalf of the Fast Filings team, thank you!! We hope to help you again in the future.

-The Fast Filings Team

Rated 5 out of 5 stars

They were awesome

They were awesome! I was struggling to dissolve my LLC fully and they handled everything at a reasonable price.

15 October 2025
Unprompted review
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Reply from Fastfilings

G - thanks so much for the review! Fast Filings is a small business and you leaving us this positive review is such a massive help!

Thank you again,

-The Fast Filings Team

Rated 5 out of 5 stars

Delivered as Promised

I needed fast service without taking up my time and fastfilings delivered.

15 October 2025
Unprompted review
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Reply from Fastfilings

Hi Jack,

Yes, "Deliver" is our middle name. The legal name of our business is actually is Fast Deliver Filings.

Jokes aside, thank you so much for taking the time to leave a review. It really means a lot.

-The Fast Filings Team

Rated 5 out of 5 stars

Wonderful company!

They were quick to reply! They processed everything super fast and Julie was heaven sent and so very helpful. I absolutely will utilize this company agsin!

1 September 2025
Unprompted review
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Reply from Fastfilings

Hi Melody-Rae

Thanks for the kind words about Julie. But honestly at this point we are getting a bit tired of all the positive reviews that mention Julie.

I am just kidding! Julie is an absolute rock-star and we are so glad she is on our team and that so many customers love her!

In all seriousness, we really appreciate you leaving a review

-The Fast Filings Review Team

Rated 5 out of 5 stars

Great Experience 👍

Fastfilings did a great job at getting my business sellers permit done within a timely fashion. Great communication as well throughout the whole process. I recommend this company!

8 October 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Tyrone, thanks for the review! Much appreciated!

-The Fast Filings Team

Rated 5 out of 5 stars

it was exceptional

it was exceptional. The communication was great and it was super fast, easy, and affordable. My contact "Shari" was excellent. I will recommend them to other companies

8 October 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Thanks for the review Richard! Shari is great, right??

We really appreciate you leaving such a great review,

-The Fast Filings Team

Rated 5 out of 5 stars

I was able to bring y account up to…

I was able to bring y account up to date quickly and easily with Julie’s assistance. Thank You Julie!

6 October 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Thanks Carlyle! We really appreciate the positive review, and really appreciate you mentioning Julie by name. On behalf of the entire Fast Filings team, thank you!

-The Fast Filings Team

Rated 5 out of 5 stars

Shari T

Shari T. provided excellent service and communication. All questions were answered in a timely fashion.

17 September 2025
Unprompted review

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