Fastfilings Reviews 797

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the efficient and easy user experience, noting that processes are handled smoothly and promptly. However, some customers also noted issues with communication between departments, requiring them to resubmit information. A few people were dissatisfied with the lack of customer service or felt that the company charged for services that could be obtained for free, leading to concerns about the value for money or pricing practices.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers appreciate the efficiency and speed, with... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and responsive... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the helpfulness,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more

Rated 5 out of 5 stars

I turned to Fast Filings to help me get documentation I needed to close an on-going subscription with Zen Business. Fast Filings was so much easier and more responsive than Zen Business! Such a plea... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

797 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super fast and polite

Super fast and polite. Very rare in customer service nowadays. I'm very pleased with how cordial the interaction was. Thank you so much.
All the best,
Ralph Cilento

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Stole my money from bank

This is my summary of what I experienced I could have wrote a long review but I just summarized what I went through.
• The customer claims they were scammed by a Fast filings appearing as a government agency in Google search results for a sales permit.
• They were charged $283.85 instead of an expected $40, and despite immediately filing a claim with the company and their bank, they were denied a refund.
• The customer highlights the company's lack of a phone number for support, relying solely on email, and alleges they provide no services while stealing money.
• The user claims Fast Filings charged them $283.85 for a DBA service that can be done for free online.
• They only agreed to a hard copy but were charged the full amount.
• The user states they received no services or mail from Fast Filings, despite paying, and believes the company is fraudulent, scamming others by charging for free government services.
• Their bank refunded the money to Fast Filings, leaving the user with nothing.

7 January 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

If you need help with something, feel free to contact us anytime at orders1@fastfilings.com. I've sent you a request for information - please reply so we can contact you and resolve whatever the issue. This info and review doesn't make sense as we don't do DBA services.

Rated 5 out of 5 stars

I applied for a sales license on dec…

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick - it asked me for my basic info related to newyork sales license which took me 2-3 mins to fill and i was doubting myself if i made the right choice with this website but such smooth process and minimum work needed at my end made it all so worth.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service.

100% would use them again if needing to dissolve an LLC. The process was super seamless and my LLC was dissolved instantly after following their instructions. 10/10 would recommend to use them for any of their services.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Stay away!!!

Stay away and do your research when working with companies like these. They have absolute no customer service or an understanding.

I got the correct company! You can’t even give a phone number as you don't answer the line!

13 December 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

I think this person is confusing us with another company. Customer service is all we do. We respond quickly to all inquiries and are here to help. If you read the other reviews you'll see they all mention our great customer service. Feel free to contact us anytime at support@fastfilings.com. We don't have a phone number and we don't have phone support. All support is through email or through our ticketing system and we respond very very quickly.

Rated 5 out of 5 stars

Frustration-free experience

I signed up for this service needing to dissolve my business before the new year and they promptly emailed instructions before emailing about completion. Easy, quick and professional experience from start to finish. Would recommend!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Very confusing and Misleading service

If your willing to pay them and then do all the work for a DBA then go ahead and do it. You pay a fee and it is very confusing and misleading. I thought that you pay them to file from start to finish. Meaning, other than getting your page notarized, that they file everything including the posting in the paper for FBN and your FBN is done and shows up in the mail. They don't, they send you what you could have done for free, So download your docs for free and do it yourself. Very misleading. Would not use again. They need to have wording that says exactly what they do, like we just fill out 1 page, but you do everything else.

23 December 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Michael, sorry for any confusion. But keep in mind we outline in crystal clear detail that our DBA service is one where we prepare and fill out all of your DBA application forms and deliver them to you, and nothing more. We outline this very, VERY explicitly. It sounds like you somehow didn't read the clear service description you confirmed you read. I am sorry to hear that, but obviously that isn't our fault.

Rated 5 out of 5 stars

Very pleased with fastfilings.com

Very pleased with fastfilings.com. I used them for a business dissolution. After my initial inquiry, the communication was very rapid and very friendly. After the transaction have been completed, I received further communications to keep me looped in to the process. Very happy with the great service and will certainly use them again. Many thanks.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast Filings provided excellent and…

Fast Filings provided excellent and efficient service. The process was smooth, clear, and handled very quickly. Their team was professional and responsive, and everything was filed correctly without any issues. I highly recommend Fast Filings for anyone looking for reliable and fast business filing services.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

I typed in Texas sales permit on google and Fast Filings INC. was on top of the page. It was a paid for sponsor link, its not part of the Texas State Comptrollers. I paid $143.00. I immediately went to my email to print out the receipt. And then I went to my the Texas Comptroller page and saw the form I needed was free. I immediately tried to email confirmation fast filings and call 888-977-9895, email and number not working.***FRAUD***

12 December 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Yes, we do have sponsored links and we are very, very clear that we are a private service. Our email is working just fine. That phone number you provided is not ours, I am unsure where you got that. If you need help feel free to contact our support team anytime at support@fastfilings.com.

Rated 1 out of 5 stars

I NEVER RECEIVED THE LICENSE OR ANY…

I NEVER RECEIVED THE LICENSE OR ANY DOCUMENTS;ALL THEY TELL ME IS THAT THEY ARE IN PROGRESS !!!!!

11 November 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Alex, have you contacted our support team? Please contact us at orders1@fastfilings.com so we can get this resolved.

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